Need help with finding gates for Follow-Me Car

[56Simflyer]

Hello everyone  , I just very recently purchased MSFS 2020 and also GSX Pro as well as FDST KCLT (Douglas) airport First, I like to compliment FSDT for developing this amazing addon for MSFS. It truly does enhance the simulator experience.  I just have a question about using the Follow Me vehicle. I departed from KCLT airport and arrived on runway 4R at JFK, I pulled into the runway turnoff and stopped. I opened the GSX Pro main menu to determine which gates I would be able to park and have the Follow Me car escort my aircraft  (Fenix a320). However the menu only showed start runways and did not show any gates. All the airports I have are the default airports in MSFS 2020 with the exception of KCLT. Do I need to first customize the gates in order for the Follow Me care to escort me to a gate once I arrive at JFK? Any suggestions would be greatly appreciated.

Thank you

[virtuali]

It's not normal you won't see any gates at FSDT KCLT but, something like this might have been caused by having installed or downloaded a GSX profile for it, one made with an older version of the scenery, before we updated some gates.

The GSX profile that comes with FSDT KCLT is of course full updated and matches the scenery but, if you have another profile for it in the GSX profiles folder, it will take priority over the one from FSDT in the scenery own folder and, if it's made for a previous version, it might cause that problem.

Just remove any .INI profiles for kclt from the %APPDATA%\Virtuali\GSX\MSFS folder, run the FSDT Live Update to be sure you are full updated with the latest version of the scenery and its profile, and it should work.

[woodstock327]

It's not normal you won't see any gates at FSDT KCLT but, something like this might have been caused by having installed or downloaded a GSX profile for it, one made with an older version of the scenery, before we updated some gates.

I think simflyer was asking about default JFK (he departed KCLT) ...?

[56Simflyer]

Hello, first thank you very much for responding its greatly appreciated. Woodstock327 is  correct I departed from KCLT, and when I arrived at KJFK I pulled off runway 4R and stopped. Then I opened GSX Pro and the window that open only listed Start runways, there were no gates listed. In this case I'm thinking that KJFK gates would be the issue perhaps? KJFK is one of the default airports from MSFS 2020, as a result I couldn't request the Follow-Me care to take me to a parking gate. So I'm not sure if I have to first customize one of the gates at KJFK so the Follow-Me car would recognize it. Please let me know.

Thank you

[virtuali]

I don't see any reasons why you would see runways but not gates. Are you sure it wasn't just because the menu was too small to contain all the entries, so it just needed a resize ?

[56Simflyer]

Here is a pic, I just landed at kJFK and pulled off the runway. I tried scrolling on the list to see if perhaps the gates would appear underneath the runways but no luck

[56Simflyer]

Hello, Umberto you were absolutely correct I expanded that window and it did in fact display gate options. However I had to expand the widow to full size. I've seem several GSX Pro tutorial video where that small window has runway and gate options. Not sure how to to achieve this but nevertheless thank you so much for your assistance it greatly appreciated.

[virtuali]

I've seem several GSX Pro tutorial video where that small window has runway and gate options./quote]

That's likely because the airport used didn't had so many runways on the first page.