Author Topic: GSX MAIN MENU NOT LOADING  (Read 2975 times)

Dazza74

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GSX MAIN MENU NOT LOADING
« on: August 25, 2024, 11:12:05 am »
Hi,
I am getting a Failed to load GSX Menu message. Its indicating: Please wait, it might appear later message.  I let it do its thing and after 1 hour it still hadnt loaded. Havent had this message before. I ran a live update earlier today.

Regards Darren

SWR4448

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Re: GSX MAIN MENU NOT LOADING
« Reply #1 on: August 25, 2024, 03:53:41 pm »
It happened to me with the 777 from PMDG because parking brake is not set to ON when you start the simulator. Then GSX would work after that. Quite unsure about which aircraft you were using by judging to your picture.

Dazza74

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Re: GSX MAIN MENU NOT LOADING
« Reply #2 on: August 26, 2024, 07:48:09 am »
I will give that a go, setting the park brake. Its the MD-11. Didn't work unfortunately
« Last Edit: August 26, 2024, 08:04:38 am by Dazza74 »

Darewell

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Re: GSX MAIN MENU NOT LOADING
« Reply #3 on: August 26, 2024, 05:00:33 pm »
Try restarting Couatl from the taskbar notification area, most of the time it's enough, you don't need the parking brake if the chocks are in place.

Dazza74

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Re: GSX MAIN MENU NOT LOADING
« Reply #4 on: August 27, 2024, 10:36:33 am »
I did those multiple times, but they yielded no results. In the end, I did an uninstall, restart then fresh install and it worked. I don't the why's or the how, but it seems okay now. Thanks for your suggestions.

trisho0

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Re: GSX MAIN MENU NOT LOADING
« Reply #5 on: October 25, 2024, 02:04:59 am »
I have the GSX Main Menu Issue, failed to load etc. etc.
How to fix?

Pat

EDIT: I removed GSX items from \Community folder and launched FSDT Installer to Relink. Fixed!
« Last Edit: October 25, 2024, 03:41:16 am by trisho0 »

Luxuryceo

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Re: GSX MAIN MENU NOT LOADING
« Reply #6 on: November 21, 2024, 02:35:56 am »
am getting the same thing on msfs2024 GSX fails to load

skyelaird

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Re: GSX MAIN MENU NOT LOADING
« Reply #7 on: November 21, 2024, 05:21:35 pm »
Same problem here, since installing &%@^% 2024 .

Restarted from taskbar multiple times. reinstalled in both 2024 and 2020 stores.
logs attached.

It *is* doing something as I got voice comments like "need to set parking brake before requesting services" on initial load of the session (before seeing anything substantive)

Thanks!
Joel

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Re: GSX MAIN MENU NOT LOADING
« Reply #8 on: November 21, 2024, 05:37:26 pm »
Restarted from taskbar multiple times. reinstalled in both 2024 and 2020 stores.

Your log shows GSX doesn't have any errors, it just quit cleanly, with this message:

Quote
disconnected from SimConnect.

Assuming it wasn't you who quit the sim (in that case it's normal you'll see that message), it seems the sim just disconnected.

skyelaird

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Re: GSX MAIN MENU NOT LOADING
« Reply #9 on: November 21, 2024, 07:30:33 pm »
Thanks for your reply.
I actually killed the couatl process from the taskbar as the menu wasn't loading.
I was wondering about this stuff in couatl64_boot.log:
"
2024-11-21 12:16:36: Not restarting couatl64_MSFS2024.exe because shouldRestartCouatl returned false.
2024-11-21 12:16:51: No processes found for couatl64_MSFS2024.exe during update
2024-11-21 12:16:51: Process is null or has exited. Attempting to restart.
2024-11-21 12:16:51: Not restarting couatl64_MSFS2024.exe because shouldRestartCouatl returned false.
2024-11-21 12:17:06: No processes found for couatl64_MSFS2024.exe during update
2024-11-21 12:17:06: Process is null or has exited. Attempting to restart.
2024-11-21 12:17:06: Not restarting couatl64_MSFS2024.exe because shouldRestartCouatl returned false.
2024-11-21 12:17:08: MSFS has exited
" ...
??
tks
Joel

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Re: GSX MAIN MENU NOT LOADING
« Reply #10 on: November 21, 2024, 08:54:05 pm »
I actually killed the couatl process from the taskbar as the menu wasn't loading.

You shouldn't do that. As the manual suggest, use Restart from the traybar menu or exit, if you want to exit.

skyelaird

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Re: GSX MAIN MENU NOT LOADING
« Reply #11 on: November 22, 2024, 01:25:19 am »
Fair enough Umberto, but the fact remains that I still have a "Failed to load GSX Menu" - what would you suggest? I restarted couatl from the taskbar a few times over the past long while.
The reason I terminated coatl previously is so I could get *something* done in '24 without the main menu load screaming at me repeatedly... :/
how can I help you help me?

BTW - the issue is limited to '24 as '20 loads fine
« Last Edit: November 22, 2024, 01:41:18 am by skyelaird »
Joel

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Re: GSX MAIN MENU NOT LOADING
« Reply #12 on: November 22, 2024, 05:57:34 am »
The manual has a whole chapter dedicated about all possible reasons and known solutions for the menu failing to load, Page 97, so be sure you check them all.

skyelaird

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Re: GSX MAIN MENU NOT LOADING
« Reply #13 on: November 22, 2024, 05:52:01 pm »
Umberto - thanks for pointing out the manual page for the debugging.
I've updated to latest ver.

The issue persists:
- only in '24
- simobjects kept to a minimum (no extra clutter)
- Navdata issue? maybe, because of '24 differences?
- restarted couatl from toolbar after several minutes' menu load wait. No change in behaviour.
- couatl engine crash? no. it's active.

Sesssion (flight ) ended by terminating flight. MSFS '24 kept running, then exited normally to close the logging..

All logs and .INIs attached. couatl64_boot.log contains entries I find suspect, for your consideration:
2024-11-22 12:21:47: Process Couatl64_MSFS2024 started successfully with ID 51176
2024-11-22 12:21:47: Error obtaining processname: Access is denied
2024-11-22 12:21:48: Connected to Couatl64 shared memory
2024-11-22 12:22:02: Error obtaining processname: Access is denied
2024-11-22 12:22:03: EXCEPTION Access is denied

That doesn't look good to my amateur's eyes...

Comparing this from '24 versus a successful start in '20, the difference is the "error obtaining processname: access is denied"

again, thanks for your help.


« Last Edit: November 22, 2024, 06:06:30 pm by skyelaird »
Joel

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Re: GSX MAIN MENU NOT LOADING
« Reply #14 on: November 24, 2024, 12:31:43 am »
Comparing this from '24 versus a successful start in '20, the difference is the "error obtaining processname: access is denied"

Sounds like antivirus. Or the simulator itself might not be closed completely.