Author Topic: KLAX pre-purchase technical issues  (Read 6776 times)

ca177

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KLAX pre-purchase technical issues
« on: October 14, 2011, 03:30:50 am »
Hello FSDT,
I just tried your KLAX and KDFW. However I never managed to load the airport into fsx due to CTDs.
The CTDs occur within 1 minute from selecting KLAX and I did not click "Fly now". KDFW is everything ok.
g2d.dll crashes first and then either API.dll or terrain.dll
My system specs are:
Windows 7 Ultimate 64 bit/FSX Acceleration
i550m/4GB RAM/NVIDIA GT335M

Messages with the CTDs are as follows:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   fsx.exe
  Application Version:   10.0.61637.0
  Application Timestamp:   46fadb14
  Fault Module Name:   g2d.dll
  Fault Module Version:   10.0.61637.0
  Fault Module Timestamp:   46fadb58
  Exception Code:   c0000005
  Exception Offset:   000843ac
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   2052
  Additional Information 1:   fb8b
  Additional Information 2:   fb8bd1bf7dcc44d047c58f37f56ad727
  Additional Information 3:   fa63
  Additional Information 4:   fa63c80ebf2b9d98cfa9fc211d9a92ad

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Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   fsx.exe
  Application Version:   10.0.61637.0
  Application Timestamp:   46fadb14
  Fault Module Name:   terrain.dll
  Fault Module Version:   10.0.61637.0
  Fault Module Timestamp:   46fadb59
  Exception Code:   c0000005
  Exception Offset:   0005595e
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   2052
  Additional Information 1:   c405
  Additional Information 2:   c40584a475c3f8555bbaab9ef93905b4
  Additional Information 3:   0ebb
  Additional Information 4:   0ebb82beb257b421d80c998c7c0161e9

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If the online privacy statement is not available, please read our privacy statement offline:
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===================================================================
Please offer help. Thanks.

ca177

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Re: KLAX pre-purchase technical issues
« Reply #1 on: October 14, 2011, 09:54:30 am »
Edit: I have tried to update my display driver and also generated a new fsx.cfg, but that didn't help.

virtuali

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Re: KLAX pre-purchase technical issues
« Reply #2 on: October 14, 2011, 11:58:25 am »
A crash into G2D.dll, API.dll and terrain.dll safely discount any problem with the scenery, and the fact that KDFW works, safely discounts any problem with the Addon Manager installation either.

It's more likely a problem with another addon you have in the area. Do you have Ultimate Terrain ? If yes, try to remove it, or reinstalling or be sure it's the latest version and, of course, try if the problem goes away by disabling it, using its provided utility.

Also, try with AI traffic at 0%, to check if the problem could be caused by an AI model (that doesn't appear at KDFW)

johndrago

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Re: KLAX pre-purchase technical issues
« Reply #3 on: October 14, 2011, 06:20:41 pm »
Do you have UT2 installed?

- John

ca177

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Re: KLAX pre-purchase technical issues
« Reply #4 on: October 15, 2011, 08:33:50 am »
Nope- I only have Ultimate Terrain installed.

ca177

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Re: KLAX pre-purchase technical issues
« Reply #5 on: October 15, 2011, 08:58:47 am »
A crash into G2D.dll, API.dll and terrain.dll safely discount any problem with the scenery, and the fact that KDFW works, safely discounts any problem with the Addon Manager installation either.

It's more likely a problem with another addon you have in the area. Do you have Ultimate Terrain ? If yes, try to remove it, or reinstalling or be sure it's the latest version and, of course, try if the problem goes away by disabling it, using its provided utility.

Also, try with AI traffic at 0%, to check if the problem could be caused by an AI model (that doesn't appear at KDFW)
After disabling Ultimate Terrain USA, the problem disappears. I'll get the latest version. So the KLAX should be theoretically compatible with Ultimate Terrain right?

virtuali

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Re: KLAX pre-purchase technical issues
« Reply #6 on: October 15, 2011, 11:12:58 am »
After disabling Ultimate Terrain USA, the problem disappears. I'll get the latest version. So the KLAX should be theoretically compatible with Ultimate Terrain right

It's not that KLAX is not compatible with Ultimate Terrain, it's Ultimate Terrain that might have a problem in the KLAX area, which you discovered only now because you haven't flew much in that area before.