License Key Request

[Smokeywood]

Greetings,

I recently had both P3d v4 and MSFS 2020 on my computer and decided
that P3d was not going to be used anymore so I uninstalled all of my addons as
well as P3d itself.

However when I used the link on the fsdt installer to retrieve all of my license
keys I never received an email with them.

I requested this more than on time as well as never receiving the key to
a new product that I just purchased.

I would appreciate any help with retrieving these keys as I have just about every
product for both P3d as well as 2020 that you have.

Thank you for your help with this matter.

Gene

[Captain Kevin]

Gene, first, did you check your spam. If it's not there, did you happen to change your e-mail at some point. If you did, you need to e-mail them with your old e-mail and your current e-mail.

[Smokeywood]

Greetings,

Thank you for this response. I might of purchased some of my
products using an old email but I made a purchase just yesterday
using my current email and did not get a response for that product
as well.

How do I change or submit a request to update my email not sure
where or how to do that

Thank you
Gene

[Captain Kevin]

Need to e-mail support@virtualisoftware.com, but before you do that, check your spam, because it's also possible it ended up there.