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Best way to get support regarding a purchase/transaction?
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Topic: Best way to get support regarding a purchase/transaction? (Read 1102 times)
MediumRareBaku
Jr. Member
Posts: 81
Best way to get support regarding a purchase/transaction?
«
on:
February 13, 2023, 09:37:44 pm »
I attempted to contact Digital River GmbH last month via their contact form, as their website instructs, about a purchase that I had made in 2021 but have not heard back from them. Is there a more direct way to contact them about order questions?
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virtuali
Administrator
Hero Member
Posts: 51452
Re: Best way to get support regarding a purchase/transaction?
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Reply #1 on:
February 13, 2023, 09:41:12 pm »
This is the most official support page we know of:
https://www.mycommerce.com/shopper-support/
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Umberto Colapicchioni
Fsdreamteam official
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MediumRareBaku
Jr. Member
Posts: 81
Re: Best way to get support regarding a purchase/transaction?
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Reply #2 on:
February 13, 2023, 09:45:58 pm »
That's the one I used and have not heard back now for the better part of a month.
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