customize aircraft not saving

[scottb]

I can reproduce jfo11's issues using the PMDG 737-800 Alaska Airlines (N516AS 2017 New Eskimo livery from the PMDG Ops center.
However, the aircraft editor will save changes without issue (even after Couatl restart) when using the PMDG house livery as shown in Virtuali's video.
This is testing at FSDT KORD airport in both cases, and was repeated after closing the sim and retesting with the same results. I uninstalled the Alaska livery and reinstalled through the PMDG Ops center with the same results.
There is an issue with the livery somewhere that did change with this last GSX update.

I'll troubleshoot more tomorrow, please add any suggestions!

[virtuali]

I can reproduce jfo11's issues using the PMDG 737-800 Alaska Airlines (N516AS 2017 New Eskimo livery from the PMDG Ops center.

Thanks, this is very useful info, because in fact, we changed something, and it's the recognition of livery variations, in order to be able to get the airline codes from the variation package, which wasn't possible before, since the aircraft.cfg read was always the one from the base model, so GSX couldn't read the airline code from variations liveries, now it can, but apparently it has a side effect on the profile customization.

Now we finally have a precise report, a fix should be easy.

[SN737]

As i stated, cones settings are not saved. When you edit aircraft it works but then restart Coautl, cones are there again, so no, disabling cones is not working.

As I've shown in my video, cones settings are saved and loaded.

So I wanted to know if you edited another settings too. Somebody suggested the loaded, so I tried changing the loaders as well, tried also the Fenix and no, it works normally so, I still unable to reproduce the problem, which means I need more precise information to what you are doing, exactly.

Haven't edited anything. GSX out of the box

[rsaberi]

It's fixed with the latest update! Thank you for taking care of this 

[Richard1000]

Was going to say the same! All good again.

Thanks

[SN737]

thank you for the update and fix

[jfo11]

Fixed!

[berkkp]

Hello there, I am currently having the very same issue, regardless of aircraft. Any help?

[virtuali]

Hello there, I am currently having the very same issue, regardless of aircraft. Any help?

Which as you can see from all previous posters, has been fixed as soon it was reported in the latest update. No, the version won't change, but if you click CHECK in the installer or just run the FSDT Live update, it will download the fix.

[berkkp]

I have done so multiple times... nothing seems to help I keep encountering this problem on every aircraft.

[virtuali]

I have done so multiple times... nothing seems to help I keep encountering this problem on every aircraft.

You can read for yourself all previous poster, all confirming it was fixed running the Live Update again after I said it would.

[finnisher]

I can concur that I have the same issue even with GSX updated to 3.2.3.

I tested with Finnair Fenix A320 OH-LXL (https://flightsim.to/file/47452/fenix-a320-finnair-oh-lxk-a320-214-cf56-eng-4k-8k), changed cargo door height and ULD type settings, saved, but after restarting couatl the changes have disappeared. Nothing gets created in AppData\Roaming\Virtuali\Airplanes either.

[heidjer1]

I also fly the Fenix ​​A320 (FNX_320_CFM).
If I change anything in the profile (Customize Airplane), these changes disappear after restarting Couatl.
Under the path "C:\Users\HJBrandt\AppData\Roaming\Virtuali\Airplanes" there are only 2 entries (see attachment) - the Fenix ​​is ​​missing there.

[virtuali]

You should have posted your diagnostic log instead. I can only confirm the problem is fixed. Maybe there's a problem with your local Cloudflare node serving you an outdated file. Try the Offline installer in the Sticky thread of this forum.

[finnisher]

You should have posted your diagnostic log instead. I can only confirm the problem is fixed. Maybe there's a problem with your local Cloudflare node serving you an outdated file. Try the Offline installer in the Sticky thread of this forum.

Okay so I ran Offline installer, then Live Update and then FDST Installer just to be safe. And it worked! I'm now able to save aircraft customizations.

This is quite fascinating since this problem was reported as fixed in June 2023, and I didn't even own GSX Pro back then. As a matter of fact, I didn't even own MSFS back then. It's hard to believe that Cloudflare nodes would take almost 1.5 years to update?