FSDreamTeam forum

Products Support => Vancouver CYVR support MSFS => Topic started by: somiller on December 08, 2020, 03:50:38 am

Title: Duplicate purchase of CYVR
Post by: somiller on December 08, 2020, 03:50:38 am

Dec. 3, 2020 I sent email to support@virtualisoftware.com regarding my foolish duplicate purchase of CYVR in hopes of a refund, however after 4 days I've heard nothing. No automated response, nothing in spam...nothing.

In the past I've always experienced superb support, so I can only assume there has been an oversight.

I really hated to post here for something that is not related to a technical issue with CYVR, but felt I had no choice.

Kind Regards,
Steven Miller

Title: Re: Duplicate purchase of CYVR
Post by: virtuali on December 09, 2020, 09:49:47 am

We don't have any emails from you about that. We have other emails from the past, but nothing about this issue. Try sending it again.