The GSX menu has been loading, why cannot it be completed?

[schyh]

After resetting the computer system, both MSFS and GSX were reinstalled.  When entering the game, click on GSX and the message 'Loading gsx Menu, please wait... ' will appear.  It has been loading and cannot be completed.  What is the reason for this?

[virtuali]

I cannot reproduce the problem but, there's a Sticky thread in this very section of the forum named "Couatl engine hasn't started - How to report a problem", so you should provide a log according to those instructions.

http://www.fsdreamteam.com/forum/index.php/topic,26759.0.html