GSX Pro not loading after new update

[tinok7]

I;ve updated GSX to the latest version that came out 1/2days ago

It keeps saying "Failed to load GSX menu. Please wait, it might appear later..."

MSFS 2024. SU1

I've manually ended the coualt task and restarted but it just keeps doing the same thing

[virtuali]

Please provide the diagnostic log. Sticky thread of this forum how to enable it.

[sgeneslaw]

I found something that fixed it. Uninstall GSX, and after fully installing make sure there are no GSX files in your community folder. If there are delete them. then open the FSDT installer as a an administrator, and re-install. That is what worked for me.

[virtuali]

make sure there are no GSX files in your community folder.

Yes, this happens if you manually copied the GSX packages to the Community folder, perhaps trying to "fix" something. The real location of the files MUST the in the Addon Manager folder, the Community folder should ONLY contain Symbolic links to the two GSX packages. This is what the FSDT Installer installs them automatically.

You can verify if the are Symbolic links if they have a very small arrow icon on their folder icon in Explorer. If they are missing the icon, it means they are real folders, which is a mistake so, the solution in that case is:

- Remove the real folders in the Community folder that shouldn't have been copied there.

- Open the FSDT Installer and click RELINK, this will recreate the links as we normally install them.

Note that, you might not have *personally* copied the folders yourself but, it might be a result of using backup software not properly configured to deal with Symbolic links, because many of them will "follow links" on Restore, meaning they will transform a Symbolic link into a real folder on Restore, so it can happen accidentally, if you use a backup software that either is not capable to be configured to handle links, or you simply didn't pay attention to the issue.

[RonaldoAlvesBR]

After the last update 3.4.* (including the most recent 3.4.3), my GSX PRO doesn't work. Coautl starts normally, but the GSX menu is not opening in MSFS2020. I've tried reinstalling and it didn't work either. The GSX folders in the community folder usually have a small arrow icon indicating that the "links" are correct. I don't know what to do anymore and I need support.

[FerrevmVnion]

same here ... just updated... nothing works anymore.

[AlexNajar]

Same here too! GSX menu does not appear anymore. Couatl is on sys tray, GSX menu icon exists, but nothing brings the menu back again!

[RonaldoAlvesBR]

I am unable to simulate because since yesterday I no longer have the GSX for ground procedures. The menu simply does not open anymore after the last update. Please fix this urgently.

[RonaldoAlvesBR]

That's right, on Friday. I'm still unable to simulate and there's no update or explanation from FSDT.

[FerrevmVnion]

When someone claims GSX is doing something "wrong", he answers in "minutes" and refers to other reasons why its not working, its never been GSX... now its doing "nothing" (which is the same to me ) .. silence.....

[superrodrigues]

with the same problem after the last update

[superrodrigues]

Problem remains with update 3.4.4

[virtuali]

When someone claims GSX is doing something "wrong", he answers in "minutes" and refers to other reasons why its not working, its never been GSX... now its doing "nothing" (which is the same to me ) .. silence.....

You should really STOP HERE with your nonsensical hypothesis. I cannot obviously spent all time here replying over and over to the same question on a thread for which I already provided a solution. Sometimes I need to WORK on actual stuff so, please, just drop your absurd insinuations, because they are wrong and very annoying.

Of course GSX works perfectly fine and there's no problem whatsoever in loading, and nobody who posted in this thread did what I asked to do on my FIRST reply, which is provide a diagnostic log, so I had to provide a possible thing to check because without a log, I have to ways to know what is happening and right now, still no logs from anybody so, let's try ANOTHER solution "in the blind".

There might be a problem with a local cloudflare nodes, so the user might not have all files from the latest version so, another thing to try is to use the OFFLINE INSTALLER, linked in the Sticky post of this forum.

https://www.fsdreamteam.com/forum/index.php/topic,26826.0.html

[superrodrigues]

I come to inform everyone that when installing the "Addon Manager.exe" quoted by FSDT he will insert files that were missing back to 3.4.3, then just do the update to version 3.4.4 that will correct the problem

[virtuali]

I come to inform everyone that when installing the "Addon Manager.exe" quoted by FSDT he will insert files that were missing back to 3.4.3

Nothing is missing from the normal update, it was just your local cloudflare not updated. And if you could update normally to 3.4.4, it means it now finally has, otherwise you wouldn't be able to update to 3.4.4 either.