FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: Brittanix on August 19, 2022, 10:43:47 pm

Title: Passengers arrive in crew Bus
Post by: Brittanix on August 19, 2022, 10:43:47 pm
Passengers more times than not arrive in the crew bus.
First Bus was a normal one, then a shit load of crew buses followed with a handfull of passengers each.
Title: Re: Passengers arrive in crew Bus
Post by: virtuali on August 19, 2022, 10:51:18 pm
This is usually happen when you or something else like an automation or a plane system changes the payload after GSX started boarding, and already estimated the number of passengers. For best result, I suggest using SimBrief, so the passenger number will be fixed, and you can play as much as you want to PayLoad without affecting it.
Title: Re: Passengers arrive in crew Bus
Post by: Brittanix on August 19, 2022, 10:57:10 pm
Do I need to do anything to trigger loading from Simbrief? I have my Simbrief details in the settings, so I gather it took those details automatically.
Will try again tomorrow, as I was just playing around to try it out.
Title: Re: Passengers arrive in crew Bus
Post by: Fiorentoni on August 19, 2022, 11:12:13 pm
Yes, it's written in the manual. IIRC the departure airport and the aircraft type need to be the same between the game and simbrief (like "KJFK" and "A20N"), also the departure time in simbrief must be AFTER the time you start your flight (e.g. departure time 10:00 UTC, you have to load the flight with a time of day before that, like 09:45 or 09:30).
If it was for me GSX could just do away with those restrictions and just load the pax number from the newest simbrief flight, whatever it is.
Title: Re: Passengers arrive in crew Bus
Post by: virtualstuff on August 19, 2022, 11:49:45 pm
If it was for me GSX could just do away with those restrictions and just load the pax number from the newest simbrief flight, whatever it is.
Yes I agree here  8)
Title: Re: Passengers arrive in crew Bus
Post by: virtuali on August 20, 2022, 12:06:50 am
If it was for me GSX could just do away with those restrictions and just load the pax number from the newest simbrief flight, whatever it is.

The time restriction is because we could integrate it with the VGDS, showing a proper countdown.

The airplane type restriction is very important precisely for the number of passengers. If we just loaded the last dispatch without checking the plane type, what if the last dispatch was for a 747 with 400 people, but in the sim you are in a 737 ?
Title: Re: Passengers arrive in crew Bus
Post by: Brittanix on September 02, 2022, 08:26:02 pm
Still having the issue that from the second bus onwards only crew buses arrive.
Simbrief and everything else is setup correctly. Simbrief status in menu is also green and OK.
Title: Re: Passengers arrive in crew Bus
Post by: stefan on September 06, 2022, 05:22:45 pm
Same here.
Title: Re: Passengers arrive in crew Bus
Post by: virtuali on September 06, 2022, 05:30:49 pm
It's not possible to understand if your issue is an issue to begin with, without any proper report. Please provide ALL the following information:

- If you are using SimBrief to set the passenger number ( SimBrief button showing OK ) or you use the estimate based on PayLoad.

- If you used SimBrief, how many passengers you have in the Flight plan.

- If you used the estimate based on Payload, how was the Payload at ALL TIMES. Has it changed while GSX was boarding ?
Title: Re: Passengers arrive in crew Bus
Post by: Brittanix on September 08, 2022, 02:59:10 pm
It's not possible to understand if your issue is an issue to begin with, without any proper report. Please provide ALL the following information:

- If you are using SimBrief to set the passenger number ( SimBrief button showing OK ) or you use the estimate based on PayLoad.

- If you used SimBrief, how many passengers you have in the Flight plan.

- If you used the estimate based on Payload, how was the Payload at ALL TIMES. Has it changed while GSX was boarding ?

1) I am using Simbrief for passengers, I have estimate unticked. SimBrief Button was Green and OK.
2) I had 162 pax, which was being displayed correctly by GSX.
3) Don't use estimate
Title: Re: Passengers arrive in crew Bus
Post by: Brokenbroccoli on December 03, 2022, 06:30:48 pm
Yep, after all the updates, this issue still occurs to me too. Only fly with the Fenix and no matter which airport, with or without Simbrief, if there are only 50 POB or 160, they arrive at least 8 out of 10 times in a crew bus (even with crew boarding disabled).
Title: Re: Passengers arrive in crew Bus
Post by: virtuali on December 05, 2022, 06:43:33 pm
Yep, after all the updates, this issue still occurs to me too. Only fly with the Fenix and no matter which airport, with or without Simbrief, if there are only 50 POB or 160, they arrive at least 8 out of 10 times in a crew bus (even with crew boarding disabled).

Please clarify what if with "if there are only 50 POB or 160" you mean an indication in the Fenix itself, or a number reported by GSX.
Title: Re: Passengers arrive in crew Bus
Post by: Brokenbroccoli on December 05, 2022, 07:29:07 pm
Yep, after all the updates, this issue still occurs to me too. Only fly with the Fenix and no matter which airport, with or without Simbrief, if there are only 50 POB or 160, they arrive at least 8 out of 10 times in a crew bus (even with crew boarding disabled).

Please clarify what if with "if there are only 50 POB or 160" you mean an indication in the Fenix itself, or a number reported by GSX.

Both, as I use Simbrief, they are the same in the Fenix and GSX
Title: Re: Passengers arrive in crew Bus
Post by: virtuali on December 06, 2022, 11:25:38 am
Both, as I use Simbrief, they are the same in the Fenix and GSX

Alright, so we should exclude the issue of the airplane payload changed while GSX was boarding.

Now, could you please clarify again what do you really mean with "if there are only 50 POB or 160" ? You mean the problem happens only if the number is exactly 50 or 160 ?
Title: Re: Passengers arrive in crew Bus
Post by: Brokenbroccoli on December 06, 2022, 05:32:49 pm
Both, as I use Simbrief, they are the same in the Fenix and GSX

Now, could you please clarify again what do you really mean with "if there are only 50 POB or 160" ? You mean the problem happens only if the number is exactly 50 or 160 ?

No, it means this occurs at any PAX number, low or high (for an A320) doesn't matter.
Title: Re: Passengers arrive in crew Bus
Post by: virtuali on December 06, 2022, 10:25:35 pm
No, it means this occurs at any PAX number, low or high (for an A320) doesn't matter.

The you should really try to provide complete reproduction steps, including the precise, exact, order of all the operations you do, both in the aircraft and GSX, especially anything that might have something to do with payload.
Title: Re: Passengers arrive in crew Bus
Post by: Brokenbroccoli on December 06, 2022, 11:42:00 pm
Okay I try:
-Set valid flightplan using Simbrief
-spawn at a gate without jetway
-connect stairs via GSX
-load flightplan into Fenix EFB
-call fuel truck
-when fuel truck is ready load the aircraft using Fenix EFB
-as soon as refueling is completed, request boarding
-select "nobody"
->PAX arrive most of the time in the crew bus

and same for deboarding
settings:
[gsx]
followme_speed_knots = 13
slowdown_speed_knots = 7.5
straight_pushback_meters = 100.0
refuel_always_progressive = 0
detect_custom_refuel = 1
estimate_passengers = 1
assistance_services_auto_mode = 0
auto_mode_ignore_doors = 1
enable_game_cameras = 1
enable_editor_cameras = 1
enable_airport_walkers = 1
good_engine_start = 1
ignore_wingspan = 0
request_pushback = 0
multiple_trips = 0
ui_verbosity = 2
ui_volume = 10
marshaller_distance_readout = 0
deboarding_time_min = 15.0
deboarding_time_factor = 0.1
boarding_time_min = 15.0
boarding_time_factor = 0.2
refueling_time_min = 15.0
refueling_time_acceleration = 1.0
waiting_msg_delay = 10.0
pax_density = 3
show_vehicle_editor_help = 0
parking_editor_width = 1274
parking_editor_height = 712
parking_editor_sash = 226
followme_disable_flee = 0
creator_nickname =
gsx_aural_cues = 0

(I deleted "simbrief_username=" but I use it)


Title: Re: Passengers arrive in crew Bus
Post by: virtuali on December 07, 2022, 12:24:44 am
Okay I try:
-Set valid flightplan using Simbrief
-spawn at a gate without jetway
-connect stairs via GSX
-load flightplan into Fenix EFB
-call fuel truck
-when fuel truck is ready load the aircraft using Fenix EFB
-as soon as refueling is completed, request boarding
-select "nobody"
->PAX arrive most of the time in the crew bus

I followed this as closely as possibly, my Simbrief plan was for 137 passengers and, according to your setting of "multiple trips" disabled, they arrived all together in a single large bus.

I don't see anything wrong in your setting, the only one you should probably disable is the detect_custom_refuel option, which automatically calls the Fuel truck as soon the airplane increases its fuel quantity, but it's only useful when the airplane has a simulation of a turnaround procedure and would start refueling itself after a while, but as far as I know, no MSFS airplane requires it, it was mainly used for the PMDG 777 in P3D.