Author Topic: Having Problems with GSX  (Read 3990 times)

cito_1

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Having Problems with GSX
« on: May 17, 2012, 12:45:48 am »
Hi Guys!! Im  currently having problems on GSX software because whe I install the program and dont know whats happening whith COUATL dont show up any more on the tool bar add on site. when I start to select any FS dream scenarios like for example KFLL  the scenario complety dissapears and all my FSDT scenarios happening too!..once I recognize the problem Im go to the add on tool bar..the COUATL Bar dont show up..I removed and unistall GSX and all FSDT Scenarios and have reinstall again to fix the problem but if I reinstall only the GSX program coming back the problem again...The COUATL On the tool bar dissapear and the scenarios dissapears too,,, Can any body help me to resolve the problem.. In short words when I install the GSX the couatl on the tool bar in simulator disspears..

Thaks!!!

virtuali

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Re: Having Problems with GSX
« Reply #1 on: May 17, 2012, 10:35:29 am »
Most likely it's your antivirus fault, since we updated it, it's possible it's being blocked because it's "unknown" to the antivirus (the previous version was already whitelisted in many a/v database).

The correct procedure is always the same:

- DOWNLOAD AND INSTALL with the antivirus entirely OFF

- Uninstall GSX. Reply YES when asked if you want to remove the Addon Manager and the Couatl Engine. Reply YES to both questions.

- TURN OFF your antivirus. Don't just exit from its interface, but turn off the real time protection. Actual wording changes between products, however, it's the option to scan every file that gets open in real time, without user intervention.

- Reinstall GSX (using the full installer in this case) with the Antivirus TURNED OFF. Don't launch FSX yet.

- Configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\couatl.exe

YourFSXFolder it's usually C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, if you installed it in the default folder.

- Now you can turn the antivirus back on, and launch FSX.

- Check you are seeing BOTH the "Addon Manager" menu AND the "Couatl powered products" menu under the "Addons" menu.

cito_1

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Re: Having Problems with GSX
« Reply #2 on: May 21, 2012, 02:00:46 am »
Hi!! I did all the steep as you described on the post but the problem still I turned off my antivirus and then istalled the GSX program and erase me again the COUATL in the FSX add on bars..and ,y scenarios again stop running again..   :-[..I need help,,because realy I want to start the  GSX add on!!

virtuali

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Re: Having Problems with GSX
« Reply #3 on: May 21, 2012, 10:05:11 am »
Disable any security program, not just the antivirus. Which includes also anti-spyware programs, etc.

boilerbill

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Re: Having Problems with GSX
« Reply #4 on: May 21, 2012, 05:15:08 pm »
If you're using Vista or Windows 7, things work much better if you always start FSX by right-clicking on it and selecting Run as Administrator. That gives FSX full security rights to all necessary folders and files. While you're at it, use Run as Administrator when you install GSX as well. If you didn't do that during previous installs, then some necessary files might not have been created.
Stu

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