Author Topic: GSX crashed during flight  (Read 1136 times)

AUA9085

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GSX crashed during flight
« on: December 29, 2022, 12:25:37 pm »
Hey there,

I recognized this now on nearly every flight.
GSX is crashing during the flight.

If I am at the arrival Airport and opening the GSX menu, its just loading (even not telling me that couatl is not running).
Checking the Taskmanager shows that Couatl.exe isn't started.

The Eventviewer dont really show any information what is causing the crash in the background:

Code: [Select]
Name der fehlerhaften Anwendung: Couatl64_MSFS.exe, Version: 0.0.0.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00007ffd9ddb2e70
ID des fehlerhaften Prozesses: 0x0x4EC4
Startzeit der fehlerhaften Anwendung: 0x0x1D91B6B39001BAD
Pfad der fehlerhaften Anwendung: E:\Addon Manager\couatl64\Couatl64_MSFS.exe
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: 7078ad8d-eaf2-415f-a4a8-33b20865171f
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Unfort. I do not have the logfile option enabled.
Have done that now, probably we can see something there.

Does anybody else see this issue?

PC is freshly installed 1 week ago :(


BR

virtuali

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Re: GSX crashed during flight
« Reply #1 on: December 30, 2022, 12:45:05 pm »
We still haven't been able to reproduce that crash in flight, it would be helpful if you added some details about your configuration like:

- the airplane you are using

- if you enabled the SU10 Navdata API option in GSX

- all the other add-ons you are using, especially those that will use Simconnect to connect to the sim, like AI traffic injection, FSUIPC, etc.

- the route for that flight.

AUA9085

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Re: GSX crashed during flight
« Reply #2 on: January 06, 2023, 06:46:07 pm »
We still haven't been able to reproduce that crash in flight, it would be helpful if you added some details about your configuration like:

- the airplane you are using

- if you enabled the SU10 Navdata API option in GSX

- all the other add-ons you are using, especially those that will use Simconnect to connect to the sim, like AI traffic injection, FSUIPC, etc.

- the route for that flight.

Hey,

today I had it on 2 flights.

- Airplane. Fenix A320 (all flights)
- SU10 API is enabled, yes
- Addons:
--- FS2Crew: Raas
--- Fenix A320
--- FSUIPC
--- Volanta
--- vamsys Pegasus Client
--- SLC
- Route 1: EDDK KUMIK L603 BESNI L605 BIBAG Q104 AKIMA MASUR LOWW
- Route 2: ARSIN NALOX BABIT TADAM REDVA UL616 KOGAT TALAS UN130 TSL


BR
Bernd

AUA9085

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Re: GSX crashed during flight
« Reply #3 on: January 07, 2023, 10:56:37 am »
Same again, flight from LGSK to LOWW.

The logs for GSX are without timestamp which makes it hard to debug, probably an idea to add a timestamp to it.

I just found this:

Code: [Select]
emulateMenu_MSFS CHOICE -1
channel.balance =  -1
disconnected from SimConnect.
SharedMemInterface created
Couatl is restarting gracefully

Looks like the restart didnt work and therefor its keeps shutdown.

virtuali

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Re: GSX crashed during flight
« Reply #4 on: January 09, 2023, 09:01:54 am »
disconnected from SimConnect.

Looks like the restart didnt work and therefor its keeps shutdown.

That's what we are suspecting it's happening, and there are two separate issues here:

- The Couatl .exe not being able to restart itself properly. This is strange, since it's supposed to do that, but that's just an effect of the real problem

- The real problem here, is what triggered the automatic restart, which is the rather worrying "disconnected from SimConnect" message, which suggest the sim just couldn't keep up with all requests, possibly because of running many Simconnect add-ons all at the same time, that it decided to stop talking with GSX.

Also, it would best if, instead of just quoting a few lines from the log file, you ZIPPED IT and Attached it to a post, so I could check the actual file in its entirety.