Can't install(intaller will automatic stop the download)

[Ben Lee]

Hello!Guys I am a player from Taiwan,after buying GSX PRO(2025/2/2),i stard to download it ,now i face a problem!

when i push the "install"buttom,but when it comes to install the file called "fsdreamteam-gsx-pro-v3.3.3.zip.9",after install this file ,the install was completely stop ,and the download bar disappear which means ,installer stop download .and i need to install it again !

There's someting that i alreading try but stall not working.
-using VPN(i use Surfshark,and swich the server to US sattle)
-allowing all the file with comes from GSX passing the windows fire wall
-checking the ADDON folder and the onestore folder(same as cummunity folder )on the same disk
-reinstall the FSDT installer

My MFS2020 is CD verion btw,and i have no i idea whats happening :'( :'( , i serch all the solution on internet and this still not working to me........   thanks guys for help!

[virtuali]

It's best to log the installation. You can log the installer in two ways:

- By opening a command prompt, going to the Addon Manager folder, and type:

COUATL_UPDATER2.EXE /INSTALLMODE /LOG

- By adding the /LOG parameter to its shortcut on the Desktop. You should already have /SILENT and /INSTALLMODE there, so just add /LOG

Run it as before, and at the end you'll have a log.txt file in the same folder. It will be large so, please, ZIP it and Attach it to a post.

[Ben Lee]

i can't understand what is the meaning of "open Command Prompt and go to Addon Manager",is that mean i need to type the adress  of addon manager on the Command Prompt ?

[virtuali]

i can't understand what is the meaning of "open Command Prompt and go to Addon Manager",is that mean i need to type the adress  of addon manager on the Command Prompt ?

Assuming you installed in the default folder, this means:

- Opening a command prompt, by typing C M D in the Windows search area, and Enter

- when the prompt opens, type this and press Enter:

CD "C:\Program Files (x86)\Addon Manager"

This assumes you have installed into the default folder, if your folder is different, you should change this line to your current location, the one you changed from the default, assuming you changed it. DO NOT OMIT double quotes around the name!!!

- if you did it correctly, the prompt should now show you are inside the Addon manager folder, like this:

C:\Program Files (x86)\Addon Manager>

Now type the command to start the installer in log mode, followed by Enter:

COUATL_UPDATER2.EXE /INSTALLMODE /LOG

If you did it correctly, the installer will start, do the same thing that didn't work, and at the end you'll have a LOG.TXT file in the same folder. It will be large so, please, ZIP it and Attach it to a post.

[Ben Lee]

This makes me 100% clear understand THX.

[Ben Lee]

i have did the things you told me , but still noting happen,it automaticopen the installer,than i install again ,but i can't see the folder LOG.TXT,it is that i did something wrong?

[virtuali]

It's not a folder, it's a file and yes, if you don't see it created in the same folder as the installer, it means you did something wrong.

[Ben Lee]

Hello! Now i can install GSX pretty will!Thnak you so so much!!!!

here someing i try to install GSX(just let other guy who has the same problem!
-reinstall the installer
-delete all profile about GSX and FSDT(incloud "addon folder and "virtualli")
-use VPN(i use Surshark,swich the server to US Ashburn whish is the north of America)
this help me solve the problem:>