FSDreamTeam forum
Products Support => GSX Support FSX/P3D => Topic started by: Quoth on November 15, 2014, 01:25:22 pm
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Hi All
Just installed the new Aerosoft 321/320. Parked at a gate at UK2000 EGLL and requested catering services and got a message that catering services aren't available for this aircraft.
Is there anything I need to configure to get this to work? Had no problems with the previous Airbus version.
Many thanks for any help
Regards
Alan
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As seen below, I haven't had any problems with catering (other than getting trucks from two different companies at the same aircraft). I didn't do anything special. This is how it looked the first time I tried it.
(http://i711.photobucket.com/albums/ww112/boilerbill/AAA321atKINDgate_zps87a6deab.jpg)
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Umm strange. Thanks for the reply. I seem to have the problem with the a320 and not the a321.
I think computers just hate me 😊
Regards
Alan
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No problem with the A320 here either. Be nice to your computer or this (http://slowrobot.com/i/40371) might happen. :)
(http://i711.photobucket.com/albums/ww112/boilerbill/UAA320atKSTLgate_zpsa9f9bdc7.jpg) (http://s711.photobucket.com/user/boilerbill/media/UAA320atKSTLgate_zpsa9f9bdc7.jpg.html)
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Be sure you apply the current Live Update, because it seems that Aerosoft changed the name of the airplane folder from "Aerosoft Airbus X A32***" to "Aerosoft Airbus A32***", dropping the "X" from the folder name at a certain stage, so that would result in the airplane not being recognized.
It's fixed now in the latest update, so GSX will recognize both name variants. This also applies to the "Wheelchocks as parking brakes" issue, that stop GSX from complaining when the paring brake is automatically disengaged when chocks are set.
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Thanks Umberto, I was wondering about the parking brake thing....
As I said it's probably something I've inadvertently done because the A321 is recognised ok but not the A320, I'll do the live update thing and hopefully that'll resolve the problem.
Out of interest are there any upgrade developments planned for GSX?
Regards
Alan
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No problem with the A320 here either. Be nice to your computer or this (http://slowrobot.com/i/40371) might happen. :)
Thanks Stu 😀
Just checked under my desk.....
(http://i711.photobucket.com/albums/ww112/boilerbill/UAA320atKSTLgate_zpsa9f9bdc7.jpg) (http://s711.photobucket.com/user/boilerbill/media/UAA320atKSTLgate_zpsa9f9bdc7.jpg.html)
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I applied the live update both internally & externally to FSX, but I still get the Parking Brake needs to be applied message. Is there anything else I need to do? I did remove any customization files to ensure that wasn't the issue.
Thanks,
Miro
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The Live Update should have fixed this, this is for sure. However, I haven't tried it, because my Airbus installation is older (it's coming from a DVD and it's probably outdated), so I still have the names with "Aerosoft Airbus X". I got the updated folder names from one of the Airbus developers.
What's the name of the airplane folder inside the Simobjects folder ?
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Hello,
The file names inside the SimObjects folder would be as follows:
..\SimObjects\Airplanes\Aerosoft Airbus A320 CFM
..\SimObjects\Airplanes\Aerosoft Airbus A320 IAE
..\SimObjects\Airplanes\Aerosoft Airbus A321 CFM
..\SimObjects\Airplanes\Aerosoft Airbus A321 IAE
..\SimObjects\Airplanes\Aerosoft Airbus A320_A321 Base
Should you require any other information, please let me know!
Regards,
Miro
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I am having the same problem as Quoth (Alan), and I have already downloaded the update and the problem that Quoth (Alan) is has still exist on mine, any solutions Umberto? :-\ Thank you, & Cheers!
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Hi Andre
I think I solved my problem by resetting to default settings in the airplane configurator.
Now the catering trucks turn up 😊
But I am still having the parking brake problem, was waiting for Umberto to answer the post above yours.
Regards
Alan
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What did you do Alan, if you don't mind sharing what you did to correct the problem? ??? :o
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Hi Andre
I think I solved my problem by resetting to default settings in the airplane configurator.
Now the catering trucks turn up 😊
But I am still having the parking brake problem, was waiting for Umberto to answer the post above yours.
Regards
What did you do Alan, if you don't mind sharing what you did to correct the problem? How do you reset airplane configurator, and where do I find it to reset it???? :o
Alan
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Hi Andre
I'm presuming you mean the no catering truck problem?
What I did is once in FSX with the aircraft that's causing the problem loaded, go to couatl powered products, then GSX -customise aircraft. There I just pressed reset and that seemed to cure the problem because when I requested catering service they appeared.
Haven't totally tested to see if it's fully sorted the problem but so far..... 😊
Hope that helps
Regards
Alan
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Thanks Alan! ;) I did that, I have one catering truck, but no baggage personnel! still having problems! Hello Umberto, any suggestions? :-\
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I noticed that support for the new Airbus A320/A321 was added in the latest update, but I seem to be unable to find a public link to it. Neither the standalone addon manager installer nor the Couatl Live Updater found the 17.NOV.2014 update. This is as of 1411190200Z. (3 hours before posting).
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The file names inside the SimObjects folder would be as follows:
..\SimObjects\Airplanes\Aerosoft Airbus A320 CFM
..\SimObjects\Airplanes\Aerosoft Airbus A320 IAE
..\SimObjects\Airplanes\Aerosoft Airbus A321 CFM
..\SimObjects\Airplanes\Aerosoft Airbus A321 IAE
That's what is recognized by GSX, as confirmed by the Aerosoft developers too.
..\SimObjects\Airplanes\Aerosoft Airbus A320_A321 Base
This is not relevant, since it's just a folder containing shared files, not an airplane folder with airplane variants.
I'm sorry, but everything is ok from the GSX side, and I have no problem with the parking brake here. The only possible explanation is you still haven't the latest update or you tried to customized the airplane with the GSX configuration editor and made some kind of mistake, so this should be fixed using the "Reset" button, to return to the configuration that comes with GSX.
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I noticed that support for the new Airbus A320/A321 was added in the latest update, but I seem to be unable to find a public link to it.
There's no link, because you don't need any. The Live Update is automatic: you'll get a notification for it automatically, or you can explicitly check for an update using the "Check Live Update" menu entry from the "Couatl powered products".
The automatic Live Update check is done only every 24 hours from the last time you checked so, maybe it's just that. Try it again now.
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The file names inside the SimObjects folder would be as follows:
The only possible explanation is you still haven't the latest update or you tried to customized the airplane with the GSX configuration editor and made some kind of mistake, so this should be fixed using the "Reset" button, to return to the configuration that comes with GSX.
Thank you for reviewing! I had reset the configuration as a way of troubleshooting the issue and I can confirm that it was returned to the default settings. That didn't do it unfortunately. Is there a way to check if I did indeed get the update, such as which file I can verify to ensure it is the most recent version?
Regards.
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So I decided to try again, and as soon as I loaded a flight, I was prompted by GSX for an update. I guess maybe when I tried to manually update yesterday, the file was not ready? This is despite my effort to update from within, and externally to FSX.
It is now working as expected. Thank you for the update. I just needed to understand the live update process. :-)
Regards,
Miro
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After installing the latest live updates, I now get GSX warnings (Please set parking brakes immediately!) trying to sneak through while at cruising altitude (so far as high as FL360). Airframe: Airbus A320 IAE (Aerosoft 1.1).
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After installing the latest live updates, I now get GSX warnings (Please set parking brakes immediately!) trying to sneak through while at cruising altitude (so far as high as FL360). Airframe: Airbus A320 IAE (Aerosoft 1.1).
That seems that, for some reason, the airplane has activated the Wheelchocks or the Parking brakes while flying.
However, there something else wrong, because GSX doesn't do anything or check for anything if you are flying. As if the standard FSX variable that tells if you are on ground hasn't been updated correctly.
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Don't know if anyone else had this problem with the new A320/A321, but if so, do you have a solution?
After loading passengers, it wants the Left rear door closed, which I did with the starboard MCDU, but for some reason GSX did not recognize and kept telling me to close that door. I did run the latest COATL update before starting.
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My recommendation would be to reset to default any customization for that aircraft. After the update, even though I do not have any heavy customization, except for the 'Not to open the Fuel Page', the catering guys were walking through the left doors, before I had a chance to open them. When they were done, GSX was waiting for me to close the doors, when in fact they were not open. Reset the file worked for me.
Best of luck!
Miro