Pilot boarding for cargo aircraft?

[Supera380]

Hi Umberto,

Can you confirm if pilots should be seen boarding if GSX is configured for a cargo aircraft when parked at an open apron position?
At the moment I do not see any pilot van or pilots boarding through 1L when using a custom profile for the TFDI MD-11F aircraft.

I request boarding and then the dialog for crew/pilots appears. I only choose the "Pilots" option.
After this, the cargo loaders appear at the correct positions of the aircraft and the specific stairs for 1L are brought to the door however I do not see any van arrive or pilots walking up the steps into 1L.
Loading continues until finished without any issues.

This is observed in P3Dv5.3 HF2 and the TFDI MD-11 freighter variant.
Latest GSX Live Update installed today.

thx
Mark

[Supera380]

Hi Umberto,

Can you please look into this issue?

There seems to be a bug in the latest GSX release in that when requesting only Pilots to board, there is no crew bus arriving and the green GSX message instantly displays pilots have boarded even though there is no crew animation visible or crew bus.

On landing, everything works OK when only pilots are requested to deboard. Once this option is selected I get the normal crew bus arriving message and in fact the bus does arrive and the 2 pilots deboard.

So it looks to me as though there is a small defect with the pilots-only boarding proceeds for cargo aircraft.

This was tested at EGNX, apron position using the TFDi MD-11F with P3Dv5.3.

I hope you can look into this?

[BodoM]

Hi,

GSX for P3D is messed up in many fields:

- Crew boarding: Only a ramp agend with striped west ist walking from the bus to teh aircraft. Long time ago there were also 2 Pilots boarding

- After Cargo loading, no boarding completed signal (dong) is being played and no beeps anymore to closed the doors. Now the cargo loaders disappear and the doors stay open.

- Sometimes when Crew is being selcted for boarding there are no people appear and a voice say "Crew is boarded".

When is this going to be fixed? Can you provide an older GSX Version/installer where this behaviour is still supported?  

[Supera380]

Hello,

Could I please request a response/help to this issue which is now outstanding for 5 weeks without any reply from the developer. 

This issue is quite reproducible on my machine and wonder why GSX crew pilot boarding appears to be all screwed up.

As mentioned in the original post, I request pilot (only)  boarding for the cargo aircraft and GSX indicates soon after that the pilots have boarded however there is absolutely no animation in the sim either for the crew bus or the pilots joining the aircraft.

If I look at the Couatl-log file (attached) it appears no pilots were requested but this is totally false.
It appears GSX is quite a mess right now with boarding functionality not working in many situations.

Can we please have some attention from the developer on solving some of these reported issues on the official GSX support forum please?

Thanks.

[Captain Kevin]

Could I please request a response/help to this issue which is now outstanding for 5 weeks without any reply from the developer. 

Yeah, I've been waiting seven weeks for an issue I had.

[Supera380]

10 weeks and no reply to the support topic/issue I have raised!!

That's pretty bad customer support in my opinion.

[virtuali]

I'm trying to replicate this, but couldn't. I don't have a Cargo airplane installed in P3D, but it doesn't really matter, I flagged the A321 imported from FSX as Cargo airplane, so it's exactly the same (you can see it has Cargo Stairs now), called Boarding and have all 3 characters, two pilots and one Loadmaster, see the attached screenshot.

From your log, it seems the LVar GSX sets up for 3rd parties to control this was set to a non-zero value, as indicated in this line:

"Add-on or User decided not to board Crew"

Which comes up if that variable is non zero. GSX never sets it, it's reserved to 3rd party add-ons to override GSX's behavior so, if you have that line, that variable wasn't zero. I'll post an hotfix with more diagnostic info, so all these LVars wil be printed if they are not zero, which is GSX default condition.

Also, please clarify how the "Ignore crew on boarding" option is set in your main GSX Settings page.