Author Topic: PMDG 737 passengers not working  (Read 135 times)

fabristunt

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PMDG 737 passengers not working
« on: March 23, 2025, 12:01:33 am »
A few updates ago the seated passengers stopped working for me.

I didn't have time to deal with it, so I just deactivated them.

I have some time to look into it today and I tried everything.
Aircraft PMDG 737/738
Livery: anything except the PMDG house liveries, but let's keep the PMDG Luxair 737 livery from the PMDG Ops Center as an example.

I activate the seated passengers in the GSX config, start the sim and the external model of the plane is missing, while the cockpit is all wonky.

What am I supposed to do?
I have tried using the offline installer to update GSX. Didn't work.
I have tried uninstalling GSX and then installing it again. Didn't work.
The antivirus has an exclusion for the GSX folder, the sim folder, and the FULL SSD on which they are located.
GSX is modifying the files in the model folder of the livery, but it doesn't work.
I tried updating the layout.json with a tool. It made no difference.

Of course I untick and then tick again the seated passengers, but it makes no difference: seated pax on = airplane model broken.

When the seated passengers are disabled, everything works normally.
Activating the seated passengers breaks the 737 model.

For some reason, the PMDG house livery for the 737 and the 738 works with seated passengers. The same applies to the BBJ (-700), for which even my personal livery works correctly.

Pictures of the issue:



What is going on? I keep spending more time chasing issues than flying...




virtuali

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Re: PMDG 737 passengers not working
« Reply #1 on: March 23, 2025, 11:01:50 pm »
Aircraft PMDG 737/738
Livery: anything except the PMDG house liveries, but let's keep the PMDG Luxair 737 livery from the PMDG Ops Center as an example.

I activate the seated passengers in the GSX config, start the sim and the external model of the plane is missing, while the cockpit is all wonky.

I couldn't find any Luxair livery for the 737-800 in the PMDG Ops Center, the only one I have is for the 737-700, so I tried it, and it works just fine, see the attached screenshots. There's nothing special to do, just follow the correct procedure explained in the manual:

- Install the Livery

- Before starting the sim, enter the FSDT Installer, click the CONFIG button on GSX Pro

- Wait for the page to load and the airplane list to appear. No need to uncheck/recheck

- Exit the page and start the sim.

Do you use the Addon Linker perhaps, so the livery is in a linked folder ?