FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: nerd1146 on August 19, 2022, 02:08:17 am
-
i also noticed that my live installer only goes to step 3 out of 37 then crashes.
-
Mine crashes at step 2, it says GSX pro is done, moves to swiss mesh and crashes.
I don't see GSX work, the link isn't there in community folder.
-
Are you sure it's crashing ? Crashing means you see an error. If it just exits with no error, it means it has updated everything it needed to update, so it exited because it was done.
You will never see all steps performed, unless you have ALL FSDT products installed.
-
crazy how i have yet to experience the awesomeness that is gsx in msfs.
-
crazy how i have yet to experience the awesomeness that is gsx in msfs.
Could you please reply to my question about the supposed crash ?
-
If it doesn't crash I just don't understand it.
I ran everything, I have nothing that seems to work. No software installed that can be run but the installed and updater. Nothing new in the sim. No manual. Nothing.
-
yes it crashes or just quits, like i said ive always known the live updater to go through all the steps but like i said it quits at step 3
-
I ran everything, I have nothing that seems to work. No software installed that can be run but the installed and updater. Nothing new in the sim. No manual. Nothing.
That doesn't mean much. Have you ran the FSDT Universal Installer ? Without it, you won't have much new to see.
-
Yes.
I ran the installer, and then I ran all the files that it put on my desktop.
Universal installer that downloaded a bunch of zip files, installed a bunch of stuff in the addon manager folder.
It also create an MSFS folder in there and put fsdreamteam-gsx-world-of-jetways and back up in there and fsdreamteam-gsx-pro and added a link to the world-of-jetways in the community folder.
It created an FSDream team folder in the star menu with update, installer and start couatl, which I also tried running.
Other than that, I don't see anything in the sim or outside the sim that does anything.
Why doesn't it mean much? If it's not straight forward, why not provide instructions?
-
yes it crashes or just quits, like i said ive always known the live updater to go through all the steps but like i said it quits at step 3
Why you keep repeating "it crashes", when you don't have any error ? Or, are you saying sometimes it quits, sometimes it crashes ? Which error you get, when it crashes ?
If you don't have an error, it's not a crash and, as I've said, if you have no errors, it WILL quit after performing ONLY the steps for the product you HAVE installed.
-
Mine crashes at step 2, it says GSX pro is done, moves to swiss mesh and crashes.
I don't see GSX work, the link isn't there in community folder.
I have the same confusion, it never seems to update. If it is up to date then the option to update shouldn't show. If I run the update when its finished updating the option to update is still there and it will run again and again and again? It says 37 files to update, does a couple then just stops. If there are only 3 files to update, display 3 files to update and not 37, when everything is up to date don't show the update option, its confusing.
In the end I have given up and deleted this until they write a decent installer instead of this terrible GUI they currently have, it is one of the worst interfaces I've seen in a while, I dont know if stuff is installed and up to date or not.
-
I have the same confusion, it never seems to update. If it is up to date then the option to update shouldn't show. If I run the update when its finished updating the option to update is still there and it will run again and again and again?
You are assuming the update button is an indication of the update status. It's not. It really means "check for updates please, and download something if anything is missing or outdated", that's why it's always available.
The only way for the update button to work as you expected, being enabled or disabled depending if you have the latest version, would be performing a "fake" update JUST to check all your installed files, one by one, against the ones on the server. Then enabling or disabling the button for each product, based on the result of that check.
This should be obviously done before starting the program so, the only result you would obtain, is the program would take as much time to start as it was to just DO the update, because what takes most of the time is the CHECK, not so much the download.
So, instead of taking a long time to start, in order to do the check to Disable/Enable the update buttons, and taking again the same time (+download) for the product you update, it's just checking+updating in a single pass, but only after YOU ask for it.
And before you say that "other developers" updaters are smarter because they show if you have the "latest version" very quickly, as also explained, so many times already, it's only because they check just a few (or just one) crucial file, and trust you have the latest version JUST because you have the latest version of THAT single (or few) files that are checked.
This is clearly less reliable than our method because, if you remove any file that is not part of the check, or if it gets accidentally corrupted for any reason, the updater will still tell you have "the latest version", but it will malfunction because of the missing/corrupted file, without the updater knowing anything about it, and with you not suspecting you might have a problem.
Instead, our more reliable system, check each and every file, which means you can alter, remove, corrupt ANY file of the thousands that make any FSDT product, and they updater will ALWASY be able to restore it to the correct version, regardless which file it is.
It says 37 files to update, does a couple then just stops. If there are only 3 files to update, display 3 files to update and not 37, when everything is up to date don't show the update option, its confusing.
It doesn't say that. It says that it will CHECK for 37 "Steps" ( not files ), which are all the known FSDT products it knows about. Obviously, it won't perform all Steps, unless you have ALL FSDT products installed at the same time so, it's only checking the ones you DO have installed.
In the end I have given up and deleted this until they write a decent installer instead of this terrible GUI they currently have, it is one of the worst interfaces I've seen in a while, I dont know if stuff is installed and up to date or not.
The installer works perfectly fine, the GUI works perfectly fine, and the updater is able to update everything to the latest version, without worrying about anything. As discussed so many times already, and as explained in the Sticky thread with the release notes, it's REALLY SIMPLE:
- Is the updater DOWNLOADING something other than the files which the Sticky thread tell they are supposed to always be downloaded ? If yes, it means something required an update. If not, they you HAVE the latest version of everything. Is that simple.
-
I am not looking to get into an argument, I am not here to pick at the product like it may seem, but it it is flawed and all I ask is please look at it and fix it. Other products, in fact all other products, achieve this. The management console IS confusing, it loops with updating itself and numerous other issues, if it didn't we wouldn't be having this conversation. If something is up to date, don't show the update option, it isn't rocket science.
-
I am not looking to get into an argument, I am not here to pick at the product like it may seem, but it it is flawed and all I ask is please look at it and fix it.
Yes, it seem you ARE here to pick an argument, since I clearly explained you why the product works, why is not flawed and why other installers don't offer the same level of reliability, yet you are here again insisting there's something to "fix", when there's clearly none so no, either you haven't read what I wrote, or you haven't understood it, or you ARE here to "pick an argument".
Other products, in fact all other products, achieve this.
No, they don't. Let's take a very simple example of an updater that shows you have the "latest version" immediately, like the PMDG operation center, try this very simple excercise:
- Go into any folder of any of your PMDG airplanes, and start removing files at random, or edit some files and intentionally corrupted them. This, of course, to simulate either you missing a file, or having an outdated file for any reason.
- Check for updates. It will STILL tell you have the "latest version", but have you ? Do you think the product would still work after messing up with files ? No, it won't, and you have NO WAY to KNOW there's a problem, because the updater is telling you have the "latest version" and is not restoring the missing or outdated/wrong/corrupted files, but you think you have the "latest version" and are left with a crippled installation without even realizing it. Because this was a test, but what about it you lost those files because they were removed by accident, or they were outdated because of a previous bad download, bad connection, antivirus, anything ?
Now, try doing the same with any FSDT product, run the Updater, and see what happens. Each and every file you removed or edited WILL be restored to the correct version. Is THAT simple.
Try this, and come back here telling how other products have achieved this...
The management console IS confusing
No, it's not, once you understood the very simple concept that the Update button is not a semaphore that turns on/off depending if you are already updated.
it loops with updating itself
No, it doesn't. If you think it does, please make a precise example, and we'll see if it's "looping and updating itself".
and numerous other issues
Which are, exactly ? You can't just write those blank statements without a precise, exact report, which will be obviously replied to in a precise, exact, manner as I already did before.
, if it didn't we wouldn't be having this conversation
We are having this conversation because you are either failing to understand how it works, even after the explanation.
If something is up to date, don't show the update option, it isn't rocket science.
That's your mistake: because other products takes shortcuts to show an update status very quickly, you THINK it's something easy to achieve. But that's just because they took shortcuts, like checking a single file version, and be done with it. That might work for an app that has its executable changing for each release, you just check the .EXE file version, which is a standard thing, and if your app updates the .EXE with each version, it might be enough.
But for a product made by over 30.0000 files like GSX, where EVERY one of them, either missing or outdated, can cause malfunctions, the ONE and ONLY way to be ABSOLUTELY sure each file is correct, is doing exactly what we already do:
- Check each and every file individually, local against remote, and download if they don't match.
- Don't take shortcuts and don't assume that, because one crucial file is fine, all of them are.
As I already explained so many times, even here, what takes the longest, is the CHECK so, to achieve what you wanted to see, the Update button Disabling itself if you are already updated, would require doing the longest operation of all ( the CHECK of all your local files ) while the updater started, and this should have been repeated for each and every FSDT product you have.
That would be the only way to have all the Update buttons Disabled if you didn't require an update, but it would take about 90% of the time that just DOING the check + updates, as it doing right now, but only when you explicitely ask for it, by clicking the Update button.
Also, we are only discussing the INSTALLER interface, where you are in control of what to update. If you find it "confusing", why not just using the UPDATE interface ? It will make a single run, updating what is required to update, and will exit automatically when it's done. End of confusion.
-
Your customer relations skills are disgraceful, I am reading through the forum and you are unnecessarily argumentative and rude. We are customers and we are experiencing issues, and we are experiencing the same or related issues, therefore there is something that needs to be addressed.
The product was rushed to market full of bugs and issues, outside of the issues with the installer and its awful interface.
There is also clearly no point in coming to the developer for assistance or support as all we get is argumentative responses.
-
Also, we are only discussing the INSTALLER interface, where you are in control of what to update. If you find it "confusing", why not just using the UPDATE interface ? It will make a single run, updating what is required to update, and will exit automatically when it's done. End of confusion.
Your mistake is stubborn sticking to a naming convention that makes no sense. Simply rename this bloody "update" clickspot to "verify" and 90% of the forum threads about this non-issue are resolved. Or, even better, make two buttons: one for checking if an update is available (and no, I am not talking the "release notes" that are anyway sometimes even lagging hours behind this forum...) and if yes, tell the user to use the other button called "Verify setup" that does then the long run.
Take a look at the AIG OCI for example: when firing up, this tool also goes through thousands of files, but at least it tells you, if something needs to be updated and what. It uses the "verify" approach, and to me this is waaay more intuitive than clicking on an "update" button that basically does not update but just verify the installation in 90% of the cases. Means: if something is altered, like some aircraft.cfg are updated or new models added, it tells you with a pop-out window to run "verify setup" to include those changes. Easy, no?
There ARE ways how this endless discussions about updates, version numbering, release notes etc. could be ended, but if it is all ignored by the stubborn thinking that the current approach is already the "best" one, well... have fun answering 10 identical threads each week...
-
Your customer relations skills are disgraceful, I am reading through the forum and you are unnecessarily argumentative and rude. We are customers and we are experiencing issues, and we are experiencing the same or related issues, therefore there is something that needs to be addressed.
The point is, you are not experiencing any issues, you assumed the updater has a problem, when in fact it's working as it should, just not according to your assumption.
The product was rushed to market full of bugs and issues, outside of the issues with the installer and its awful interface.
You only complained about the updater, if you think the program has other issue, then open a proper thread with a proper bug report, and we'll see if they are really bugs, and if they are, they'll obviously fixed, as all the bugs who were really bugs has been already fixed.
-
Your mistake is stubborn sticking to a naming convention that makes no sense. Simply rename this bloody "update" clickspot to "verify" and 90% of the forum threads about this non-issue are resolved. Or, even better, make two buttons: one for checking if an update is available (and no, I am not talking the "release notes" that are anyway sometimes even lagging hours behind this forum...) and if yes, tell the user to use the other button called "Verify setup" that does then the long run.
This installer had the same, identical, interface WAY before GSX came out, and nobody ever had any issues understanding what the Update button does, it's just that:
- GSX has many more files than any other product, which caused issues caused by Cloudflare slow replication in the initial release days. This lead to the wrong assumption the installer has "bugs", when in fact it worked exactly as it should and it always did, because it was correctly trying to download a file, because the one it got from the internet WAS outdated.
- We found it was faster to just redownload some files every time than checking and downloading, because they are thousands of small files that compress very well. We obviously explained this, but those not reading the Sticky post about it, believe the installer is bugged because it's downloading the same files over and over.
Take a look at the AIG OCI for example: when firing up, this tool also goes through thousands of files, but at least it tells you, if something needs to be updated and what.
And what's really the point of knowing in advance that some files WILL be updated, when you already spent 90% of the time checking files ? Or how having an additional button would make it more "intuitive" ?
Are you really suggesting the extra Verify button should only check and not downloading ? And what the update should do then ? What if user click the Update without verifying first ? Updating what ? Clearly, the Update should still verify files exactly as it does now, or are you suggesting the update shouldn't be available until you use the Verify ?
THAT'S would be confusing, when now we have JUST a single button that always gets you the latest version. Is simple as that.
-
not to some users its not :)
-
not to some users its not
Nothing will ever looks intuitive or not, for all users, it's a lost battle.
That's why, I prefer on the side of reliability, that is the installer always being sure to recover every file from being missing or corrupted, and trying to EXPLAIN why it's better like this, and why other "simpler" installers are not able to cope as well as ours with accidents, without having to reinstall everything.
-
the flybywire installer works pretty well, shows you what needs updating and when its done it.
i've just tried the FSDT live update after weeks and it was open for under a second before it closed. No idea what it did if anything, it was over. ok maybe it did not crash? who knows, but did it do anything. it does the same every time so by your logic i'm up to date
this may be the best and only method of running a live update (take note microsoft) but the fact you continue to advocate this method is excellent in the face of so many confused customers is dumbfounding.
but i didn't purchase this product to spend hours arguing. there is no need to reply,
-
is a lost battle with Unberto... product is perfect..installer is perfect...price also
all problem is from Asobo and from stupid users....
-
is a lost battle with Unberto... product is perfect..installer is perfect...price also
all problem is from Asobo and from stupid users....
haha spot on!
-
is a lost battle with Unberto... product is perfect..installer is perfect...price also all problem is from Asobo and from stupid users....
The lost battle is just letting users understand why the installer works like that, and why it's more reliable than other updaters, something I already repeated so many times already, even in this thread. If there something you think I said that is not accurate, then make your point and we'll see about that.
I don't know what you are trying to say when adding other things that don't have ANYHITNG to do with the installer, all of them completely inaccurate and irrelevant like:
"Product is perfect"
Which is clearly wrong by the amount of ACTUAL BUGFIXES that are being posted. Where, exactly, have you read from any of my sentence that updates and fixes would eventually stop "because we think the product is perfect ?"
"Stupid users"
Both wrong and factually false, since I obviously never accused anybody of that.
"All problem is from Asobo"
First, I NEVER said ALL problems *are* from Asobo. But the fact that MANY problems that users assume are "GSX bugs" ARE in fact limitations in the SDK and these are FACTS:
1) Everything related to detecting Jetways and making Passengers walking correctly through them, is hampered by the inability to precisely detect Jetways (especially in the SU10 Navdata API) the inability to recognize WHERE a jetway has docked (regardless of the Navdata API) which results in either passenger not showing or walking in the wrong place if the jetway didn't dock as expected, are ALL caused by limitations in the SDK. This is an undeniable fact that is not open to discussion.
2) Everything related to the menu not being as easy to use as it WAS in FSX/P3D, is caused by Asobo removing the menu creation functions from Simconnect, to move to the HTML/JS/Coherent system and their code optimization that kills the JS code the moment the toolbar is closed, which forced us to use crazy workarounds to get around this, which would work so much easier if only there was a better interaction between Simconnect and the menu system, something as easy as allowing to programmatically open/close a Toolbar menu, which IS possible from JS, but not from Simconnect.
"Price"
What price has anything to do with this ? GSX always costed about the same, just with GSX Pro, we are including in the single product several features that before required the Level 2 Expansion, like Passengers, Jetway replacement and Fuel Hydrants.