Couatl crashes at (de-)boarding

[FSworx]

I have been updating GSX for several months (FSX).

So far everything worked perfectly.
Since the update Couatl always crashes during boarding and deboarding as soon as the bus reaches the airplane.

This happens at all airports. All other processes, such as refueling and catering, still work without any problems.

Excerpt from the error log:

GSX SimStart
Loading airport LGRP from C:\...\scenery\AFX_LGRP.bgl
Loading user customizations from C:\...\Virtuali/GSX\lgrp-c5bg8e.ini
Loading airport LGRP from C:\...\scenery\AFX_LGRP.bgl
Loading user customizations from C:\...\Virtuali/GSX\lgrp-c5bg8e.ini
Added Menu SubItem "Customize airport positions..." (parentId 83, id 99)
SharedMemInterface connected
onEnteredAirport LGRP
aircraftEngaged
SimBrief username is missing from Settings, cannot integrate with SimBrief
Monitored AI =  6
FSDT_GSX_NUMPASSENGERS is 0
Payload:28666/52236 lbs.
Set passengers to 130 (payload of 28666 / 220).
FSDT_GSX_NUMPASSENGERS is 0
Estimated number of passengers is 130
Requested assistance services at Gate 5
FSDT_GSX_SetGate 10 5 0
Payload:28666/52236 lbs.
setNumVagons()
FSDT_GSX_NUMPASSENGERS = 0.0
FSDT_GSX_MAX_NUMPASSENGERS = 0.0
FSDT_GSX_SIMBRIEF_CARGO = 0.0
FSDT_GSX_SIMBRIEF_UNITS = 0
Set Wagons according to Payload
Set 3/5 wagons, according to loading ratio of 54.88%
Payload:28666/52236 lbs.
setNumVagons()
FSDT_GSX_NUMPASSENGERS = 0.0
FSDT_GSX_MAX_NUMPASSENGERS = 0.0
FSDT_GSX_SIMBRIEF_CARGO = 0.0
FSDT_GSX_SIMBRIEF_UNITS = 0
Set Wagons according to Payload
Set 3/5 wagons, according to loading ratio of 54.88%
Error: exception DATA_ERROR in call SetDataOnSimObject param #1 '130706304'
{'Airport': 'LGRP', 'Requested assistance services at': 'Gate 5', 'User Pos': (36.40370182688834, 28.091403404274892, 9.51939 m, 3.51939 m, 159.9999973908976, 0.01222888845950365, 0.005580201745033264, 0.0, 3.5381520584106445, 1.0)}
CreatePassengers()
CreatePassengers() - Using Stairs
Traceback (most recent call last):
  File ".\common\fsm.py", line 73, in executeDoFuncToCompletion
  File ".\GSX\assistanceServices\__init__.py", line 1934, in do
  File ".\GSX\assistanceServices\__init__.py", line 1638, in createPassengers
  File ".\GSX\assistanceServices\__init__.py", line 54, in __init__
TypeError: 'NoneType' object is not iterable
{'Airport': 'LGRP', 'Requested assistance services at': 'Gate 5', 'User Pos': (36.40370182688834, 28.091403404274892, 9.51939 m, 3.51939 m, 159.9999973908976, 0.01222888845950365, 0.005580201745033264, 0.0, 3.5381520584106445, 1.0)}
GSX SimStop

Thank you in advance for your support!

[virtuali]

As explained so many times, don't post error logs as part of the message but, instead, ZIP the log file and ATTACH it to a post, because we need to check it the complete file, not a redacted version, since it includes useful information, like the version used, etc.

[FSworx]

Thanks for the feedback.

I have since found out that (de)boarding still works with the default FSX aircraft, but not with the addon aircraft.

I know that e.g. the Airbus models from Project Airbus are not natively supported by GSX, but this has not been a problem over the years if the aircraft was edited correctly in the configurator.

I have now replaced the Addon Manager folder with a backup (from March 2024) and everything is working smoothly again.

However, I would hate to do without updates in the future.

[virtuali]

That's precisely why I asked for a complete error log, because it contains more information compared to what you quoted.