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Products Support => GSX Support FSX/P3D => Topic started by: Driver170 on September 04, 2015, 02:40:03 pm

Title: GSX pushback not working or responding **SOLVED**
Post by: Driver170 on September 04, 2015, 02:40:03 pm
I updated the new GSX but now its not working. The ground crew says, hello captain were ready for pushback. but then its silence and nothing more is said been waiting a while now and nothing.

also at stand 32L EGSS you only have an option for straight pushback and nose right/ tail left and that puts you in the wrong direction, it should have nose left/ tail right.
Title: Re: GSX pushback not working or responding
Post by: virtuali on September 04, 2015, 02:57:49 pm
I updated the new GSX but now its not working. The ground crew says, hello captain were ready for pushback. but then its silence and nothing more is said been waiting a while now and nothing.

You don't say:

- Which airplane you used

- Which airport you used

- Which gate you used

- Which direction you chose

Quote
also at stand 32L EGSS you only have an option for straight pushback and nose right/ tail left and that puts you in the wrong direction, it should have nose left/ tail right.

Assuming this is another stand and another problem compared to the previous one (and if not, please clarify), the pushback preference is read from the scenery AFCAD so, if that direction ended up in the "wrong" direction (for example, the airplane with the nose facing a wall), that's an error of the scenery AFCAD, which of course you can override in the GSX parking customization dialog.
Title: Re: GSX pushback not working or responding
Post by: Driver170 on September 04, 2015, 03:03:10 pm
737 NGX
EGSS
37L
chose all directions
Title: Re: GSX pushback not working or responding
Post by: virtuali on September 04, 2015, 03:07:36 pm
EGSS

Default scenery ? Since you haven't said otherwise, I thought you mean default, but the default doesn't have any 37L stand, so you must use a 3rd party scenery so, please, clearly indicate which one.
Title: Re: GSX pushback not working or responding
Post by: Driver170 on September 04, 2015, 03:08:35 pm
Sorry, Uk2000 scenery. its happening to all my addon scenery airports just testing now
Title: Re: GSX pushback not working or responding
Post by: virtuali on September 04, 2015, 03:12:42 pm
Sorry, Uk2000 scenery. its happening to all my addon scenery airports just testing now

If you have a case on a default airport, or an FSDT airport, try to indicate that one, which it's easier to test for us.
Title: Re: GSX pushback not working or responding
Post by: Driver170 on September 04, 2015, 03:15:46 pm
I have one FSDT airport and thats LSGG
Title: Re: GSX pushback not working or responding
Post by: virtuali on September 04, 2015, 03:55:05 pm
I have one FSDT airport and thats LSGG

Does it happen at LSGG ? if yes, where ?
Title: Re: GSX pushback not working or responding
Post by: Driver170 on September 04, 2015, 04:02:11 pm
all stands, just been testing for over half hour. something has happened. will i reinstall?
Title: Re: GSX pushback not working or responding
Post by: virtuali on September 04, 2015, 04:42:55 pm
Do you have the GSX Verbosity slider too low ? Maybe GSX is trying to tell you something, that you cannot see because you disabled all the warnings.
Title: Re: GSX pushback not working or responding
Post by: Driver170 on September 04, 2015, 04:44:31 pm
My settings are the same as they where yesterday when it was working
Title: Re: GSX pushback not working or responding
Post by: virtuali on September 04, 2015, 06:18:22 pm
My settings are the same as they where yesterday when it was working

I asked to check if your Verbosity slider is too low, to be sure you are not missing messages GSX is telling you TODAY (with the new version) of a possible reason why it cannot start the Pushback, something that wasn't there in the previous version. So, please, try to reply to the question.
Title: Re: GSX pushback not working or responding
Post by: Driver170 on September 04, 2015, 07:03:37 pm
Got it working think it was the APU but i did have that on the busses before. not sure what happened. sliders where half way only important messages
Title: Re: GSX pushback not working or responding
Post by: Driver170 on September 04, 2015, 07:13:18 pm
At EGSS gate 32L uk2000 scenery the position available for pushback is only nose right tail left and straight pushback. can i change this to the correct way ? nose left tail right ?
Title: Re: GSX pushback not working or responding
Post by: virtuali on September 04, 2015, 11:25:39 pm
At EGSS gate 32L uk2000 scenery the position available for pushback is only nose right tail left and straight pushback. can i change this to the correct way ? nose left tail right ?

Yes, that's why the parking customization dialog is used for: to override any settings found in the scenery AFCAD that might not be right or might be missing.
Title: Re: GSX pushback not working or responding **SOLVED**
Post by: Driver170 on September 05, 2015, 11:46:27 am
Got a problem. I changed the pushback direction at EGSS 32L to both and now GSX won't even hook up the tow truck, its sat parked up !
Title: Re: GSX pushback not working or responding **SOLVED**
Post by: Driver170 on September 05, 2015, 11:54:52 am
Solved !!! You need to quit FSX to make the changes happen :)
Title: Re: GSX pushback not working or responding **SOLVED**
Post by: virtuali on September 05, 2015, 03:32:36 pm
Solved !!! You need to quit FSX to make the changes happen :)

A "Restart Couatl" would be enough.
Title: Re: GSX pushback not working or responding **SOLVED**
Post by: Driver170 on September 05, 2015, 06:00:50 pm
Ah yeh! Cheers.