My suggest to moderator to the forum is to 'bold' or 'fix', a thread where persons can post suggestions. And one where persons can report bugs
That might seem to work, in theory.
But in practice, users might start a thread titled "This software doesn't work", and after we found what the problem was, it changes to suggestions for new features. Or, someone starts a thread titled "I have some ideas", with a whole list of suggestions, and someone else biggyback on it, asking why the software doesn't work...
Yes, it really helps if people would use the "Search" function more, instead of asking about jetways for the 20th time...