Author Topic: lost activation key  (Read 430 times)

roodey

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lost activation key
« on: August 24, 2024, 08:23:38 pm »
After several years of inactivity, i am reinstalling my p3d v5 build. I noticed my ssd where i kept all my license keys crashed. I bought GSX on an old email account i no longer have acces to. I found the website for requesting the license key, but it emails it to my old account. I emailed support, but i get no answer.. What can i do to get my beloved GSX to work? I also have Zurich and Geneva, also without license keys...

Captain Kevin

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Re: lost activation key
« Reply #1 on: August 24, 2024, 08:29:29 pm »
Just to confirm, when you e-mailed them, you gave them your old e-mail address and the new e-mail address you wanted to use?
Captain Kevin

roodey

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Re: lost activation key
« Reply #2 on: August 24, 2024, 08:37:08 pm »
Yes i did :)

Captain Kevin

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Re: lost activation key
« Reply #3 on: August 25, 2024, 08:41:14 pm »
And how long ago did you e-mail them.
Captain Kevin

roodey

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Re: lost activation key
« Reply #4 on: August 26, 2024, 09:40:22 am »
Now it is 7 days ago

Captain Kevin

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Re: lost activation key
« Reply #5 on: August 26, 2024, 08:18:17 pm »
I got nothing, then. I know Umberto's having to divide his time between e-mail support, forum support, and support in the unofficial support Discord.
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roodey

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Re: lost activation key
« Reply #6 on: August 26, 2024, 11:49:51 pm »
Yeah no problem, if i'm certain the mail is well received it's ok, there will be an answer.