GSX NOT WORKING AND RESTARTING WHEN ARRIVING AT ANY AIRPORT - PLEASE HELP

[tinsanchez]

Since my last 50 flights, GSX works fine at departure, but when arriving to any airport (default or 3rd party) GSX maken an error and asks me restart couatl.

This LOG is my last example arriving at gate B22 at KSLC with FENIX A320.

I reinstalled GSX, excluded 3rd partu airports, choose gate before landing, after landing. There is no way to fix it for me. WHen i operate the jetway with ATC it works FINE

Is this related to de max quantity of objects allowed? badjetwaydata?when this will be repaired?

thanks

LOG
couatl v4.8 (build 5341)
panic log started on Wed Jan 10 16:43:41 2024

problem raised by engine or unspecified addon
{'Airport': 'KSLC', 'Requested assistance services at': 'Gate C 6', 'User Pos': (40.7876631845621, -111.98578249116783, 1289.65 m, 2.87308 m, 269.78508687606643, 0.005422000773251057, 0.001745329238474369, 0.0010001816127980232, 3.18211187210083, 1.0)}
emulateMenu_MSFS
Error: exception UNRECOGNIZED_ID in call AddClientEventToNotificationGroup param #2 '-1755288480'
{'Airport': 'KSLC', 'Requested assistance services at': 'Gate C 6', 'User Pos': (40.7876631845621, -111.98578249116783, 1289.65 m, 2.87308 m, 269.78508687606643, 0.005422000773251057, 0.001745329238474369, 0.0010001816127980232, 3.18211187210083, 1.0)}
emulateMenu_MSFS CHOICE 5
channel.balance =  -1
Error: exception UNRECOGNIZED_ID in call RemoveClientEvent param #2 '-1755288480'
{'Airport': 'KSLC', 'Requested assistance services at': 'Gate C 6', 'User Pos': (40.787709628938686, -111.98593645073775, 1289.65 m, 2.87709 m, 309.8688723429911, 0.0042892880737781525, 0.001745329238474369, 0.0005638239259586021, 3.18211187210083, 1.0)}
19.52 m 29.4879 m
19.52 m 29.4879 m
19.52 m 29.4879 m
19.52 m 29.4879 m
19.52 m 29.4879 m
19.52 m 29.4879 m
19.52 m 29.4905 m
Requested parking services to Gate B 22
emulateText_MSFS [GSX] Handling by ASIG - Aircraft Service International Group 2.0
19.52 m 29.4905 m
marshaller.simObjectCreated()
19.52 m 29.4892 m
19.52 m 29.4946 m
Exception staticGateObject destroyed or None <Couatl.SimObject object at 0x0000025FD418E048> None
emulateText_MSFS [GSX] A marshaller has been dispatched on site 6
emulateText_MSFS [GSX] Please cut engines 6
Parked: distance error = -0.26 ft, offtrack error = -0.19 ft, heading error = 0.20 deg
emulateText_MSFS [GSX] Very good parking! 6
Bad Jetway data at KSLC - Gate B 22
aircraftEngaged
Error: exception JETWAY_DATA in call RequestJetwayData param #99 'KSLC'
{'Airport': 'KSLC', 'Requested assistance services at': 'Gate C 6', 'Requested parking services to': 'Gate B 22', 'User Pos': (40.78843074172823, -111.9861342895792, 1289.66 m, 2.88068 m, 355.14129117021326, 0.0037994547747075558, 0.001745329238474369, 0.0, 3.18211187210083, 1.0)}
emulateMenu_MSFS
https://www.simbrief.com/api/xml.fetcher.php?username=tinsanchezs7143
emulateMenu_MSFS CHOICE 5
channel.balance =  -1
The loaded flight plan from KSLC doesn't match the one on SimBrief, from KFLL to KSLC
19.52 m 29.4879 m
emulateText_MSFS [GSX] This gate has a default jetway 2.0
Traceback (most recent call last):
  File ".\GSX\assistanceServices\jetwayOperations.py", line 451, in _trigger
AttributeError: 'Jetway' object has no attribute 'status'
{'Airport': 'KSLC', 'Requested assistance services at': 'Gate C 6', 'Requested parking services to': 'Gate B 22', 'User Pos': (40.78843074172823, -111.98613428060779, 1289.66 m, 2.88113 m, 355.1413659588692, 0.003685242496430874, 0.001745329238474369, 0.0003578718792045992, 3.18211187210083, 1.0)}

[virtuali]

Assuming the following:

- You verified the airport (if it's 3rd party) has been excluded in the GSX Jetway replacement files

- The scenery doesn't really have problems with jetways (even a missing one can cause Simconnect reporting Bad Jetway data)

Then yes, having surpassed the maximum number of Simobjects in the scene can cause this.

[tinsanchez]

When will this issue with max number of simobjects will be fixed. Almost all my 3rd party airports are un-usuable with gsx when arrived at them

Why it works ok when boarding, and not when deboarding... isnt the same logic?

thanks

[virtuali]

The error has been removed in the latest update:

https://www.fsdreamteam.com/couatl_liveupdate_notes.html

GSX Pro Fix: Error message when bad Jetway data come from Simconnect.

However, that fix only removes the error from GSX, it won't fix the cause, which is the bad jetway data so, even if you won't see the error anymore, the jetway wouldn't have worked anyway.

Well, it might have worked from the ATC menu, because that one is not affected by Simconnect, but still GSX wouldn't know there's a jetway there, because it got "Bad data" from Simconnect, so it wouldn't show any passengers.

There's nothing we can do to "fix" the max Simobject limit, only MS/Asobo can raise the limit so, until this is changed, the only thing you can do, is trying to stay WITHIN the limit, by reducing AI traffic for example.