Couatl engine hasnt started

[Abass]

So I took a few months off from dealing with this issue. I actually bought this again today redownloaded everything, but first i did add the whole addon manager folder to my antivirus exclusions list. Ran the sim for testing and when I click on gsx icon. menu pops up but stays in loading screen mode. did I miss any steps etc? Here's my log hopefully I did it correctly.

[glc100o]

I am also getting this randomly since the last MSFS AAU2 update at any airport. Does not occur every time.
When it happens the menu in the toolbar is showing GSX as active.

Today I also got the unspecified add on preventing Couatl from running, and the panic log started and says:
(Running latest update of GSX Pro.)

Not sure if these two issues are linked.
couatl v4.8 (build 5251)
panic log started on Tue Jul 11 12:02:22 2023

problem raised by engine or unspecified addon
{}
[KIAH2] is active
Main Menu loaded
Common onAppStart
host file found, checking it
createDefaultContainer
Current locale is English_United States.1252
Initializing audio...
Available devices:
  Generic Software on Speakers (Realtek(R) Audio)
  Generic Software on Realtek Digital Output (Realtek(R) Audio)
  Generic Software on ROG PG35V (NVIDIA High Definition Audio)
Created OpenAL device: Generic Software on Speakers (Realtek(R) Audio)

Device info:
   Major version: 1
   Minor version: 1
   Frequency: 44100
   Refresh: 40
   Sync: 0
   Mono sources: 255
   Stereo sources: 1
   Extensions: ALC_ENUMERATE_ALL_EXT ALC_ENUMERATION_EXT ALC_EXT_CAPTURE ALC_EXT_EFX

Context info:
   Vendor: Creative Labs Inc.
   Version: 1.1
   Renderer: Software
   Extensions: EAX EAX2.0 EAX3.0 EAX4.0 EAX5.0 EAX3.0EMULATED EAX4.0EMULATED AL_EXT_OFFSET AL_EXT_LINEAR_DISTANCE AL_EXT_EXPONENT_DISTANCE

Using EFX 1.0 extension, with 1 auxiliary send(s)
Using EAX reverb
Simulator version (from MAIN.DLL) is 11.0.282174.999
isPBRAvailable returned  False
isRTTAvailable returned  False
GetSimObjectsFolder() returned  D:\Program Files\FSDT\Addon Manager/MSFS/fsdreamteam-gsx-pro/SimObjects
GetAdditionalSimObjectsFolder() returned  D:\Program Files\FSDT\Addon Manager/MSFS/fsdreamteam-gsx-world-of-jetways/SimObjects
GetAdditionalSimObjectsFolderV5() returned 
gateDistanceThreshold = 25 m
GSX SimStart
GSX SimStop
RuntimeError: the main tasklet is receiving without a sender available.
{}

[glc100o]

OOPs saw the instructions under the sticky. Will follow and post under separate post. But what about the panic log, which is a separate issue?

[virtuali]

first i did add the whole addon manager folder to my antivirus exclusions list.

Your log shows the program started but it was blocked while waiting the sim to connect to it. I'm sorry but, the one and only few cases reported with the same exact issue in the log, were all caused by either the antivirus or the firewall blocking the program.

Check again the antivirus, and do the Live Update again, and be sure you don't have any active firewall, which can block both the updater, but also the connection to the sim as well.

[Abass]

Ok. Also should I turn off antivirus and firewall and reinstall the program and live updater?


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[virtuali]

Ok. Also should I turn off antivirus and firewall and reinstall the program and live updater?

Nowhere we ever said to "turn off the antivirus", and this is for the precise reason that you really can't "turn off" an antivirus entirely without removing it. That's why, instead of saying "turn off the antivirus", we always said to:

- Add the whole Addon Manager folder to the Antivirus EXCLUSIONS

This way, you can keep the antivirus installed, but it shouldn't ( in theory ) interfere with anything in that folder.

[Abass]

Ok. Well I’ll try your suggestion turning off the firewall. As I stated in my post from yesterday, I added the entire addon manager folder to my exclusion list then I ran the update. But I believe my firewall was on during the update.


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