Rear Stairs are disabled and prevents seeing passenger deboarding

[BazAir]

Since recent update when I land at every airport that has a jetway I get a voice telling me "rear Stairs are disabled and prevents seeing passenger deboarding." The counter commences deboarding. I can still see passengers seated but I see no one get off their seats and move. The flight fully deboards but passengers don't move. Any assistance to rectify this would be appreciated.

Thanks.

[virtuali]

Please provide full reproduction steps, the airplane, the airport, the GSX profile in use, the gate, everything.