Author Topic: No Fenix Passengers Loading - Tried MANY fixes  (Read 339 times)

Soupflakes

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No Fenix Passengers Loading - Tried MANY fixes
« on: March 18, 2025, 06:47:38 pm »
Ok here goes, I CANNOT for the life of me figure out what's going on.  I have read all of your workarounds and nothing works.  Here's what's happening.  MSFS 2020 Fenix a320

Load in, turn on GSX, it connects to simbrief.  Use the "Load Fuel and Board GSX" button on the EFB.  Everything goes flawlessly, the fuel comes in, fuels the plane, catering comes out, baggage loads, boarding stairs move to plane, etc.  But when it calls for boarding, nothing happens.  The flight attendants are standing there, and you can hear the boarding sounds, but no one comes in the plane.  It also shows zero passengers boarded on the EFB and just gets hung up there. Here is what I tried.

 - Full GSX reinstall (Did not work)
 - Used the FSDT Live installer twice,  it redownloaded files indicating it is not the correct cloudshare node.
 - Installed the offline installer - Tried the sim, same issue.
 - Installed the offline installer, then ran the Live Updater, it proceeded to redownload all of the same files again (Verified it wasn't the ones that are supposed to be downloaded every time)

I have spent about 5 hours and numerous restarts to get it to work, I cannot get people to load for some reason.

virtuali

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Re: No Fenix Passengers Loading - Tried MANY fixes
« Reply #1 on: March 18, 2025, 10:25:10 pm »
Most likely issue is, you have exceeded the maximum number of Simobjects in the sim, so no objects are created (that's why you hear sounds but don't see the objects).

The place in the manual which explains in detail why this can happen it's the paragraph named Missing objects at Page 96 of the manual, which explains what you can do to reduce GSX own contribution to the max simobject limit but, since the limit is reached by a combination of all the running add-ons, it might not be enough, so you should act on other add-ons as well.

trisho0

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Re: No Fenix Passengers Loading - Tried MANY fixes
« Reply #2 on: March 19, 2025, 12:27:30 am »
..........you have exceeded the maximum number of Simobjects in the sim.
Do you mean the number of airports exceded?

Patricio Valdes

Soupflakes

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Re: No Fenix Passengers Loading - Tried MANY fixes
« Reply #3 on: March 19, 2025, 01:08:40 am »
Most likely issue is, you have exceeded the maximum number of Simobjects in the sim, so no objects are created (that's why you hear sounds but don't see the objects).

The place in the manual which explains in detail why this can happen it's the paragraph named Missing objects at Page 96 of the manual, which explains what you can do to reduce GSX own contribution to the max simobject limit but, since the limit is reached by a combination of all the running add-ons, it might not be enough, so you should act on other add-ons as well.

I will check for sure on that one. Its a tiny airport, KPVU, only 4 gates, but i will check.

Could a faulty gsx file cause the issue as well?  I have a gsx profile for kpvu, and if i load at the one gate that has a jetway, passengers seem to load (the airport only has one gate with a jetway, and to save money allegiant doesnt use that unless its bad weather)

Im wondering if theres a GSX issue with the file i pulled from flightsim.to.

Soupflakes

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Re: No Fenix Passengers Loading - Tried MANY fixes
« Reply #4 on: March 19, 2025, 01:09:30 am »
Also i appreciate the extremely fast response!  Thats quite impressive you are able to adress forum ussues that quickly.

virtuali

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Re: No Fenix Passengers Loading - Tried MANY fixes
« Reply #5 on: March 19, 2025, 02:19:17 pm »
..........you have exceeded the maximum number of Simobjects in the sim.Do you mean the number of airports exceded?

No, the number of Simobjects displayed at any single time, combining all add-ons that are creating such objects, so it's airport + AI traffic + Ground services, everything. Please read the the paragraph named "Missing objects" at Page 96 of the manual, it explains in detail what it is, what can cause it and what you can do to reduce the risk of running into it.