I didn't know that posts are being removed. I bought KSFO yesterday, installed and when first ran it, I immediately encountered the error message. What I noticed, however, is that the previous user posting above us, was continuously blamed that he had a virus, despite he clrealy stated he didn't have a virus. Also, he said he reinstalled the stuff and then it worked, and then he was told that the reinstall "killed" the virus... Come guys, don't be childish. We have a problem here, don't talk about viruses, it has nothing to do with any virus and you know it well. Get the problem fixed!