Author Topic: gsx pro traceback when starting msfs2020  (Read 869 times)

bvipilots

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gsx pro traceback when starting msfs2020
« on: March 03, 2023, 08:20:33 pm »
When i try to use GSX pro i keep getting an error. I hope posting the log helps.

couatl v4.8 (build 5027)
panic log started on Fri Mar  3 14:06:34 2023

problem raised by addon <unknown>
Traceback (most recent call last):
  File "<string>", line 60, in loadAddons
  File "<string>", line 49, in importAndCreateInstance
ImportError: No module named common
{}

virtuali

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Re: gsx pro traceback when starting msfs2020
« Reply #1 on: March 03, 2023, 10:53:12 pm »
couatl v4.8 (build 5027)

That's a fairly outdated version, which is normally impossible to get if you install GSX, since the installer will always download the most current version so, unless you installed it a while ago and never updated it ever since, the most likely cause of this problem is your firewall/antivirus interfering with the update process, so you are getting an old version and/or a mix-up between new/old files, which will surely result in nothing working.

- Turn off the firewall

- Configure the antivirus to add the whole Add-on Manager folder to the antivirus Exclusions list.

- Launch the FSDT Live Update again.