FSDreamTeam forum

Products Support => Fort Lauderdale-Hollywood FSX/P3D => Topic started by: divemaster on September 20, 2009, 05:27:55 am

Title: error when installing!
Post by: divemaster on September 20, 2009, 05:27:55 am
Hey FSDT.

Ok this is odd but i had never had a problem before my laptop got a virus and had to have a system restore....

So afterwards i am having this problem that the buildings are not appearing and it seems that my Mcafee is thinking couatl is a virus or a bad file! I restore it but cant find a way to say its a safe file so it doesnt send it into quarantine!

However i decided to re-install actually just to make things easier but now when i re install i get this error message!
http://img9.imageshack.us/i/fsdterror.jpg (http://img9.imageshack.us/i/fsdterror.jpg)

Any help please! i need your scenery as my FSX in not complete without FSDT!
Title: Re: error when installing!
Post by: virtuali on September 20, 2009, 10:55:21 am
That's not an installer error, it's caused by McAfee, since it mistakenly identified the Couatl.exe as a virus, remove it from the temporary folder the installer creates,  so the installer can't find it to copy in the FSX folder.

Quote
it seems that my Mcafee is thinking couatl is a virus or a bad file! I restore it but cant find a way to say its a safe file so it doesnt send it into quarantine!

That's a very bad design choice by McAfee that, in their standard Home version of the Antivirus, have removed ( previous versions had it ) the ability for the user to exclude a file from scanning. Only their Enterprise version has this feature, which is a shame, considering even the even free AVG has it.

I don't see any other option for you, than to install and use FSX with McAfee turned off entirely, or switch to a better product. The free AVG might be a good choice at this time.

And not, this is not a problem that affects only our products, see this post at Flight1's forum:

http://www.simforums.com/forums/forum_posts.asp?TID=24061

For the same reasons, they also suggest not using an antivirus that doesn't allow you to exclude files from scanning, and suggest a different product.
Title: Re: error when installing!
Post by: divemaster on September 20, 2009, 02:54:40 pm
hey thanks a lot!

I think a report to Mcafee will be done today and i will be unsubscribing from them if they cant fix this issue!

I will be heading over to Kapersky!
Title: Re: error when installing!
Post by: cmpbllsjc on September 26, 2009, 01:43:53 am
Divemaster,

You may want to consider trying NOD32 if you discontinue your Mcafee service. It uses less resources and does as good a job if not better than Mcafee or Symantic, but really the best part is its small footprint in system resources.
Title: Re: error when installing!
Post by: Silverbird on September 29, 2009, 07:27:02 pm
Quote from: cmpbllsjc on September 26, 2009, 01:43:53 am
Divemaster,

You may want to consider trying NOD32 if you discontinue your Mcafee service. It uses less resources and does as good a job if not better than Mcafee or Symantic, but really the best part is its small footprint in system resources.

I agree with you cmpbllsjc the nod32 is a good choice divmaster you can try a 30 day trial for the nod32 or like virtuali mentioned avg is also good I stay away from  Mcafee I do not like them at all.