Airport Services Missing

[mjchernis]

This a GSX issue?  A FS2024 issue?  Or, a problem with my config?  I had disabled all the airport services -- moved them all to the right-- then enabled  about 100 airports I use--moved 100 back to the left.  Applied and exited.  Went back in a few days later to enable another and both columns for services are blank.  Ideas?

[mjchernis]

Was half hoping the next update would fix / refresh this somehow.  Just downloaded 3.3.2 and no luck.

[virtuali]

Airports services only relates to the vehicles wandering around the airport and servicing AI, they have no impact on normal GSX operation, on your airplane. We'll work on restoring them in MSFS 2024, as soon the sim will be fixed so it won't freeze on loading if they are enabled.

[mjchernis]

Sounds good and makes sense.  Welcome back!  Hope you enjoyed some downtime!

[lpujol2]

I have the latest update of GSX Pro, 3.3.4 and the problem persists.

[johannesheinz]

I have the same problem. Since Update 3.3.5. I found , that both sides of "airport services" in the config menu are completely empty.
Does this mean that they are not working in MSFS2020 anymore or at least are not more configured according to the airport in use (operators e.g.)?

[virtuali]

As the installer clearly explains, if you have BOTH MSFS 2024 and 2020, Jetways replacement files for default airports and Airport Services will be disabled, this is normal until the freeze at start problem in MSFS 2024 will be solved, which is not something we can control. We might be able to work on it after MS will add the promised ability to download packages locally instead of streaming them.

When you saw the message about disabling the services (because you have both 2020 and 2024), the installer said if you accepted to disable the services, they would be disabled in both simulators, so you won't think they disappeared from MSFS 2020 because of some kind of problem, it's the intended behavior. Also, even if you were given a choice, it wasn't really a choice, the message was there mainly for informative reasons, but if you have both 2024 and 2020 and you want to use 2024, the only sensible choice would be to accept disabling the services.

Instead, if you only had 2024 installed, they will be disabled automatically, with no message and no choice, since the message made sense only in case you also have 2020, to alert they would be disabled in both, since the installation is shared.

If the problem in 2024 will turn out not fixable in a reasonable time, we might move the Jetway replacement files and the Airport Services files in a separate package that won't be installed in 2024, so you can keep using them in 2020.

[Wise87]

If I read this correctly does this mean I won't see baggage being unloaded or fuel trucks? I'm not seeing them now except for the push back tug.

[virtuali]

If I read this correctly does this mean I won't see baggage being unloaded or fuel trucks

No, of course it doesn't mean that. I suggest reading the manual, to understand what Airport Services are, they are presented fairly early in the manual, at Page 8 but if you want the short version of it, the lack of Airport Service won't affect in ANY way GSX own ground services.

The ONLY thing that will change without Airport Services installed, is the operator selection for DEFAULT Ground Vehicles (those that wander around the airport or service AI planes) will be less granular, since the operator will be selected "by region" (there are 26 regions in the sim, the manual has a map of course), instead than "by airport". So no, you won't miss anything, except for a less granular operator choice for vehicles NOT servicing your airplane through the GSX menu.

This was also repeated in the manual, at Page 97, which suggest to disable all Airport Services to speed up loading, precisely because their lack doesn't affect GSX operations in any way.

I'm not seeing them now except for the push back tug

Every vehicle works just fine so, please open a new thread, with a proper title, making an accurate report including *every* possible detail (airplane, airport, gate, GSX profile, everything), so we can understand what is causing this on your situation.

It might be something as trivial has having surpassed the maximum Simobjects limits, which is global and shared by all add-ons, which is easier to exceed at large airports with lots of AI traffic, and there's just nothing we can do about it. Or, more precisely, by reading the manual at Page 96, the paragraph named "Missing Objects" offers some suggestions how to reduce GSX own contribution to the overall Simobject limit which, again, is a combination of all installed add-ons.