FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: DarrianCZE on August 18, 2022, 11:48:14 pm

Title: Cannot do anything in the parking editor, nor leave
Post by: DarrianCZE on August 18, 2022, 11:48:14 pm
Hi!

When I try to edit a stand in the parking editor, once it gets loaded, I cannot do anything at all. I cannot switch between the objects (I have unmapped the controls as instructed in the manual), and I cannot even leave. When I hit Enter on both Numpad and normal keyboard, nothing happens, and I get stuck..

I have tried all the keys from the popup.

Sorry, but I have expected this to be debugged before release. Everything I try to do in the GSX, something is not working. I couldn't be launched, it's not reading the AFCAD correctly, and parking editor is not working. Sorry, but this is a huge mess..
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: virtuali on August 19, 2022, 12:26:37 am
Sorry, but I have expected this to be debugged before release. Everything I try to do in the GSX, something is not working. I couldn't be launched, it's not reading the AFCAD correctly, and parking editor is not working. Sorry, but this is a huge mess..

Well, of course it has been debugged and of course we cannot replicate any of that, and neither could any of the beta tester who are users in this forum could.

It's possible your issues are server related, like you still haven't got the latest version of all files, since it takes a while for a big release like this to spread across all servers.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: vincat84 on August 19, 2022, 02:13:48 am
Hi,

I believe I am experiencing the same issue. Whe I click over the "customize parking", "customize parking system", "customize vehicle location" and so on.. I get always the message "Do you want to remove all walker waypoints" and regardless my answer the editor doesn't do anything. I don't know if I am missing something here. I didn't see any manual as well or at least I don't know how to get it.
For the rest GSX seems working fine, but I am unable to  edit the parking. I tried with many airports and same result.
In my case I have the last update of this product as I just bought it.

Grazie
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: vincat84 on August 19, 2022, 02:17:08 am
Let me add something else, on the debug console I get the following:

AttributeError: 'NoneType' object has no attribute 'SetLabel'
Traceback (most recent call last):
  File ".\GSX\parkingDialog.py", line 2759, in onRemoveAllWalkerWaypoints
  File ".\GSX\parkingDialog.py", line 1469, in refreshWaypointsNumber
AttributeError: 'NoneType' object has no attribute 'SetLabel'
Traceback (most recent call last):
  File ".\GSX\parkingDialog.py", line 2759, in onRemoveAllWalkerWaypoints
  File ".\GSX\parkingDialog.py", line 1469, in refreshWaypointsNumber
AttributeError: 'NoneType' object has no attribute 'SetLabel'
Traceback (most recent call last):
  File ".\GSX\parkingDialog.py", line 2759, in onRemoveAllWalkerWaypoints
  File ".\GSX\parkingDialog.py", line 1469, in refreshWaypointsNumber
AttributeError: 'NoneType' object has no attribute 'SetLabel'
Traceback (most recent call last):
  File ".\GSX\parkingDialog.py", line 2759, in onRemoveAllWalkerWaypoints
  File ".\GSX\parkingDialog.py", line 1469, in refreshWaypointsNumber
AttributeError: 'NoneType' object has no attribute 'SetLabel'


Title: Re: Cannot do anything in the parking editor, nor leave
Post by: docpadds on August 19, 2022, 03:05:41 am
Hi,

I believe I am experiencing the same issue. Whe I click over the "customize parking", "customize parking system", "customize vehicle location" and so on.. I get always the message "Do you want to remove all walker waypoints" and regardless my answer the editor doesn't do anything. I don't know if I am missing something here. I didn't see any manual as well or at least I don't know how to get it.
For the rest GSX seems working fine, but I am unable to  edit the parking. I tried with many airports and same result.
In my case I have the last update of this product as I just bought it.

Grazie

Exact same here.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: virtuali on August 19, 2022, 03:10:13 am
Please check the copyright notice in the GSX Settings. The year is supposed to be 2022.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: DarrianCZE on August 19, 2022, 08:53:15 am
I have performed a complete blank slate reinstall, and I think I have discovered the issue.

This behavior with the parking editor only happens when I switch from marshaller to the wall mounted APIS. If I switch to the marshaller, it is working
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: Mets7237 on August 19, 2022, 09:01:39 am
This release has been nothing but a headache so far which is a shame because I absolutely loved this product all my years using it in P3D and FSX,

Anyway my copyright is showing 2012-2018....

What should my next move be?

I can't edit anything, "remove all walker waypoints" doesn't do anything for me.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: virtuali on August 19, 2022, 09:08:49 am
Anyway my copyright is showing 2012-2018....

What should my next move be?

I can't edit anything, "remove all walker waypoints" doesn't do anything for me.

That confirms the problem is nothing in the program itself, but only a consequence of your local cloudflare server still not getting the current files. Nothing will work if some files are not the latest version. I think you'll just a to wait some time, try Live update every 15 minutes or so, and notice if it starts downloading something.

Something you can try too, is to remove both these folders:

Addon manager\Couatl64
Addon manager\Couatl

and run the Live Update again.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: Mets7237 on August 19, 2022, 09:12:58 am
Copy that, will try. Thank you!
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: sworddevil on August 19, 2022, 09:19:24 am
I did a uninstall and reinstall that worked for me.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: bravo77whiskey on August 20, 2022, 02:23:05 pm
I have this exact issue and I have pressed the update button so many times since release up to now. I even reinstalled it but it still won't work. Has the team contacted Cloudflare and gotten any feedback like how long this problem can last or if there is something they can do on their end. I really can't spend a lot of time doing the same thing over and over without success.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: Fiorentoni on August 20, 2022, 02:29:06 pm
Did you do the following?


- Uninstall everything using the FSDT Installer

- Uninstall the FSDT Installer itself from the Control Panel

- Go into your Addon manager folder (the one you chose for the installation) and remove the whole folder

- Run the installer again.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: bravo77whiskey on August 20, 2022, 02:37:04 pm
Did you do the following?


- Uninstall everything using the FSDT Installer

- Uninstall the FSDT Installer itself from the Control Panel

- Go into your Addon manager folder (the one you chose for the installation) and remove the whole folder

- Run the installer again.

Yes. I did that and even cleared any registry entries left.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: BobbyFuzzy on August 20, 2022, 05:05:11 pm
I have performed a complete blank slate reinstall, and I think I have discovered the issue.

This behavior with the parking editor only happens when I switch from marshaller to the wall mounted APIS. If I switch to the marshaller, it is working

I have also noticed this exact behaviour. Switching to another parking system fixes the issue.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: bravo77whiskey on August 20, 2022, 07:36:41 pm
Did you do the following?


- Uninstall everything using the FSDT Installer

- Uninstall the FSDT Installer itself from the Control Panel

- Go into your Addon manager folder (the one you chose for the installation) and remove the whole folder

- Run the installer again.

I have uninstalled and reinstalled again. This time I selected a different location to install Addon Manager and it seems to have worked. I have been able to customize a position and get all services. Not sure if selecting a different location helped because I cleared everything I could find in the PC when I uninstalled before reinstalling. But at least I can enjoy it now. Thanks.
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: vincat84 on August 21, 2022, 02:39:46 am
In my case I was able to fix it by following steps above in this topic.
They must improve this.
if I open now the FSDT live update there are a bunch of files that the program wants to upgrade. I don't trust it as I don't know if it is going to mess everything again
Title: Re: Cannot do anything in the parking editor, nor leave
Post by: virtuali on August 21, 2022, 02:50:09 am
if I open now the FSDT live update there are a bunch of files that the program wants to upgrade. I don't trust it as I don't know if it is going to mess everything again

I'm not sure I'm following you. You are asking for improvements, but if you see updates, you don't trust them ? Note that you have any choice: if you see files listed there, it means they *are* being downloaded, it's not as if you could choose not to install them.

Which leads me to the next question: are you saying that, EACH time you run the Live Update, it keeps downloading the same files, over and over ?

If this is the case, than of course is not normal and, again, IT IS a server problem! The program *knows* we had an update, because your local file hash is not the same as the remote one, so it downloads it, but the file that arrives is not the version we have online, it's the older version that has been cached by cloudflare, because your local node hasn't got the latest version yet.

So, Live Update downloading and redownloading the same files over and over, even if you launch it many times in a short time, are a sure indication the problem is on the caching servers, which still haven't got the latest files.

You can TRY speeding up the process, by removing this folder:

%APPDATA%\Virtuali\UpdateCache

Then start the Live Update again. It might or might not help, in theory it shouldn't, but it's something worth trying.