I have also had this issue this morning. Updated through the live update installer. Ran the latest Offline installer still same outcome. This happens when I select start boarding after loading in Simbrief.
couatl v5.0 (build 5596)
panic log started on Sat Mar 22 10:43:46 2025
problem raised by engine or unspecified addon
{}
[KIAH2] is active
Main Menu loaded
Slew mode False
Common onAppStart
createDefaultContainer
Current locale is English_United Kingdom.1252
Initializing audio...
Available devices:
OpenAL Soft on Speakers (Realtek USB2.0 Audio)
OpenAL Soft on U32J59x (NVIDIA High Definition Audio)
OpenAL Soft on Speakers (Sonic Studio Virtual Mixer)
OpenAL Soft on SPDIF Interface (Realtek USB2.0 Audio)
OpenAL Soft on Speakers (GAMING HEADSETS)
Generic Software on Speakers (Realtek USB2.0 Audio)
Generic Software on U32J59x (NVIDIA High Definition Audio)
Generic Software on Speakers (Sonic Studio Virtual Mixer)
Generic Software on SPDIF Interface (Realtek USB2.0 Audio)
Generic Software on Speakers (GAMING HEADSETS)
Created OpenAL device: OpenAL Soft on Speakers (Realtek USB2.0 Audio)
Device info:
Major version: 1
Minor version: 1
Frequency: 48000
Refresh: 50
Sync: 0
Mono sources: 255
Stereo sources: 1
Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_device_clock ALC_SOFT_HRTF ALC_SOFT_loopback ALC_SOFT_loopback_bformat ALC_SOFT_output_limiter ALC_SOFT_output_mode ALC_SOFT_pause_device ALC_SOFT_reopen_device
Context info:
Vendor: OpenAL Community
Version: 1.1 ALSOFT 1.23.1
Renderer: OpenAL Soft
Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX-RAM AL_EXT_ALAW AL_EXT_BFORMAT AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_BFORMAT AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_EXT_SOURCE_RADIUS AL_EXT_STATIC_BUFFER AL_EXT_STEREO_ANGLES AL_LOKI_quadriphonic AL_SOFT_bformat_ex AL_SOFTX_bformat_hoa AL_SOFT_block_alignment AL_SOFT_buffer_length_query AL_SOFT_callback_buffer AL_SOFTX_convolution_reverb AL_SOFT_deferred_updates AL_SOFT_direct_channels AL_SOFT_direct_channels_remix AL_SOFT_effect_target AL_SOFT_events AL_SOFT_gain_clamp_ex AL_SOFTX_hold_on_disconnect AL_SOFT_loop_points AL_SOFTX_map_buffer AL_SOFT_MSADPCM AL_SOFT_source_latency AL_SOFT_source_length AL_SOFT_source_resampler AL_SOFT_source_spatialize AL_SOFT_source_start_delay AL_SOFT_UHJ AL_SOFT_UHJ_ex
Using EFX 1.0 extension, with 4 auxiliary send(s)
Using EAX reverb
Created OpenAL device: OpenAL Soft on Speakers (Realtek USB2.0 Audio)
Device info:
Major version: 1
Minor version: 1
Frequency: 48000
Refresh: 50
Sync: 0
Mono sources: 255
Stereo sources: 1
Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_device_clock ALC_SOFT_HRTF ALC_SOFT_loopback ALC_SOFT_loopback_bformat ALC_SOFT_output_limiter ALC_SOFT_output_mode ALC_SOFT_pause_device ALC_SOFT_reopen_device
Context info:
Vendor: OpenAL Community
Version: 1.1 ALSOFT 1.23.1
Renderer: OpenAL Soft
Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX-RAM AL_EXT_ALAW AL_EXT_BFORMAT AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_BFORMAT AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_EXT_SOURCE_RADIUS AL_EXT_STATIC_BUFFER AL_EXT_STEREO_ANGLES AL_LOKI_quadriphonic AL_SOFT_bformat_ex AL_SOFTX_bformat_hoa AL_SOFT_block_alignment AL_SOFT_buffer_length_query AL_SOFT_callback_buffer AL_SOFTX_convolution_reverb AL_SOFT_deferred_updates AL_SOFT_direct_channels AL_SOFT_direct_channels_remix AL_SOFT_effect_target AL_SOFT_events AL_SOFT_gain_clamp_ex AL_SOFTX_hold_on_disconnect AL_SOFT_loop_points AL_SOFTX_map_buffer AL_SOFT_MSADPCM AL_SOFT_source_latency AL_SOFT_source_length AL_SOFT_source_resampler AL_SOFT_source_spatialize AL_SOFT_source_start_delay AL_SOFT_UHJ AL_SOFT_UHJ_ex
Using EFX 1.0 extension, with 4 auxiliary send(s)
Using EAX reverb
Created OpenAL device: OpenAL Soft on Speakers (Realtek USB2.0 Audio)
Device info:
Major version: 1
Minor version: 1
Frequency: 48000
Refresh: 50
Sync: 0
Mono sources: 255
Stereo sources: 1
Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_device_clock ALC_SOFT_HRTF ALC_SOFT_loopback ALC_SOFT_loopback_bformat ALC_SOFT_output_limiter ALC_SOFT_output_mode ALC_SOFT_pause_device ALC_SOFT_reopen_device
Context info:
Vendor: OpenAL Community
Version: 1.1 ALSOFT 1.23.1
Renderer: OpenAL Soft
Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX-RAM AL_EXT_ALAW AL_EXT_BFORMAT AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_BFORMAT AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_EXT_SOURCE_RADIUS AL_EXT_STATIC_BUFFER AL_EXT_STEREO_ANGLES AL_LOKI_quadriphonic AL_SOFT_bformat_ex AL_SOFTX_bformat_hoa AL_SOFT_block_alignment AL_SOFT_buffer_length_query AL_SOFT_callback_buffer AL_SOFTX_convolution_reverb AL_SOFT_deferred_updates AL_SOFT_direct_channels AL_SOFT_direct_channels_remix AL_SOFT_effect_target AL_SOFT_events AL_SOFT_gain_clamp_ex AL_SOFTX_hold_on_disconnect AL_SOFT_loop_points AL_SOFTX_map_buffer AL_SOFT_MSADPCM AL_SOFT_source_latency AL_SOFT_source_length AL_SOFT_source_resampler AL_SOFT_source_spatialize AL_SOFT_source_start_delay AL_SOFT_UHJ AL_SOFT_UHJ_ex
Using EFX 1.0 extension, with 4 auxiliary send(s)
Using EAX reverb
resetVars() with Simconnect
Simulator version (from MAIN.DLL) is 11.0.282174.999
isPBRAvailable returned False
isRTTAvailable returned False
GetSimObjectsFolder() returned C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-pro/SimObjects
GetAdditionalSimObjectsFolder() returned C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-world-of-jetways/SimObjects
GetAdditionalSimObjectsFolderV5() returned
gateDistanceThreshold = 25 m
[KIAH2] started
Start searching for add-on Packages
Packages that contain manifest.json with gsx-pro in dependencies:
Creating model cache...
File 'C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-pro/SimObjects\GroundVehicles\FSDT_Passengers_Seated\sim.cfg' ignored, can't read max_speed_mph
File 'C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-world-of-jetways/SimObjects\Landmarks\FSDT_WorldOfJetways\sim.cfg' ignored, can't read max_speed_mph
Model cache created
Preload operators thumbnails...
Preload operators thumbnails DONE
GSX SimStart
GSX SimStop
GSX SimStart
GSX SimStop
GSX SimStart
GSX SimStop
resetVars() with Simconnect
USER airplane title reported by Simconnect is PMDG 777-300ER British Airways (G-STBA | 2024) AL
Loading aircraft.cfg from d:\msfs!content\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
Loading aircraft.cfg from variation D:\MSFS!Content\Community\pmdg-aircraft-77w-liveries\SimObjects\Airplanes\PMDG 777-300ER British Airways (G-STBA - 2024) AL
Loading engines.cfg from d:\msfs!content\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
Loading flight_model.cfg from d:\msfs!content\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
Loading gameplay.cfg from d:\msfs!content\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
Loading systems.cfg from d:\msfs!content\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
ATC_ID read from aircraft.cfg is G-STBA
this airplane has 18 exits
GSX SimStart
Model: "ATCCOM.AC_MODEL B77W.0.text" (length: 27)
Title: "PMDG 777-300ER British Airways (G-STBA | 2024) AL" (length: 49)
Airplane major/minor version: 777 300
ATC_ID_SIM read from Simconnect is "G-STBA"
Searching airplane
Searching airplane PMDG 777-300ER
aircraftDb.py provides aircraft data with priority 2 baseName = PMDG 777-300ER
Using aircraft data from aircraftDb.py
Number of seats 390
Base model 300ER
ICAO Airline is
Airline Language is
Airframe-specific GSX-G-STBA.CFG not found in d:\msfs!content\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
Airframe-specific GSX-G-STBA.CFG not found in C:\Users\freem\AppData\Roaming\Virtuali/Airplanes\pmdg 777-300er
Found gsx.cfg file at d:\msfs!content\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er\gsx.cfg
Found gsx.cfg file at C:\Users\freem\AppData\Roaming\Virtuali/Airplanes\pmdg 777-300er\gsx.cfg
icaoType B77W overriding icao_type_designator B77W from aircraft.cfg
Aircraft group is ARC-E
GSX getAttachModelSeats from C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-pro/SimObjects/GroundVehicles/FSDT_Passengers_Seats/model.PMDG_777-300er/FSDT_Passengers_Seats.xml
Aircraft Ceiling is 2 m
GSX Pro version 3.3.8 is installed
GSX Pro latest version is 3.3.8
requestFacilityData EGLL
requestFacilityData DONE EGLL
Loading airport EGLL
Using airport customization from user Python egll-inibuilds-rwprofiles-0lliejs
Loading user customizations from C:\Users\freem\AppData\Roaming\Virtuali/GSX/MSFS\egll-iniBuilds-rwprofiles-0lliejs-lite.ini
jetwayHeightsDict = {'iniscene_egll_jetway': '5.3', 'egll_jetway_t5c_varient': '5.3'}
Loading user customizations from C:\Users\freem\AppData\Roaming\Virtuali/GSX/MSFS\egll-iniBuilds-rwprofiles-0lliejs.ini
jetwayHeightsDict = {'iniscene_egll_jetway': '5.3', 'egll_jetway_t5c_varient': '5.3'}
onEnteredAirport EGLL
emulateText_MSFS [GSX] You need to set Parking Brakes or Parking Brakes to request ground services RED 6
Jetway status REST, power = (True,2), air = (None,1)
Requested parking services to Terminal 5|Stand 555
aircraftEngaged
creating SimBrief object
emulateMenu_MSFS
https://www.simbrief.com/api/xml.fetcher.php?username=freeman983emulateMenu_MSFS CHOICE -3
channel.balance = -1
emulateMenu_MSFS
Exception staticGateObject destroyed or None <Couatl.SimObject object at 0x000002540E141D68> None
Icao airline was
Icao airline reset by Simbrief to BA, language
True EGLL FAOR EGLL
icao_airline BA
flight_number 0055
route MODM1J MODMI M185 MID L612 BOGNA UL612 VEULE DCT DEKOD UN857 DISAK DCT DIRMO DCT ETAMO DCT ADEKA DCT MOKDI DCT MEN DCT BADAM DCT FJR UM731 DIVKO UM154 JUSQO DCT FIRRA DCT SUXER DCT KAMER UM998 CSO UA605 DJA UB730 DIR UA607 FL UM731 RUDAS UQ25 ITROL UQ44 AVAGO AVAG1D
passengers (252/254)
airplane B77W
originICAO EGLL
Runway 09R
destinationICAO FAOR
est_time_enroute 645.166667
sched_time_enroute 642.000000
sched_out Sat Mar 22 11:20:00 2025
sched_off Sat Mar 22 11:33:00 2025
plan_ramp 95306
units kgs
OEW 165396
ZFW 194386
Max TOW 331529
pax_weight = 79.379000
Cargo 8987
emulateMenu_MSFS CHOICE -1
channel.balance = -1
emulateMenu_MSFS
emulateMenu_MSFS CHOICE 3
channel.balance = -1
PMDG_Handler.onBoardingRequested()
PMDG MENU
MacroStep 675
PMDG FS Actions
PMDG RSK 6
MacroStep 664
PMDG RSK 2
MacroStep 660
NEXT_PAGE
MacroStep 678
AssistanceServices.showMessage() Boarding requested WHITE
FSDT_GSX_NUMPASSENGERS is 252
Number of passengers provided by addon is 252
FSDT_GSX_NUMPASSENGERS is 252
Requested assistance services at Terminal 5|Stand 555
FSDT_GSX_SetGate 10 555 0
Assistance Auto mode set externally to False
PMDG_Handler.pop() SwitchID=675, code=1 70307 (>F:KeyEvent)
Jetway status REST, power = (True,2), air = (None,1)
Traceback (most recent call last):
File ".\GSX\assistanceServices\__init__.py", line 4079, in willMaterialize
File ".\common\criticalsection.py", line 23, in _synchronized
File ".\GSX\assistanceServices\baggageLoader.py", line 117, in materialize
File ".\common\criticalsection.py", line 23, in _synchronized
File ".\GSX\assistanceServices\cargoLoader.py", line 80, in materialize
AssertionError
{'Airport': 'EGLL', 'Requested assistance services at': 'Terminal 5|Stand 555', 'Requested parking services to': 'Terminal 5|Stand 555', 'User Pos': (51.4712285817532, -0.47731887064809764, 27.9106 m, 4.21733 m, 89.51661854002263,
0.007180283893707536, 0.007853982038795948, 0.00011723139006660226, 4.129735134887696, 1.0)}
I dont know what else to try guys
