Author Topic: PMDG 777 - Seated passengers breaking model  (Read 1849 times)

lukehall

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PMDG 777 - Seated passengers breaking model
« on: October 28, 2024, 12:25:48 am »
Hi,

I have just updated GSX Pro to 3.2.3 And ticking the Seated Passengers box in the FSDT Installer now breaks liveries.
If I install a livery via the PMDG OC, then go to the FSDT installer and un-check, then re-check the Seated passengers box, the aircraft doesn't load properly (has the external model missing and the cockpit not loading properly). The house livery appears to be unaffected.

If I then exit MSFS, remove the liveries and re-install them, then enter the sim without re-checking the seated passengers option, they work fine, but with passenger textures missing.

It is completely repeatable. It has only started happening with the 3.2.3 update.

Thanks!
Luke
« Last Edit: October 28, 2024, 12:28:01 am by lukehall »

Dave81

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Re: PMDG 777 - Seated passengers breaking model
« Reply #1 on: October 28, 2024, 12:57:16 am »
I have same issue with the 737. Unchecking the seated passenger option and it loads fine

virtuali

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Re: PMDG 777 - Seated passengers breaking model
« Reply #2 on: October 28, 2024, 10:27:19 am »
I cannot reproduce it, but I only tested a couple of liveries (all official, of course). As usual, when reporting a problem, try to be as precise as possible, clearly indicating the precise, exact, livery used.

lukehall

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Re: PMDG 777 - Seated passengers breaking model
« Reply #3 on: October 28, 2024, 10:34:31 am »
I cannot reproduce it, but I only tested a couple of liveries (all official, of course). As usual, when reporting a problem, try to be as precise as possible, clearly indicating the precise, exact, livery used.

PMDG  official United Airlines, American Airlines, British Airways, Air France.
In addition, I have also tried completely uninstalling and reinstalling PMDG. Same problem.

SkyBoundSim

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Re: PMDG 777 - Seated passengers breaking model
« Reply #4 on: October 28, 2024, 10:51:21 am »
It's the same for me. House liveries are not affected. If you don't update GSX, it doesn't happen, but you lose the textures and go pink. The aircraft is completely broken; the seating rolls out onto the threshold alone, and the rest of the plane doesn't exist. Would any screenshots help Umberto?

SkyBoundSim

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Re: PMDG 777 - Seated passengers breaking model
« Reply #5 on: October 28, 2024, 10:53:59 am »
« Last Edit: October 28, 2024, 10:56:47 am by SkyBoundSim »

virtuali

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Re: PMDG 777 - Seated passengers breaking model
« Reply #6 on: October 28, 2024, 12:03:28 pm »
Found the problem, just run the FSDT Installer again, you should get an updated version that will fix the it.

SkyBoundSim

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Re: PMDG 777 - Seated passengers breaking model
« Reply #7 on: October 28, 2024, 01:31:16 pm »
Awesome. Thank you.

lukehall

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Re: PMDG 777 - Seated passengers breaking model
« Reply #8 on: October 28, 2024, 02:51:46 pm »
Found the problem, just run the FSDT Installer again, you should get an updated version that will fix the it.

Thank you Umberto. I'll try this evening :-)

SkyBoundSim

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Re: PMDG 777 - Seated passengers breaking model
« Reply #9 on: October 28, 2024, 03:41:09 pm »
Not fixed for me. Hasn't worked and was updated prior to loading the sim. House livery Qatar 777. Same for the 737 house Jet2.

SkyBoundSim

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Re: PMDG 777 - Seated passengers breaking model
« Reply #10 on: October 28, 2024, 03:43:18 pm »
Not fixed for me. Hasn't worked and was updated prior to loading the sim. House livery Qatar 777. Same for the 737 house Jet2.

Installer says latest version 3.2.3 FYI

lukehall

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Re: PMDG 777 - Seated passengers breaking model
« Reply #11 on: October 28, 2024, 05:43:51 pm »
I'm sorry to report that it's not fixed for me either.

I ran a "check" first in the FSDT installer - Reporting same version 3.2.3

Removed then reinstalled liveries via the PMDG OC

Rechecked "seated passengers" in the FSDT installer.

House livery aircraft loads correctly and passengers board but disappear when seated.

Other liveries - aircraft doesn't load correctly.

Dave81

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Re: PMDG 777 - Seated passengers breaking model
« Reply #12 on: October 28, 2024, 05:51:45 pm »
I'm sorry to report that it's not fixed for me either.

I ran a "check" first in the FSDT installer - Reporting same version 3.2.3

Removed then reinstalled liveries via the PMDG OC

Rechecked "seated passengers" in the FSDT installer.

House livery aircraft loads correctly and passengers board but disappear when seated.

Other liveries - aircraft doesn't load correctly.

Same for me for 737. House livery worked but the ones I use from .to do not

SkyBoundSim

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Re: PMDG 777 - Seated passengers breaking model
« Reply #13 on: October 28, 2024, 05:58:18 pm »
I think even if you have seated passengers from house or dot to liveries, the textures will go pink (if GSX is not updated first). If you turn off seated the liveries will possibly be fine.

Lonzo

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Re: PMDG 777 - Seated passengers breaking model
« Reply #14 on: October 28, 2024, 06:05:26 pm »
Same problem here!

All my PMDG aircraft (737-700, 737-900, 777) appear in MSFS as a flying cabin/cockpit. No fuselage, no wings, nothing, just the cabin and cockpit (777) or even just a cockpit (737-700 & 900). All models are completely broken.

The steps I took (unsuccessfully):

- made sure GSX Pro is up-to-date V (3.2.3), performed the CHECK in the FSDT Universal installer
- un-ticked Seated Passengers for all aircraft under CONFIG. Started the sim- all aircraft/liveries appear correctly.
- closed the sim, ran the FSDT Universal installer and CONFIG again and ticked Seated Passengers. Started the sim - nothing but flying cockpits/cabins again. All models/liveries broken. Closed the sim.
- ran the FSDT Universal installer and CONFIG again, un-ticket Seated Passenger. Started the sim - all aircraft/liveries appear correctly. Closed the sim.
- removed all my PMDG liveries (using the PMDG Operations Center 2.0)
- ran FSDT Universal Installer again. Under config, I ticked & un-ticked Seated Passengers
- re-installed a couple of liveries per aircraft (using the PMDG Operations Center 2.0)
- re-ran the FSDT Universal installer and CONFIG again and ticked Seated Passengers. But again, after starting the sim, I had nothing but flying cockpits/cabins. Frustrating, to say the least.

Nothing seems to fix the GSX/PMDG issue. Everything worked fine until installing GSX Pro 3.2.3.

Now, I can't fly any PMDG airliners using GSX w. pax anymore which is sad because it's what i normally do in the sim. Please help!

Liveries used (all stock PMDG):
737-700 Virgin Australia VH-NJV, Spirit N779NK, Ryanair EI-SEV, Delta N308DE
737-900 Alaska N306AS
737-900ER Alaska N280AK, Delta N870DN, Lufthansa D-ACMD
777-300ER American N717AN, British G-STBC, Cathay Pacific B-KQU, Emirates A6-ENE, Etihad A6-ETG
« Last Edit: October 28, 2024, 06:21:42 pm by Lonzo »