the addon unknown is causing couatl scripting engine to restart

[gvert]

Doesn't look like it's fixed...

Because what you are reporting doesn't have anything to do with the error discussed here, which HAS been fixed, of course.

This is something new that has introduced with a new feature we are testing, and yes, of course, it has been fixed as well, you need to run the updater again now, no version change, but it should be fixed.

Thanks, will check it out

[gvert]

Doesn't look like it's fixed...

Because what you are reporting doesn't have anything to do with the error discussed here, which HAS been fixed, of course.

This is something new that has introduced with a new feature we are testing, and yes, of course, it has been fixed as well, you need to run the updater again now, no version change, but it should be fixed.

Did run the updater, but unfortunately still crashing everytime for me :/

Code: [Select]

couatl v4.8 (build 5341)
panic log started on Thu Jan 18 12:04:12 2024

problem raised by addon __init__.py
Traceback (most recent call last):
  File ".\common\modelCustomization.py", line 1088, in setJetwayAirlineCode
  File ".\common\modelCustomization.py", line 1132, in getModelForCouatlType
  File ".\common\modelCustomization.py", line 1101, in getModelsForCouatlType
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\common\modelCustomization.py", line 768, in _cache
  File ".\common\modelCustomization.py", line 741, in fetchDependentPackages
  File ".\python27\json\__init__.py", line 287, in load
  File ".\python27\codecs.py", line 686, in read
  File ".\python27\codecs.py", line 492, in read
UnicodeDecodeError: 'utf8' codec can't decode byte 0xc0 in position 313: invalid start byte
{'User Pos': (48.35694166670856, 11.797058160153071, 452.793 m, 2.83097 m, 83.40014960842788, -9.548370871925727e-05, 0.004014257341623306, -0.0, 2.7096721046447754, 1.0)}

[goldlife]

have the same problem.
I update and got this error.
Also I try to update again (with live update) and it wont run.
Every time I try to start Couatl I got the error.
After I press "restart" I got another error report.
I add this reports here to my post.

Info:
I have latest 2.9.1 installed.

[virtuali]

Also I try to update again (with live update) and it wont run.

What do you mean, the Live Update doesn't run? Do you see errors, if yes, which ones?

In any case, the problem should be fixed by running the Live Update again, assuming it works for you, which is not very clear from your message.

[goldlife]

no, the live update works. I can update.
But gsx ingame works not after update.

no matter how many times I do the live update and try it out I can't get GSX to work in the game.
Getting the same error as the thread creator here:


couatl v4.8 (build 5341)
panic log started on Thu Jan 18 13:02:55 2024

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\modelCustomization.py", line 1088, in setJetwayAirlineCode
  File ".\common\modelCustomization.py", line 1132, in getModelForCouatlType
  File ".\common\modelCustomization.py", line 1101, in getModelsForCouatlType
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\common\modelCustomization.py", line 768, in _cache
  File ".\common\modelCustomization.py", line 741, in fetchDependentPackages
  File ".\python27\json\__init__.py", line 287, in load
  File ".\python27\codecs.py", line 686, in read
  File ".\python27\codecs.py", line 492, in read
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa0 in position 387: invalid start byte
{'User Pos': (50.90408888886032, 4.485936111111071, 37.2007 m, 3.17715 m, 155.41021486735468, 0.0017548087053000927, 0.001745329238474369, 0.00014173481350013447, 3.18211187210083, 1.0)}

[gvert]

Also I try to update again (with live update) and it wont run.

In any case, the problem should be fixed by running the Live Update again, assuming it works for you, which is not very clear from your message.

Did run the Live Update 2 or 3 times now, but Couatl keeps crashing everytime unfortunately.  :'(

couatl v4.8 (build 5341)
panic log started on Thu Jan 18 12:04:12 2024

problem raised by addon __init__.py
Traceback (most recent call last):
  File ".\common\modelCustomization.py", line 1088, in setJetwayAirlineCode
  File ".\common\modelCustomization.py", line 1132, in getModelForCouatlType
  File ".\common\modelCustomization.py", line 1101, in getModelsForCouatlType
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\common\modelCustomization.py", line 768, in _cache
  File ".\common\modelCustomization.py", line 741, in fetchDependentPackages
  File ".\python27\json\__init__.py", line 287, in load
  File ".\python27\codecs.py", line 686, in read
  File ".\python27\codecs.py", line 492, in read
UnicodeDecodeError: 'utf8' codec can't decode byte 0xc0 in position 313: invalid start byte
{'User Pos': (48.35694166670856, 11.797058160153071, 452.793 m, 2.83097 m, 83.40014960842788, -9.548370871925727e-05, 0.004014257341623306, -0.0, 2.7096721046447754, 1.0)}

[goldlife]

same here.
Update does not help! :-(

[gvert]

Looks like 4-times a charm for me. Just gave the Live Update another try and now GSX is opening again, without crashing. 

Maybe the CDN was a bit slow delivering it to me.

[virtuali]

no matter how many times I do the live update and try it out I can't get GSX to work in the game.

You don't say if you tried AFTER my last post to you. We had two updates about this, with the one that surely fixes this being the second one, released after my reply to you, that's why I said run the Live update AGAIN, in my post.

This because, checking your latest logs, shows you still don't have the 2nd update, since they refer to a line that has now moved.

[goldlife]

Thank you Umberto, now it works again like a charm.

[balfie_ryr]

Same day fix for a widely reported issue!!

Thanks for being one of the best and most responsive developers in the FlightSIM universe!!
Sorted and working with a Live Update,

Superb!