FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: krouner on October 10, 2018, 12:50:30 pm

Title: Error Window When Attempting to Update
Post by: krouner on October 10, 2018, 12:50:30 pm

I received a Runtime Error (at183:3653): Data error (cyclic redundancy check) error window when trying to update using FSDT Live Update. I tried to fix by downloading the addon manager again but error still exists.

Title: Re: Error Window When Attempting to Update
Post by: virtuali on October 10, 2018, 02:16:20 pm

Doesn't happen here, tried many times. As usual:

- Configure the antivirus to exclude the Addon Manager folder from scanning

- Run the Live Update again

Title: Re: Error Window When Attempting to Update
Post by: krouner on October 12, 2018, 01:38:00 am

I verified that it is not being scanned by the antivirus. I am including another picture that shows better where the error occurs. The update starts as normal, scanning and updating as it goes until it reaches the point shown in the picture. It always stops at this point.

Title: Re: Error Window When Attempting to Update
Post by: virtuali on October 12, 2018, 10:57:14 am

Try to log the update process, this way:

- Go to the folder the Live Update is installed, by default C:\Program Files (x86)\Addon Manager and type the following on the file Explorer address bar.

CMD  and then press Enter

- A command prompt should open on that path. Type the following:

Couatl_Updater2.exe /LOG=logfile.txt

Run the installer and wait for the error to appear. A log.txt file should have been created in the same folder. ZIP it and attach it to a post, so I can check what's going on with your system.

Title: Re: Error Window When Attempting to Update
Post by: krouner on October 12, 2018, 05:11:31 pm

Thanks! I will this evening when I get home.

Title: Re: Error Window When Attempting to Update
Post by: krouner on October 14, 2018, 02:24:08 am

Here is the file you requested...

Title: Re: Error Window When Attempting to Update
Post by: virtuali on October 15, 2018, 11:57:33 am

 Check this:

- Right-click on the Couatl_updater2.exe file in the Addon Manager folder.

- Select Properties->Digital Signatures->Details and report the time/date of the digital signature.

Title: Re: Error Window When Attempting to Update
Post by: grouner on October 15, 2018, 03:54:30 pm

Is this what you need?

Title: Re: Error Window When Attempting to Update
Post by: virtuali on October 16, 2018, 10:22:44 am

Quote from: grouner on October 15, 2018, 03:54:30 pm

Is this what you need?

I only needed the date of the digital signature. 

In any case, yes, it's outdated, because the current version is dated October 10th, while yours has a signature of October 9th. Assuming, of course, you read the digital signature of the correct file, the one I asked, which is Couatl_updater2.exe

If your Couatl_updater2.exe is outdated, then I can only repeat and confirm the problem can only be caused by either an antivirus or a firewall blocking the download because, when you run the Couatl_updater from the Desktop icon ( which starts Couatl_updater.exe NOT Couatl_updater2.exe ), it's supposed to DOWNLOAD the LATEST Couatl_updater2.exe, which does the actual update.

If it hasn't, it can only mean something blocked the download.