Coutl64_MSFS.exe crashed

[Artox67]

Faulting application name: couatl64_MSFS.exe, version: 4.8.0.5140, time stamp: 0x6418adcf
Faulting module name: ntdll.dll, version: 10.0.22621.1344, time stamp: 0x8381da15
Exception code: 0xc0000374
Fault offset: 0x000000000010be19
Faulting process id: 0x0xE7C
Faulting application start time: 0x0x1D95EF7DF7572F0
Faulting application path: E:\Addon Manager\couatl64\couatl64_MSFS.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: aff318d9-090c-436c-b633-f0cbf50b5537
Faulting package full name:
Faulting package-relative application ID:

With this crash the whole sim crashed

[Kiel1957]

Hello,

I had the same error. For me it helps to download the external installer and I did a new installation from there.

Not professional I know, I changed a second issue, I changed the aircraft from Fenix Airbus to PMDG 737-800. I dont't know what helps but I did not get another error until now.

Maybe it helps for you aswell.

Regards
Michael

[Kiel1957]

Sorry, the error came back again.

MSFS 202 SU12
GSX, 2.4.4
PMDG Airbus 737, newest version
landed at EDDM, from Aerosoft
FSLTL, 1.4.0

Name der fehlerhaften Anwendung: couatl64_MSFS.exe, Version: 4.8.0.5140, Zeitstempel: 0x6418adcf
Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.22621.1344, Zeitstempel: 0x8381da15
Ausnahmecode: 0xc0000374
Fehleroffset: 0x000000000010be19
ID des fehlerhaften Prozesses: 0x0x2064
Startzeit der fehlerhaften Anwendung: 0x0x1D95F2734B956C4
Pfad der fehlerhaften Anwendung: D:\Program Files (x86)\Addon Manager\couatl64\couatl64_MSFS.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichtskennung: d427a224-87ad-4d59-973f-ce5364e92ede
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Regards
Michael

[Artox67]

Hello,

I had the same error. For me it helps to download the external installer and I did a new installation from there.

Not professional I know, I changed a second issue, I changed the aircraft from Fenix Airbus to PMDG 737-800. I dont't know what helps but I did not get another error until now.

Maybe it helps for you aswell.

Regards
Michael

I turned off the SU12 API. Since then no more crash.
In any case, you might TRY this, edit the %APPDATA%\Virtuali\Couatl_MSFS.INI change this line:

useAirportCache=0

into

useAirportCache=1

After every update you've to do it again.

[Kiel1957]

Yes, I turned off the SU12 API and had no more crashes. But, what I understood, it eliminates some advantages of SU12. So we should wait for a better solution.

Thanks and regards
Michael

[Deltatristar500]

How do you disable it? Its not removing the "x" when clicking it

[Artox67]

How do you disable it? Its not removing the "x" when clicking it

Just read my instructions, two posts above

[Kiel1957]

Please see the post from Artox67.

Hello,

I had the same error. For me it helps to download the external installer and I did a new installation from there.

Not professional I know, I changed a second issue, I changed the aircraft from Fenix Airbus to PMDG 737-800. I dont't know what helps but I did not get another error until now.

Maybe it helps for you aswell.

Regards
Michael

I turned off the SU12 API. Since then no more crash.
In any case, you might TRY this, edit the %APPDATA%\Virtuali\Couatl_MSFS.INI change this line:

useAirportCache=0

into

useAirportCache=1

After every update you've to do it again.

[Deltatristar500]

How do you disable it? Its not removing the "x" when clicking it

Just read my instructions, two posts above

Ahh ok thanks, yes I did that

[virtuali]

I cannot reproduce any crashes using the Navdata. There is ONE setting that might be system-dependent, and we are not really sure how it works on different configuration, and it's this one:

- Windows 8 Compatibility settings for the \Program Files (x86)\Addon Manager\couatl64\couatl64_MSFS.exe

A few updates ago, we enabled it by default because, according to several users, it fixed the problem of crashing in flight with the Navdata enabled.

I don't really understand why it should make a difference, because there's just *nothing* in our code that ever references Windows 8, nobody at FSDT uses Windows 8, and the .EXE is obviously compiled with the Windows 10 SDK, and nowhere I could find precise, exact, information about what the option really does, which might help understanding WHY it helped lots of users.

But we always trust and listen users reports and, after so many coming in saying it was that option that fixed all their crashes in flight, we Enabled it by default.

But it might not work for everybody, so the first suggestion is Disabling it, and see if it makes any difference for you.

[Kiel1957]

Hello,

I will give it a try, but I am using Win11. Don't know if it has any effect.

regards
Michael

[Kiel1957]

Hello,

first test positiv. disabling the win8 compatibility seems to work for me so far.

Regards
Michael