ADDON uknown causing CUATL SCRIPTING engine to restart **SOLVED**

[LorPan]

Hi,

I'm facing the same issue since I've updated to vers. 3.3.8. I've tried a complete reinstall of GSX and also used the offline installer to update addons but nothing helps.

I've attached the Couatl error log. Any way to fix this issue ?

Thanks!

[davidcherrie]

I dont even have 3.3.8, running the live updater gives me 3.3.7 as of today the 21st march 25

If its not showing up, Umberto has probably pulled the update before more people download it.

[spades_tanw]

Hi all,

I'm also facing a similar issue. Here's the error log below:

couatl v5.0 (build 5596)
panic log started on Fri Mar 21 22:15:56 2025

problem raised by addon __init__.py
Traceback (most recent call last):
  File ".\GSX\assistanceServices\__init__.py", line 4079, in willMaterialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\baggageLoader.py", line 117, in materialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\cargoLoader.py", line 80, in materialize
AssertionError
{'Airport': 'WSSS', 'Requested assistance services at': 'Gate A 2A', 'User Pos': (1.3561250130397966, 103.98458889207602, 8.77699 m, 4.2158 m, 157.32539687522095, 0.0071185573756454385, 0.007853982038795948, 0.00034134748028790405, 4.129735134887696, 1.0)}

I have ran the live updater with and without my firewall on, I have done a complete reinstall with firewall off, I have checked on my other products and all of them run perfectly fine. Frankly not very pleased that I have been sitting for 5 hours here attempting to fix a product that I bought just 6 days ago and was working fine till the update appeared. Would appreciate any enlightenment on this, thank you.

Justin

[xyolopanas]

I need some help here from anyone that knows how to read couatl error logs.


couatl v5.0 (build 5596)
panic log started on Fri Mar 21 17:00:19 2025

problem raised by engine or unspecified addon
{}
[KIAH2] is active
Main Menu loaded
Slew mode False
Common onAppStart
createDefaultContainer
Current locale is Greek_Greece.1253
Initializing audio...
Available devices:
  OpenAL Soft on Speakers (Realtek USB Audio)
  OpenAL Soft on 1 - U34G2G4R3 (2- AMD High Definition Audio Device)
  OpenAL Soft on Realtek Digital Output (Realtek USB Audio)
  Generic Software on Speakers (Realtek USB Audio)
  Generic Software on 1 - U34G2G4R3 (2- AMD High Definition Audio Device)
  Generic Software on Realtek Digital Output (Realtek USB Audio)
Created OpenAL device: OpenAL Soft on Speakers (Realtek USB Audio)

Device info:
   Major version: 1
   Minor version: 1
   Frequency: 48000
   Refresh: 50
   Sync: 0
   Mono sources: 255
   Stereo sources: 1
   Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_device_clock ALC_SOFT_HRTF ALC_SOFT_loopback ALC_SOFT_loopback_bformat ALC_SOFT_output_limiter ALC_SOFT_output_mode ALC_SOFT_pause_device ALC_SOFT_reopen_device

Context info:
   Vendor: OpenAL Community
   Version: 1.1 ALSOFT 1.23.1
   Renderer: OpenAL Soft
   Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX-RAM AL_EXT_ALAW AL_EXT_BFORMAT AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_BFORMAT AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_EXT_SOURCE_RADIUS AL_EXT_STATIC_BUFFER AL_EXT_STEREO_ANGLES AL_LOKI_quadriphonic AL_SOFT_bformat_ex AL_SOFTX_bformat_hoa AL_SOFT_block_alignment AL_SOFT_buffer_length_query AL_SOFT_callback_buffer AL_SOFTX_convolution_reverb AL_SOFT_deferred_updates AL_SOFT_direct_channels AL_SOFT_direct_channels_remix AL_SOFT_effect_target AL_SOFT_events AL_SOFT_gain_clamp_ex AL_SOFTX_hold_on_disconnect AL_SOFT_loop_points AL_SOFTX_map_buffer AL_SOFT_MSADPCM AL_SOFT_source_latency AL_SOFT_source_length AL_SOFT_source_resampler AL_SOFT_source_spatialize AL_SOFT_source_start_delay AL_SOFT_UHJ AL_SOFT_UHJ_ex

Using EFX 1.0 extension, with 4 auxiliary send(s)
Using EAX reverb
Created OpenAL device: OpenAL Soft on Speakers (Realtek USB Audio)

Device info:
   Major version: 1
   Minor version: 1
   Frequency: 48000
   Refresh: 50
   Sync: 0
   Mono sources: 255
   Stereo sources: 1
   Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_device_clock ALC_SOFT_HRTF ALC_SOFT_loopback ALC_SOFT_loopback_bformat ALC_SOFT_output_limiter ALC_SOFT_output_mode ALC_SOFT_pause_device ALC_SOFT_reopen_device

Context info:
   Vendor: OpenAL Community
   Version: 1.1 ALSOFT 1.23.1
   Renderer: OpenAL Soft
   Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX-RAM AL_EXT_ALAW AL_EXT_BFORMAT AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_BFORMAT AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_EXT_SOURCE_RADIUS AL_EXT_STATIC_BUFFER AL_EXT_STEREO_ANGLES AL_LOKI_quadriphonic AL_SOFT_bformat_ex AL_SOFTX_bformat_hoa AL_SOFT_block_alignment AL_SOFT_buffer_length_query AL_SOFT_callback_buffer AL_SOFTX_convolution_reverb AL_SOFT_deferred_updates AL_SOFT_direct_channels AL_SOFT_direct_channels_remix AL_SOFT_effect_target AL_SOFT_events AL_SOFT_gain_clamp_ex AL_SOFTX_hold_on_disconnect AL_SOFT_loop_points AL_SOFTX_map_buffer AL_SOFT_MSADPCM AL_SOFT_source_latency AL_SOFT_source_length AL_SOFT_source_resampler AL_SOFT_source_spatialize AL_SOFT_source_start_delay AL_SOFT_UHJ AL_SOFT_UHJ_ex

Using EFX 1.0 extension, with 4 auxiliary send(s)
Using EAX reverb
Created OpenAL device: OpenAL Soft on Speakers (Realtek USB Audio)

Device info:
   Major version: 1
   Minor version: 1
   Frequency: 48000
   Refresh: 50
   Sync: 0
   Mono sources: 255
   Stereo sources: 1
   Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_device_clock ALC_SOFT_HRTF ALC_SOFT_loopback ALC_SOFT_loopback_bformat ALC_SOFT_output_limiter ALC_SOFT_output_mode ALC_SOFT_pause_device ALC_SOFT_reopen_device

Context info:
   Vendor: OpenAL Community
   Version: 1.1 ALSOFT 1.23.1
   Renderer: OpenAL Soft
   Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX-RAM AL_EXT_ALAW AL_EXT_BFORMAT AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_BFORMAT AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_EXT_SOURCE_RADIUS AL_EXT_STATIC_BUFFER AL_EXT_STEREO_ANGLES AL_LOKI_quadriphonic AL_SOFT_bformat_ex AL_SOFTX_bformat_hoa AL_SOFT_block_alignment AL_SOFT_buffer_length_query AL_SOFT_callback_buffer AL_SOFTX_convolution_reverb AL_SOFT_deferred_updates AL_SOFT_direct_channels AL_SOFT_direct_channels_remix AL_SOFT_effect_target AL_SOFT_events AL_SOFT_gain_clamp_ex AL_SOFTX_hold_on_disconnect AL_SOFT_loop_points AL_SOFTX_map_buffer AL_SOFT_MSADPCM AL_SOFT_source_latency AL_SOFT_source_length AL_SOFT_source_resampler AL_SOFT_source_spatialize AL_SOFT_source_start_delay AL_SOFT_UHJ AL_SOFT_UHJ_ex

Using EFX 1.0 extension, with 4 auxiliary send(s)
Using EAX reverb
resetVars() with Simconnect
Simulator version (from MAIN.DLL) is 11.0.282174.999
isPBRAvailable returned  False
isRTTAvailable returned  False
GetSimObjectsFolder() returned  C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-pro/SimObjects
GetAdditionalSimObjectsFolder() returned  C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-world-of-jetways/SimObjects
GetAdditionalSimObjectsFolderV5() returned 
gateDistanceThreshold = 25 m
[KIAH2] started
Start searching for add-on Packages
Packages that contain manifest.json with gsx-pro in dependencies:
Creating model cache...
Model cache loaded
Preload operators thumbnails...
Preload operators thumbnails DONE
GSX SimStart
GSX SimStop
GSX SimStart
GSX SimStop
GSX SimStart
GSX SimStop
resetVars() with Simconnect
USER airplane title reported by Simconnect is Airbus A350-1000 Cathay Pacific (B-LXF)
Loading aircraft.cfg from c:\users\panagiotis\appdata\roaming\microsoft flight simulator\packages\community\inibuilds-aircraft-a350\simobjects\airplanes\inibuilds-aircraft-a350-1000
Loading engines.cfg from c:\users\panagiotis\appdata\roaming\microsoft flight simulator\packages\community\inibuilds-aircraft-a350\simobjects\airplanes\inibuilds-aircraft-a350-1000
Loading flight_model.cfg from c:\users\panagiotis\appdata\roaming\microsoft flight simulator\packages\community\inibuilds-aircraft-a350\simobjects\airplanes\inibuilds-aircraft-a350-1000
Loading gameplay.cfg from c:\users\panagiotis\appdata\roaming\microsoft flight simulator\packages\community\inibuilds-aircraft-a350\simobjects\airplanes\inibuilds-aircraft-a350-1000
Loading systems.cfg from c:\users\panagiotis\appdata\roaming\microsoft flight simulator\packages\community\inibuilds-aircraft-a350\simobjects\airplanes\inibuilds-aircraft-a350-1000
this airplane has 13 exits
GSX SimStart
Model: "A350-1000" (length: 9)
Title: "Airbus A350-1000 Cathay Pacific (B-LXF)" (length: 39)
Airplane major/minor version: 350 1000
ATC_ID_SIM read from Simconnect is "CATHAY"
Searching airplane
Searching airplane INIBUILDS-AIRCRAFT-A350-1000
aircraftDb.py provides aircraft data with priority 2  baseName =  INIBUILDS-AIRCRAFT-A350-1000
Using aircraft data from aircraftDb.py
fltsim.0
inibuilds house a350-1000
Airplane Title =  airbus a350-1000 cathay pacific (b-lxf)
fltsim.1
white livery a350-1000
Airplane Title =  airbus a350-1000 cathay pacific (b-lxf)
Airframe-specific GSX-CATHAY.CFG not found in c:\users\panagiotis\appdata\roaming\microsoft flight simulator\packages\community\inibuilds-aircraft-a350\simobjects\airplanes\inibuilds-aircraft-a350-1000
Airframe-specific GSX-CATHAY.CFG not found in C:\Users\Panagiotis\AppData\Roaming\Virtuali/Airplanes\inibuilds-aircraft-a350-1000
Found gsx.cfg file at c:\users\panagiotis\appdata\roaming\microsoft flight simulator\packages\community\inibuilds-aircraft-a350\simobjects\airplanes\inibuilds-aircraft-a350-1000\gsx.cfg
icaoType A35K overriding icao_type_designator A35K from aircraft.cfg
Aircraft group is ARC-E
No valid FSDT_Passengers_Seats.xml for airline None
Aircraft Ceiling is 2.2 m
GSX Pro version 3.3.8 is installed
GSX Pro latest version is 3.3.8
requestFacilityData VHHH
requestFacilityData DONE VHHH
Loading airport VHHH
Using airport customization from user Python vhhh-lc1d9i
Loading user customizations from C:\Users\Panagiotis\AppData\Roaming\Virtuali/GSX/MSFS\VHHH-lc1d9i.ini
jetwayHeightsDict =  {'wf_vhhh_jetway_t1_g': '6.35', 'wf_vhhh_jetway_t1_l': '4.95', 'wf_vhhh_jetway_mid': '6.48', 'wf_vhhh_jetway_t1_l_r': '4.95', 'wf_vhhh_jetway_nor': '3.15'}
onEnteredAirport VHHH
Jetway status REST, power = (True,2), air = (None,1)
aircraftEngaged
creating SimBrief object
emulateMenu_MSFS
emulateText_MSFS [GSX] This parking is too small for your aircraft. YELLOW 6
https://www.simbrief.com/api/xml.fetcher.php?username=RegionalPilot732
emulateMenu_MSFS CHOICE -3
channel.balance =  -1
emulateMenu_MSFS
Icao airline was None
Icao airline reset by Simbrief to CAA, language
True VHHH EGLL VHHH
icao_airline CAA
flight_number 213
route BEKO3A BEKOL A461 SHL W22 TEPID W24 OSNOV G586 QP B330 ELKAL W179 OMBON B330 GOBIN W66 NUKTI B215 FKG A368 SARIN N161 LEYLA N644 TETRO DCT SARPI UG67 TBN UM11 CRM UL746 ODERO DCT OPT DCT DEGET DCT BEGLA DCT DEXIT DCT INBED DCT BOMBI DCT ADKUV DCT LENDO DCT SOGRI DCT DENUT L608 LOGAN LOGA2H
passengers (335/369)
airplane A35K
originICAO VHHH
Runway 07R
destinationICAO EGLL
est_time_enroute 852.666667
sched_time_enroute 697.000000
sched_out Fri Mar 21 15:05:00 2025
sched_off Fri Mar 21 15:25:00 2025
plan_ramp 104743
units kgs
OEW 158108
ZFW 192849
Max TOW 308000
pax_weight = 79.379000
Cargo 8149
emulateText_MSFS [GSX] This parking is too small for your aircraft. YELLOW 6
emulateMenu_MSFS CHOICE -3
channel.balance =  -1
emulateMenu_MSFS
emulateText_MSFS [GSX] This parking is too small for your aircraft. YELLOW 6
emulateMenu_MSFS CHOICE 5
channel.balance =  -1
Requested assistance services at T1 South (S)|Gate S41R
FSDT_GSX_SetGate 30 41 0
Jetway status REST, power = (True,2), air = (None,1)
emulateMenu_MSFS
emulateMenu_MSFS CHOICE 1
channel.balance =  -1
Traceback (most recent call last):
  File ".\GSX\assistanceServices\__init__.py", line 4079, in willMaterialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\baggageLoader.py", line 117, in materialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\cargoLoader.py", line 80, in materialize
AssertionError
{'Airport': 'VHHH', 'Requested assistance services at': 'T1 South (S)|Gate S41R', 'User Pos': (22.311758309891363, 113.92789034436912, 13.0931 m, 4.61052 m, 295.68968275653066, 0.00046395185249329063, -0.0, -3.7910516249155954e-05, 4.8768, 1.0)}

[xyolopanas]

The addon <unknown> is causing the Couatl Scripting Engine to restart.  error

[B777ER]

Since latest update which I installed today, GSX is crashing anytime you make a selection in the GSX menu. Discord blowing up with numerous people reporting the same. GSX is currently inop.

[Blaster254]

This is what I'm getting. I wish there was a way to roll back. GSX is not usable

[paulanders]

This seems to be affecting IniBuilds A350, PMDG 777, Headwind A339 and FBW A380. But Fenix A320 etc and PMDG 737 appear to not have the same problem. So perhaps a wide body issue??

[SanMyRhino]

Hello everyone, I have tried to reinstall GSX PRO many times, including reinstalling the FSDT live updater before posting this,,
         but the same caution pop out eveytimes i pressed any options on GSX Menu. I really need for help .
         here are the log files: thx for your help

[xyolopanas]

This seems to be affecting IniBuilds A350, PMDG 777, Headwind A339 and FBW A380. But Fenix A320 etc and PMDG 737 appear to not have the same problem. So perhaps a wide body issue??

Apparently its from the latest GSX update. Hope FSDT fixes this soon.

[Blaster254]

It is 100% the latest update

[Ru_HD]

Hello guys,

I have the same problem in MSFS2020. GSX crashed as soon as I selected the ground handler. I've tried to update with the offline installer and let the installer check the files but nothing worked. As of now, I can't use GSX with the latest update 3.3.8.

This is the error log:
couatl v5.0 (build 5596)
panic log started on Fri Mar 21 21:56:11 2025

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\GSX\assistanceServices\__init__.py", line 4079, in willMaterialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\baggageLoader.py", line 117, in materialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\cargoLoader.py", line 80, in materialize
AssertionError
{'Airport': 'YSSY', 'Requested assistance services at': 'T1 International|Bay 59 ', 'Requested parking services to': 'T1 International|Bay 59 ', 'User Pos': (-33.94036473599677, 151.16544025857633, 11.0178 m, 4.60247 m, 345.0009210612839, 0.0014652326782597022, -0.0, 0.00024229191568486848, 4.8768, 1.0)}

[bwbriscoe]

Everytime I ask the jetways to dock with the aircraft I get a crash and this error log:


couatl v5.0 (build 5596)
panic log started on Fri Mar 21 21:51:15 2025

problem raised by engine or unspecified addon
{}
[KIAH2] is active
Live Update failed, HTTP header has no ETag
Main Menu loaded
Slew mode False
Common onAppStart
createDefaultContainer
Current locale is English_United Kingdom.1252
Initializing audio...
Available devices:
  OpenAL Soft on Speakers (Realtek(R) Audio)
  OpenAL Soft on U32J59x (NVIDIA High Definition Audio)
  OpenAL Soft on Realtek Digital Output (Realtek(R) Audio)
Created OpenAL device: OpenAL Soft on Speakers (Realtek(R) Audio)

Device info:
   Major version: 1
   Minor version: 1
   Frequency: 48000
   Refresh: 50
   Sync: 0
   Mono sources: 255
   Stereo sources: 1
   Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_device_clock ALC_SOFT_HRTF ALC_SOFT_loopback ALC_SOFT_loopback_bformat ALC_SOFT_output_limiter ALC_SOFT_output_mode ALC_SOFT_pause_device ALC_SOFT_reopen_device

Context info:
   Vendor: OpenAL Community
   Version: 1.1 ALSOFT 1.23.1
   Renderer: OpenAL Soft
   Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX-RAM AL_EXT_ALAW AL_EXT_BFORMAT AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_BFORMAT AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_EXT_SOURCE_RADIUS AL_EXT_STATIC_BUFFER AL_EXT_STEREO_ANGLES AL_LOKI_quadriphonic AL_SOFT_bformat_ex AL_SOFTX_bformat_hoa AL_SOFT_block_alignment AL_SOFT_buffer_length_query AL_SOFT_callback_buffer AL_SOFTX_convolution_reverb AL_SOFT_deferred_updates AL_SOFT_direct_channels AL_SOFT_direct_channels_remix AL_SOFT_effect_target AL_SOFT_events AL_SOFT_gain_clamp_ex AL_SOFTX_hold_on_disconnect AL_SOFT_loop_points AL_SOFTX_map_buffer AL_SOFT_MSADPCM AL_SOFT_source_latency AL_SOFT_source_length AL_SOFT_source_resampler AL_SOFT_source_spatialize AL_SOFT_source_start_delay AL_SOFT_UHJ AL_SOFT_UHJ_ex

Using EFX 1.0 extension, with 4 auxiliary send(s)
Using EAX reverb
Created OpenAL device: OpenAL Soft on Speakers (Realtek(R) Audio)

Device info:
   Major version: 1
   Minor version: 1
   Frequency: 48000
   Refresh: 50
   Sync: 0
   Mono sources: 255
   Stereo sources: 1
   Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_device_clock ALC_SOFT_HRTF ALC_SOFT_loopback ALC_SOFT_loopback_bformat ALC_SOFT_output_limiter ALC_SOFT_output_mode ALC_SOFT_pause_device ALC_SOFT_reopen_device

Context info:
   Vendor: OpenAL Community
   Version: 1.1 ALSOFT 1.23.1
   Renderer: OpenAL Soft
   Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX-RAM AL_EXT_ALAW AL_EXT_BFORMAT AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_BFORMAT AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_EXT_SOURCE_RADIUS AL_EXT_STATIC_BUFFER AL_EXT_STEREO_ANGLES AL_LOKI_quadriphonic AL_SOFT_bformat_ex AL_SOFTX_bformat_hoa AL_SOFT_block_alignment AL_SOFT_buffer_length_query AL_SOFT_callback_buffer AL_SOFTX_convolution_reverb AL_SOFT_deferred_updates AL_SOFT_direct_channels AL_SOFT_direct_channels_remix AL_SOFT_effect_target AL_SOFT_events AL_SOFT_gain_clamp_ex AL_SOFTX_hold_on_disconnect AL_SOFT_loop_points AL_SOFTX_map_buffer AL_SOFT_MSADPCM AL_SOFT_source_latency AL_SOFT_source_length AL_SOFT_source_resampler AL_SOFT_source_spatialize AL_SOFT_source_start_delay AL_SOFT_UHJ AL_SOFT_UHJ_ex

Using EFX 1.0 extension, with 4 auxiliary send(s)
Using EAX reverb
Created OpenAL device: OpenAL Soft on Speakers (Realtek(R) Audio)

Device info:
   Major version: 1
   Minor version: 1
   Frequency: 48000
   Refresh: 50
   Sync: 0
   Mono sources: 255
   Stereo sources: 1
   Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_DEDICATED ALC_EXT_disconnect ALC_EXT_EFX ALC_EXT_thread_local_context ALC_SOFT_device_clock ALC_SOFT_HRTF ALC_SOFT_loopback ALC_SOFT_loopback_bformat ALC_SOFT_output_limiter ALC_SOFT_output_mode ALC_SOFT_pause_device ALC_SOFT_reopen_device

Context info:
   Vendor: OpenAL Community
   Version: 1.1 ALSOFT 1.23.1
   Renderer: OpenAL Soft
   Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX-RAM AL_EXT_ALAW AL_EXT_BFORMAT AL_EXT_DOUBLE AL_EXT_EXPONENT_DISTANCE AL_EXT_FLOAT32 AL_EXT_IMA4 AL_EXT_LINEAR_DISTANCE AL_EXT_MCFORMATS AL_EXT_MULAW AL_EXT_MULAW_BFORMAT AL_EXT_MULAW_MCFORMATS AL_EXT_OFFSET AL_EXT_source_distance_model AL_EXT_SOURCE_RADIUS AL_EXT_STATIC_BUFFER AL_EXT_STEREO_ANGLES AL_LOKI_quadriphonic AL_SOFT_bformat_ex AL_SOFTX_bformat_hoa AL_SOFT_block_alignment AL_SOFT_buffer_length_query AL_SOFT_callback_buffer AL_SOFTX_convolution_reverb AL_SOFT_deferred_updates AL_SOFT_direct_channels AL_SOFT_direct_channels_remix AL_SOFT_effect_target AL_SOFT_events AL_SOFT_gain_clamp_ex AL_SOFTX_hold_on_disconnect AL_SOFT_loop_points AL_SOFTX_map_buffer AL_SOFT_MSADPCM AL_SOFT_source_latency AL_SOFT_source_length AL_SOFT_source_resampler AL_SOFT_source_spatialize AL_SOFT_source_start_delay AL_SOFT_UHJ AL_SOFT_UHJ_ex

Using EFX 1.0 extension, with 4 auxiliary send(s)
Using EAX reverb
resetVars() with Simconnect
Simulator version (from MAIN.DLL) is 11.0.282174.999
isPBRAvailable returned  False
isRTTAvailable returned  False
GetSimObjectsFolder() returned  C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-pro/SimObjects
GetAdditionalSimObjectsFolder() returned  C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-world-of-jetways/SimObjects
GetAdditionalSimObjectsFolderV5() returned 
gateDistanceThreshold = 25 m
[KIAH2] started
Start searching for add-on Packages
Packages that contain manifest.json with gsx-pro in dependencies:
Creating model cache...
File 'C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-pro/SimObjects\GroundVehicles\FSDT_Passengers_Seated\sim.cfg' ignored, can't read max_speed_mph
File 'C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-world-of-jetways/SimObjects\Landmarks\FSDT_WorldOfJetways\sim.cfg' ignored, can't read max_speed_mph
Model cache created
Preload operators thumbnails...
Preload operators thumbnails DONE
GSX SimStart
GSX SimStop
GSX SimStart
GSX SimStop
GSX SimStart
GSX SimStop
resetVars() with Simconnect
USER airplane title reported by Simconnect is PMDG 777-300ER British Airways (G-STBA | 2024) AL
Loading aircraft.cfg from c:\users\mesh\appdata\local\packages\microsoft.flightsimulator_8wekyb3d8bbwe\localcache\packages\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
Loading aircraft.cfg from variation C:\Users\mesh\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Community\pmdg-aircraft-77w-liveries\SimObjects\Airplanes\PMDG 777-300ER British Airways (G-STBA - 2024) AL
Loading engines.cfg from c:\users\mesh\appdata\local\packages\microsoft.flightsimulator_8wekyb3d8bbwe\localcache\packages\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
Loading flight_model.cfg from c:\users\mesh\appdata\local\packages\microsoft.flightsimulator_8wekyb3d8bbwe\localcache\packages\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
Loading gameplay.cfg from c:\users\mesh\appdata\local\packages\microsoft.flightsimulator_8wekyb3d8bbwe\localcache\packages\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
Loading systems.cfg from c:\users\mesh\appdata\local\packages\microsoft.flightsimulator_8wekyb3d8bbwe\localcache\packages\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
ATC_ID read from aircraft.cfg is G-STBA
this airplane has 18 exits
GSX SimStart
Model: "ATCCOM.AC_MODEL B77W.0.text" (length: 27)
Title: "PMDG 777-300ER British Airways (G-STBA | 2024) AL" (length: 49)
Airplane major/minor version: 777 300
ATC_ID_SIM read from Simconnect is "G-STBA"
Searching airplane
Searching airplane PMDG 777-300ER
aircraftDb.py provides aircraft data with priority 2  baseName =  PMDG 777-300ER
Using aircraft data from aircraftDb.py
Number of seats 390
Base model 300ER
ICAO Airline is
Airline Language is
Airframe-specific GSX-G-STBA.CFG not found in c:\users\mesh\appdata\local\packages\microsoft.flightsimulator_8wekyb3d8bbwe\localcache\packages\community\pmdg-aircraft-77w\simobjects\airplanes\pmdg 777-300er
Airframe-specific GSX-G-STBA.CFG not found in C:\Users\mesh\AppData\Roaming\Virtuali/Airplanes\pmdg 777-300er
Found gsx.cfg file at C:\Users\mesh\AppData\Roaming\Virtuali/Airplanes\pmdg 777-300er\gsx.cfg
icaoType B77W overriding icao_type_designator B77W from aircraft.cfg
Aircraft group is ARC-E
GSX getAttachModelSeats from C:\Program Files (x86)\Addon Manager/MSFS/fsdreamteam-gsx-pro/SimObjects/GroundVehicles/FSDT_Passengers_Seats/model.PMDG_777-300er/FSDT_Passengers_Seats.xml
Aircraft Ceiling is 2 m
GSX Pro version 3.3.8 is installed
GSX Pro latest version is 3.3.8
requestFacilityData EGLL
requestFacilityData DONE EGLL
Loading airport EGLL
Using airport customization from user Python egll-inibuilds-rwprofiles-0lliejs
Loading user customizations from C:\Users\mesh\AppData\Roaming\Virtuali/GSX/MSFS\egll-iniBuilds-rwprofiles-0lliejs.ini
jetwayHeightsDict =  {'iniscene_egll_jetway': '5.3', 'egll_jetway_t5c_varient': '5.3'}
onEnteredAirport EGLL
Jetway status REST, power = (True,2), air = (None,1)
Requested parking services to Terminal 5|Stand 538
aircraftEngaged
creating SimBrief object
emulateMenu_MSFS
https://www.simbrief.com/api/xml.fetcher.php?username=bwbriscoe
emulateMenu_MSFS CHOICE -3
channel.balance =  -1
emulateMenu_MSFS
Exception staticGateObject destroyed or None <Couatl.SimObject object at 0x000002D678061EF8> None
Icao airline was
Icao airline reset by Simbrief to BAW, language ('en-gb', 'euro')
True EGLL FACT EGLL
icao_airline BAW
flight_number 59
route MODM1J MODMI DCT MID L151 SITET UN859 SOPIL DCT BALAN DCT EVPOK DCT NARAK DCT GAI DCT LOMRA DCT ROCAN DCT PUMAL N859 MJV DCT ASMOT DCT OLMIR DCT SADAF UA29 BAY UM608 ROFER UG859 BAKAB UA603 ENOXO DCT PAMPA UR983 KINBU DCT 03S005E 05S006E 10S008E DCT ETLOV DCT ODOTU DCT IXEPA UN190 XALVI UN188 ABV UQ62 ASPIK ASPI1A
passengers (192/370)
airplane B77W
originICAO EGLL
Runway 09R
destinationICAO FACT
est_time_enroute 694.933333
sched_time_enroute 660.000000
sched_out Fri Mar 21 22:25:00 2025
sched_off Fri Mar 21 22:45:00 2025
plan_ramp 114803
units kgs
OEW 168591
ZFW 192492
Max TOW 344438
pax_weight = 86.183000
Cargo 7354
emulateMenu_MSFS CHOICE 5
channel.balance =  -1
Requested assistance services at Terminal 5|Stand 538
FSDT_GSX_SetGate 10 538 0
Assistance Auto mode set externally to False
Jetway status REST, power = (True,2), air = (None,1)
Traceback (most recent call last):
  File ".\GSX\assistanceServices\__init__.py", line 4079, in willMaterialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\baggageLoader.py", line 117, in materialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\cargoLoader.py", line 80, in materialize
AssertionError
{'Airport': 'EGLL', 'Requested assistance services at': 'Terminal 5|Stand 538', 'Requested parking services to': 'Terminal 5|Stand 538', 'User Pos': (51.4691487804952, -0.48240565128971624, 27.9065 m, 4.21767 m, 89.55928185271759, 0.007225548587880517, 0.007853982038795948, 0.00019291834106540577, 4.129735134887696, 1.0)}

[Mr. E.]

I have exactly the same problem, and tried to fix it by installing GSX another time, and running the offline installer. Nothing could fix the trouble...

[mertayd1n]

I have the same issue after updating to 3.3.8 I wish I hadn't updated! Please fix this

couatl v5.0 (build 5615)
panic log started on Sat Mar 22 02:54:15 2025

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\GSX\assistanceServices\__init__.py", line 4079, in willMaterialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\baggageLoader.py", line 117, in materialize
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\assistanceServices\cargoLoader.py", line 80, in materialize
AssertionError
{'Airport': 'LTFM', 'Requested parking services to': 'Gate B 1', 'User Pos': (41.262438384931194, 28.736308680406296, 103.915 m, 4.8768 m, 71.18047332763669, 0.0006155070469556417, -0.0, -3.285699623383514e-05, 4.8768, 0.0)}