GSX Pro not loading after new update

[normie_55]

still not working.....only been a week

[virtuali]

still not working.....only been a week

GSX has never ceased to be working so no, it might have been "a week" for you, but that's not that happens here. Of course, if you did what I asked to do multiple times, which is PROVIDING A DIAGNOSTIC LOG, I could understand why is not working for YOU.

[RonaldoAlvesBR]

I come to inform everyone that when installing the "Addon Manager.exe" quoted by FSDT he will insert files that were missing back to 3.4.3

Nothing is missing from the normal update, it was just your local cloudflare not updated. And if you could update normally to 3.4.4, it means it now finally has, otherwise you wouldn't be able to update to 3.4.4 either.

Hello, first of all, I apologize if I didn't send you the "requested" log. I don't usually have problems with GSX, so I don't think I've ever used this forum... when I had a problem (this time), I came here to ask for help without really knowing what I needed to solve, so I waited for a message from someone "shedding some light" and asking for whatever was necessary. Sorry again! Now I know what I need to have as soon as I need new support.

Finally, I managed to solve my problem of GSX not opening at all in MSFS2020 after using the offline installer (Addon Manager.exe); still in version 3.4.3... but I saw that version 3.4.4 came out yesterday... I didn't even know this file existed, I had to go around asking for help on every external channel, for someone to tell me this. There are so many topics on the forum, I have no way of knowing where the solution to "my problem" is. There are so many topics. I just waited for an "admin" to respond and tell me the basics to solve the situation. I was unable to simulate for about 4 days due to this problem (yes, I only fly with the GSX, which is essential for me). But now everything is resolved.

Thanks to everyone.

[RonaldoAlvesBR]

I come to inform everyone that when installing the "Addon Manager.exe" quoted by FSDT he will insert files that were missing back to 3.4.3

Nothing is missing from the normal update, it was just your local cloudflare not updated. And if you could update normally to 3.4.4, it means it now finally has, otherwise you wouldn't be able to update to 3.4.4 either.

Hello, first of all, I apologize if I didn't send you the "requested" log. I don't usually have problems with GSX, so I don't think I've ever used this forum... when I had a problem (this time), I came here to ask for help without really knowing what I needed to solve, so I waited for a message from someone "shedding some light" and asking for whatever was necessary. Sorry again! Now I know what I need to have as soon as I need new support.

Finally, I managed to solve my problem of GSX not opening at all in MSFS2020 after using the offline installer (Addon Manager.exe); still in version 3.4.3... but I saw that version 3.4.4 came out yesterday... I didn't even know this file existed, I had to go around asking for help on every external channel, for someone to tell me this. There are so many topics on the forum, I have no way of knowing where the solution to "my problem" is. There are so many topics. I just waited for an "admin" to respond and tell me the basics to solve the situation. I was unable to simulate for about 4 days due to this problem (yes, I only fly with the GSX, which is essential for me). But now everything is resolved.

Thanks to everyone.

Just to add to my comment above, I have always updated GSX through the FSDT Installer and never had any problems, but this time I did. I don't know what caused the problem mentioned, it was only resolved after using the offline installer Addon Manager.exe. So it would be good to understand what caused the problem, whether it was the FSDT Installer or something else.

I am available to share the log with you, so that you can perhaps study it and understand the problem. Just tell me where I can find it?!

Thank you.

[virtuali]

Finally, I managed to solve my problem of GSX not opening at all in MSFS2020 after using the offline installer(Addon Manager.exe); still in version 3.4.3... but I saw that version 3.4.4 came out yesterday... I didn't even know this file existed, I had to go around asking for help on every external channel, for someone to tell me this.

There wasn't any need to ask anybody to know that version 3.4.4 came out. You can know about it in the following two ways:

- Ih the GSX Menu, an "GSX outdated" message will come out.

- Since you couldn't open the menu, the other TWO places where you could have known an update came out were:

  1) the FSDT Installer would show an "Update" button highlighted in Orange, and the version number available would change
  2) the RELEASE NOTES button in the FSDT Installer would open the page with all the update history.

If the update didn't work online, but only with the Offline installer, it might be caused by a network replication delay, as explained here:

https://www.fsdreamteam.com/forum/index.php/topic,26826.0.html

[RonaldoAlvesBR]

Finally, I managed to solve my problem of GSX not opening at all in MSFS2020 after using the offline installer(Addon Manager.exe); still in version 3.4.3... but I saw that version 3.4.4 came out yesterday... I didn't even know this file existed, I had to go around asking for help on every external channel, for someone to tell me this.

There wasn't any need to ask anybody to know that version 3.4.4 came out. You can know about it in the following two ways:

- Ih the GSX Menu, an "GSX outdated" message will come out.

- Since you couldn't open the menu, the other TWO places where you could have known an update came out were:

  1) the FSDT Installer would show an "Update" button highlighted in Orange, and the version number available would change
  2) the RELEASE NOTES button in the FSDT Installer would open the page with all the update history.

If the update didn't work online, but only with the Offline installer, it might be caused by a network replication delay, as explained here:

https://www.fsdreamteam.com/forum/index.php/topic,26826.0.html

My problem started on Sunday 03/30/2025, when you released version 3.4.3... I was unable to use GSX for days because of this, so I sought support... and I didn't have to wait for you to release version 3.4.4, which only came out yesterday, 04/03/2025 (and yes, I saw when it was released), but even before this version I had already solved the problem (still in version 3.4.3... it wasn't version 3.4.4 that solved it), using the offline installation format. That's all. If someone had just suggested that I use this format (since I didn't know it existed), I would have (most certainly) solved it by Sunday. That was my only question, but now everything is fine.

Thank you.

[normie_55]

GSX stopped working Last Friday
Community empty except GSX

[tinok7]

I found something that fixed it. Uninstall GSX, and after fully installing make sure there are no GSX files in your community folder. If there are delete them. then open the FSDT installer as a an administrator, and re-install. That is what worked for me.

This helped!! thank you!!

[virtuali]

GSX stopped working Last FridayCommunity empty except GSX

Your log clearly show that GSX started correctly, then your sim crashed, and GSX correctly detected the event, and closed itself because of that.

[Alti]

Hi, run Updater today, since the PROBLEMS in MSFS20204
Here ist the Log:
couatl v5.0 (build 5621)
panic log started on Sat Apr  5 13:56:20 2025

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\__init__.py", line 590, in aircraftLoaded
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\common\aircraftData.py", line 2594, in getAircraftData
  File ".\common\aircraftData.py", line 1068, in __init__
  File ".\common\aircraftData.py", line 646, in _dataFromAircraftDb
  File ".\common\aircraftData.py", line 591, in _convertDbData
AttributeError: 'FlippedExit' object has no attribute 'width'
{'User Pos': (52.35877900005193, 13.504346277777865, 45.8968 m, 2.88983 m, 249.47250371798864, 0.003490658476948738, 0.003490658476948738, 0.0, 2.7736801162719726, 1.0)}

Run Updater again and again, did not help here!