Hi, I'm new on this forum--just recently purchased GSX and I also have had nothing but problems with it. I'm beginning to think GSX was a bad investment.
It's not possible to make a "bad investment" with GSX, since it's freely downloadable, freely usable at all FSDT airports without any limitations, and freely usable on some demo airports.
I get rather irritated when software is released before it's perfected.
You are obviously wrong, because:
1) You haven't even said WHAT your problem is
2) ALL problems that could be related to GSX and has been reported by users HAVE been fixed, HOURS (days at MOST) after they where reported, and this is a fact
3) NONE of the problems that was caused by OTHER external issues (like antivirus, VC++ libraries, simconnect corrupted) are NOT dependent by GSX in any way, a everybody that had those issues ALWAYS fixed acting on the external causes. NONE of these issues ever required to change anything in GSX.
I'm about ready to contest the charges with Paypal disputing that I've received an inferior product--it does not do what it claims to do.
Since the program is available in Trial version, and the license agreement you have to agree on before completing the purchase clearly says: there's no refund policy on the ground the program "doesn't work", since you have plenty of chances to verify IT DOES, BEFORE purchasing it.
And by the way, do you think we'd release a FULLY working evaluation version, if we weren't SURE it works ?
I've read everything that I could find in the forum and I'm not going to screw up my computer just so I can run GSX
You still haven't said WHAT your problem is. THEN we'll start discussing IF it's a GSX problem.
I've chatted with others on other forums who have had similar crashing problems.
GSX is BY FAR, our best selling product. And, like all our other products, can by tried before purchasing it. Do you think it would still be our best selling product (9 months after release, on top of that), if it wasn't working for the vast majority of users ?
Those that have a system ALREADY "screwed up", should go here asking for help, instead of wrongly complaining about GSX.
I noted that FSDT claims it's working on the problem
No, we aren't and I don't see where, exactly, you read this. We ALREADY fixed everything that was reported which WAS a problem with GSX.
We can't fix something that is not dependent from it. We can't (and we shouldn't ) fix your corrupted VC++ libraries, we can't (and we shouldn't) fix your broken Simconnect, we can't (and we shouldn't) fix the fact that modules won't run if you un-trust them and we can't (and we shouldn't) fix broken antivirus products that mistakenly flag our products as threats and block them from running.
I hope they find a solution--they've already got my money and I don't have a product that works correctly
You still haven't said WHAT, exactly, your problem is.
I really do like GSX when it works.
That's a useful information (at last). So it works, but sometimes it doens't. Again, please, clearly explain what happens when it doesn't, and they we'll check if it's a GSX problem, a system problem OR an error in something else, like the airplane you used or the AFCAD you use, which are the most common cause of problems that happens when GSX is starting correctly, but seems not to work while in game.
Even after completely uninstalling GSX I still have marshallers popping up continually as I taxi down the runway.
That's obviously impossible, if you REALLY uninstalled GSX "completely".
So, either you haven't (there's only one Uninstall method, and it's from the Windows Control Panel Add/Remove programs) , or those marshallers are not coming from GSX. The Uninstaller DOES remove all the GSX objects so, it's not possible to see its marshallers after Uninstalling it.
Of course, NOBODY, ever, reported "ghost" marshallers before.
Now, again, please indicate clearly all your problems. AND, if they are not of the "FSX Crashes" type, do it in a SEPARATE message, because this is about FSX Crashsing and it's wrong to piggyback on a thread with something entirely different so, unless you have FSX Crashing or not starting, start a new thread with all your GSX issues, and we'll check them ONE BY ONE.