Exactly, it has been almost two months since the last update, because we are working full time on the new seated passengers feature so, nothing in GSX could have caused this.
Assuming you are using a gate with a jetway, the most likely reasons for missing passengers are:
- Failing to exclude the airport from GSX jetway replacement after installing it
- Jetway not connecting properly, which can be caused by your parking position and/or the jetway itself
- Scenery conflicts caused by Navdata
- Having reached the maximum Simobjects limit
In the first two cases, GSX can detect the problem and tell you with a message but, if you close its Toolbar menu entirely, it won't be able to show text messages, so you might not know.