Author Topic: Couatl is missing  (Read 3941 times)

Festijn

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Couatl is missing
« on: May 13, 2012, 10:11:31 pm »
Hi.

Gsx was working fine for me until the last update. The addon manager is active in the fsx menu. But the couatl is missing.
I've checked in my task manager while fsx was not running and there is no couatl. So that could not be the problem.
I've uninstalled the addon manager and couatl. And accepted them as trusted after reinstallation.

What can I do to get the couatl and gsx working again.?I'm becoming desperate. Gsx is such a good product.

Grt
Festijn

virtuali

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Re: Couatl is missing
« Reply #1 on: May 14, 2012, 10:21:44 am »
Most likely it's your antivirus fault, since we updated it, it's possible it's being blocked because it's "unknown" to the antivirus (the previous version was already whitelisted in many a/v database).

The correct procedure is always the same:

- DOWNLOAD AND INSTALL with the antivirus entirely OFF

- Uninstall GSX. Reply YES when asked if you want to remove the Addon Manager and the Couatl Engine. Reply YES to both questions.

- TURN OFF your antivirus. Don't just exit from its interface, but turn off the real time protection. Actual wording changes between products, however, it's the option to scan every file that gets open in real time, without user intervention.

- Reinstall GSX (using the full installer in this case) with the Antivirus TURNED OFF. Don't launch FSX yet.

- Configure the antivirus to exclude the following files from scanning:

YourFSXFolder\bglmanx.dll
YourFSXFolder\fsdreamteam\Couatl\couatl.exe

YourFSXFolder it's usually C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, if you installed it in the default folder.

- Now you can turn the antivirus back on, and launch FSX.

- Check you are seeing BOTH the "Addon Manager" menu AND the "Couatl powered products" menu under the "Addons" menu.

Festijn

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Re: Couatl is missing
« Reply #2 on: May 14, 2012, 08:26:14 pm »
Thank you very much!

I applied your procedure and everything is working fine now.
I never tought my antivrus could be the cause.

You've made my day  :)