There are two possible reasons why you don't see text messages:
- You set the Verbosity slider in GSX to the lowest level, that suppresses most of the messages.
- You are using the menu incorrectly, always closing it with a mouse click on the Toolbar instead of using the Hotkey or the X icon, as explained in the manual where use of the menu is covered, page
This is now your normal workflow should be:
• Open the GSX menu from the Toolbar icon only when first starting Ground services.
• Don’t close it from the Toolbar while Ground services are performed, always use the Hot-key or the X icon to close the menu.
• Always use the Hot-key to re-open the menu, and always close it either with the Hot-key or the X icon.
• Close the menu using the Toolbar icon when you are done with Ground services, usually before take-off.
In brief, the Toolbar Icon should always be left Active while Ground services are required and as long as it’s Active, always use the Hot-key to open/close the menu.
One of the many side effects (all explained in the manual) of closing the menu with a click on the Toolbar icon when you are still using GSX, is you'll lose ALL text messages, no matter your Verbosity setting.