FSDreamTeam forum

General Category => General Discussion => Topic started by: jem on July 11, 2022, 05:09:43 am

Title: Couatl 2 not working no matter what I do.
Post by: jem on July 11, 2022, 05:09:43 am
I'm getting the same errors from the updater. I've installed KORD MSFS, and I get jetways, but no buildings. I've read every forum with this issue, and I've exempted, excluded the Addon folder from my antivirus program. The firewall doesn't show any notifications about files being blocked. I've uninstalled, redownloaded, and reinstalled KORD MSFS from the installer, and fresh downloads of the Universal installer. The Couatl2 quits before the
updater starts.

Log Name:      Application
Source:        Application Error
Date:          7/10/2022 3:05:44 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
Title: Re: Couatl 2 not working no matter what I do.
Post by: virtuali on July 11, 2022, 11:27:26 am
I cannot reproduce the problem but, have you tried this:

- Add the WHOLE Addon manager to the antivirus Exclusions.

- Disable the firewall

- Reinstall the FSDT Universal Installer

- REBOOT Windows

- Start it again on the next install
Title: Re: Couatl 2 not working no matter what I do.
Post by: jem on July 12, 2022, 02:48:42 am
I shall try this method, and get back to you. Thanks.
Title: Re: Couatl 2 not working no matter what I do.
Post by: jem on July 13, 2022, 01:57:40 am
That method did not work, same results.
Title: Re: Couatl 2 not working no matter what I do.
Post by: virtuali on July 13, 2022, 01:58:40 pm
Are you absolutely sure you did EVERYTHING, including the "REBOOT Windows" step ?

 Add the WHOLE Addon manager to the antivirus Exclusions.

- Disable the firewall

- Reinstall the FSDT Universal Installer

- REBOOT Windows

- Start it again on the next install
Title: Re: Couatl 2 not working no matter what I do.
Post by: jem on July 14, 2022, 12:24:42 am
Yes, I did the reboot. I even disabled all Windows 10 security measures. I'm considering uninstalling my antivirus until I get this resolved, and reinstall it afterwards.
Title: Re: Couatl 2 not working no matter what I do.
Post by: bcm652 on July 14, 2022, 05:58:04 am
If I may offer a suggestion, are you running the latest version of win10. You might want to do a Command prompt and run System File Check. I have the latest version of win10 and still do a SFC on a regular basis and it finds missing and corrupted files. No operating system is perfect and it helps sometimes to just check it out. Just a suggestion.
Title: Re: Couatl 2 not working no matter what I do.
Post by: virtuali on July 14, 2022, 03:11:24 pm
Yes, I did the reboot. I even disabled all Windows 10 security measures. I'm considering uninstalling my antivirus until I get this resolved, and reinstall it afterwards.

Be sure you download the current version of the FSDT Universal installer, because if your version is old, it might not be able to register the required .NET files. Yes, the updater is supposed to do that as well, but sometimes it can't, and needs the installer to do that, and a Windows reboot.
Title: Re: Couatl 2 not working no matter what I do.
Post by: jem on July 15, 2022, 03:55:55 am
Update, I ran System File Checker, which fixed some corrupt files. I then uninstalled, downloaded and reinstalled the Universal Installer. I rebooted, and the Live Update started to run, then an Unhandled exception error came up.

 ************** Exception Text **************
System.IO.FileLoadException: Could not load file or assembly 'QlmLicenseLib, Version=16.0.22168.1, Culture=neutral, PublicKeyToken=9c65e32c060523a1' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'QlmLicenseLib, Version=16.0.22168.1, Culture=neutral, PublicKeyToken=9c65e32c060523a1'
Title: Re: Couatl 2 not working no matter what I do.
Post by: virtuali on July 15, 2022, 10:06:29 am
Update, I ran System File Checker, which fixed some corrupt files. I then uninstalled, downloaded and reinstalled the Universal Installer. I rebooted, and the Live Update started to run, then an Unhandled exception error came up.

Your error is clearly a result of the installer failing to install and/or register the QlmLicenseLib.dll, that is supposed to be placed in the root of the Addon Manager folder. Just to be sure, do you have it ? It is the right version 16.0.22168.1 ?

In any case, could you please try this new version here ?


Place it in the root of the Addon Manager, overwriting the file with the same name and (IMPORTANT), start it manually, NOT from the icon, otherwise it will be overwritten immediately but the normal version that is online right now. There are lots of changes in this version in the way .dll are loaded, it uses a newer .NET framework as wll, so I wanted to know if it fixes your issue before making it public.
Title: Re: Couatl 2 not working no matter what I do.
Post by: jem on July 16, 2022, 02:03:50 am
The QlmLicenseLib.dll version that I have is 16.0.22152.2. The file that you had me download, and put in the Addon Manager folder worked! The Live Update started to download, and install updates just fine. I ran the file manually. like you requested. The updates are still running as I type this reply, so I will update you asap when all is done.
Title: Re: Couatl 2 not working no matter what I do.
Post by: jem on July 16, 2022, 02:12:07 am
The updates have been downloaded, and installed. If I use the desktop icons, the unhandled exception happens again on the Live Update, and the Universal Installer. I put the file that you gave me back in the Addon Manager folder, thereby replacing the old executable with the new one. Live Update ONLY runs without issues when I use the new file that you gave me. Hope this helps.
Title: Re: Couatl 2 not working no matter what I do.
Post by: jem on July 16, 2022, 02:20:35 am
I just loaded KORD MSFS, and it's showing up in the simulator! There's good amount of flickering on some of the vertical lines that make up the terminals and jetways.  Is there anything I can do about that? Fantastic scenery though!!
Gentlemen, I am grateful for all of your help!
Title: Re: Couatl 2 not working no matter what I do.
Post by: virtuali on July 17, 2022, 10:04:27 am
Live Update ONLY runs without issues when I use the new file that you gave me. Hope this helps.

Sure, it helps a lot.
Title: Re: Couatl 2 not working no matter what I do.
Post by: virtuali on July 17, 2022, 10:05:07 am
There's good amount of flickering on some of the vertical lines that make up the terminals and jetways. 

Try using TAA Antialiasing in the sim.
Title: Re: Couatl 2 not working no matter what I do.
Post by: jem on July 19, 2022, 02:07:45 am
I'm glad that helps, and thanks for the tip!
Title: Re: Couatl 2 not working no matter what I do.
Post by: Claus on September 05, 2022, 11:04:37 pm
The link


is dead
Title: Re: Couatl 2 not working no matter what I do.
Post by: virtuali on September 06, 2022, 12:40:44 am
You are referring to a post made in July, where I asked to try a test version which has been posted there temporarily. Your not supposed to download that file normally, just use the normal updaters.