Since last GSX Update: Failing to load images

[FSworx]

Hi guys,

Since the last update yesterday I get error messages every time I start FSX / GSX: "Failed to load image from file "...\Addon Manager/texture\thumbnails\...\*.png"

545 image errors over all.

I triggered the Live Updater again afterwards. However, the problem remains.

Any suggestions on how to solve this issue?

Thanks in advance!

[matthew13189]

same problem for me, lots of files could not load

[fslogin]

Hi!

Exactly the same issue (P3Dv4; GSX 2.7.1; Windows 10).

Any help?
Thanks!

[virtuali]

Most likely the antivirus, that must have blocked the installation of the latest installer, which downloads the operator thumbnails as part of the update.

Configure the antivirus to add the whole Addon Manager folder to the EXCLUSIONS

Run the FSDT Installer again, and choose Update

If that doesn't work, try to install the OFFLINE installer on our site, then start the Installer again, and do another Update Check. Pay attention to the update process, and see if the operator Thumbnails are being downloaded.

[BerndB]

Umberto, have you seen in the error logs that the folder seperator for the texture folder looks strange. Should that not be an \ instead of an /??

'E:\Utilitaires\Addon Manager/texture\thumbnails\handling\default_gsx.png'

[Ray Proudfoot]

Same problem here and I agree with BerndB that the path looks incorrect.

But, I don't have a thumbnails subfolder beneath texture. I have catering, handling, jetwaylogo and plates.

The program is looking for something that doesn't exist ignoring the path designator.

Update run so this is the current version.

P3D v5.3HF2.

[Ioan92]

Same problem here confimed, antivirus excludes present.

[Ray Proudfoot]

If that doesn't work, try to install the OFFLINE installer on our site, then start the Installer again, and do another Update Check. Pay attention to the update process, and see if the operator Thumbnails are being downloaded.

I downloaded the new installer (nice interface!) but it took a while to run so I didn’t watch it throughout. After it finished I started P3D v5.3HF2 but the error message remains and there is no thumbnails folder.

[Ioan92]

If that doesn't work, try to install the OFFLINE installer on our site, then start the Installer again, and do another Update Check. Pay attention to the update process, and see if the operator Thumbnails are being downloaded.

I downloaded the new installer (nice interface!) but it took a while to run so I didn’t watch it throughout. After it finished I started P3D v5.3HF2 but the error message remains and there is no thumbnails folder.

I confirm this, however I watched the installer and did catch any of those (might have missed it too, to be honest it was fast).
There is an update about to drop, hopefully it sorts us out..

[Ray Proudfoot]

@Ioan92, with a corrected path I reckon. / instead of \.

[Ioan92]

Negative, i checked in the install and they were missing. Theres a new update which includes the missing handlers, guve it a try.

[Ray Proudfoot]

Negative, i checked in the install and they were missing. Theres a new update which includes the missing handlers, guve it a try.

I can’t see this problem resolved in the latest release…
https://www.fsdreamteam.com/couatl_liveupdate_notes.html

[Ray Proudfoot]

Resolved after running Live Update this afternoon.  I now have a thumbnail folder under texture.

[jasonboche]

I'm having the same problem since yesterday and would agree with the earlier comment that it's a path problem. The developer used a forward slash in front of texture instead of a backslash.

I've rerun the FSDT Live Update twice tonight and the problem is not resolving itself.... still missing the ..\texture\thumbnails\ folder which is where all these problems stem from. Downloading and installing the offline installer seems to have replaced some of the missing folders and when that finished, it automatically ran an update which seems to have installed the rest.

Thank you,
Jas

[Ray Proudfoot]

I'm having the same problem since yesterday and would agree with the earlier comment that it's a path problem. The developer used a forward slash in front of texture instead of a backslash.

I've rerun the FSDT Live Update twice tonight and the problem is not resolving itself.... still missing the ..\texture\thumbnails\ folder which is where all these problems stem from. Downloading and installing the offline installer seems to have replaced some of the missing folders and when that finished, it automatically ran an update which seems to have installed the rest.

Thank you,
Jas

I think you have to run a new executable in the Addon Manager folder. Previously it was Couatl_Updater.exe but I still had the reminder popping up in P3D to run it.

The new installer is Couatl_Updater2.exe. Try that.