Thank you for the reply.
I checked the setting you suggested, it appears to be turned on. I've attached a screen shot of the menu and a log file.
As an example, when I request catering, I hear the truck pull up and load taking place. I did not hear the audio "catering is on its way". When I call for boarding, I receive the menu request for whom I want to board, I do not hear the pilot boarding starting etc....I do hear the passenger audio when they start the boarding process. Additionally, something I hear the oral warning for the jetway and sometimes I don't. I assume this may be the 3rd party airport but now sure.
Thank you for the support.