Problem with activation ZURICH

[valerij999]

Good evening, I bought your product and I have a Problem with aktivatsiey.Problema is that after installation the airport does not have a menu FSX  managery addon for product activation
Thanks for the help

[virtuali]

You mean you don't have an "Addon Manager" menu under the FSX "Addons" menu ?

[valerij999]

yes

[valerij999]

here is a photo

[virtuali]

- Uninstall the scenery. Reply YES when asked if you want to remove the Addon Manager and the Couatl Engine. Reply YES to both questions.

- Reinstall the scenery with the antivirus entirely OFF

- Configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\couatl.exe

YourFSXFolder it's usually C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, if you installed it in the default folder.

- Now you can turn the antivirus back on, and launch FSX.

- Check you are seeing BOTH the "Addon Manager" menu AND the "Couatl powered products" menu under the "Addons" menu.

[valerij999]

For yet the problem remained, apparently the problem is not antivirus

[virtuali]

Have you been asked permission to run both modules when you first launched FSX after the Uninstall/Reinstall ?

[valerij999]

no

[virtuali]

Maybe you also have inadvertently Un-trusted us as a Publisher, so nothing signed by us will run.

To fix this, go to the Control Panel, under "Internet Options", look for the "Content" tab, there should be a "Publishers" button, that will list the software publishers that you trusted, and another tab with untrusted publishers. If you see "Virtuali s.a.s", remove it from both tabs (especially if it's under untrusted)

[valerij999]

For yet nothing absenteeism money as I understood you a non-refundable??

[Hnla]

For yet nothing absenteeism money as I understood you a non-refundable??

Well did you TRY what he said to do??

[valerij999]

yes of course I

[virtuali]

yes of course I

And are you ARE being asked permission to run the two modules now ?

[valerij999]

Maybe you also have inadvertently Un-trusted us as a Publisher, so nothing signed by us will run.

To fix this, go to the Control Panel, under "Internet Options", look for the "Content" tab, there should be a "Publishers" button, that will list the software publishers that you trusted, and another tab with untrusted publishers. If you see "Virtuali s.a.s", remove it from both tabs (especially if it's under untrusted)

  ;)That was the whole problem.thank you