GSX MENU SPINS ROUND

[matty121121]

Hi when clicking in gsx in the tool bar menu it opens spins for couple of seconds then closes please look at the link youtube.com/video/KHfvKDl27y8/edit Any help will be appreciated.

[matty121121]

Hi is there anyone that can help with this

[b742f]

Hi is there anyone that can help with this

I have it too and always after landing. Make sure the tray icon couatl is closed and start the app again in the start menu couatl for msfs. then it comes back. I updated gsx to Dec 13th version and still it happens after landing every time.

[matty121121]

mine is from the word go before i have evan started its still the same for me it just dose not load

[mwyatt]

Do you have SU10 NAVDATA API enabled ??
I have found that if it is enabled, then menu spins every time.
With it disabled, menu works every time on arrival.
Martin.

[matty121121]

Hi Martin Its disabled su10 navdata

[virtuali]

Do you use AI traffic injection and/or high AI settings ?

[matty121121]

no ai traffic is turned off

[virtuali]

Then please post your log, made after this happens, follow the instructions in the "How to report a problem" sticky thread here:

https://www.fsdreamteam.com/forum/index.php/topic,26759.0.html

Be sure the log is made *after* you notice the menu closes.

[matty121121]

hi see attached zip log file

[virtuali]

hi see attached zip log file

That's not your log file, it's the .ini file you edited to allow the creation of the log. Which is not useful, and it's also wrong, because you haven't edited it correctly ( name of the logfile is missing), as explained in the Sticky thread I linked, please try to follow the instructions:

https://www.fsdreamteam.com/forum/index.php/topic,26759.0.html

If you edit the file correctly ( or just use the one attached there, if editing proved to be difficult ), on the NEXT startup of the sim, after the sim loads a flight, you should see the COUATL.LOG ( not .INI!! ) file being produced.

THIS file ( Couatl.LOG, not .INI!! ) you need to ( as the previously linked instructions say ) ZIP and ATTACH to a post.

[matty121121]

I hope this helps the log file

[virtuali]

I hope this helps the log file

Your log doesn't show any errors. It only shows the airport cache required to be regenerated, and this might take some time, and during that time, you can't use GSX and the menu won't work, so you only had to wait after the airport cache was completed.

In addition to that, you can even disable the whole airport cache concept, and have GSX using the new SU10 Navdata API, which will allow it to be compatible with encrypted airports ( Marketplace or Premium airports ), and you do that by the GSX Config Panel in the Installer, this way there will be no airport cache, and GSX should be available as soon the flight starts.

[matty121121]

Thanks for getting back to me but I have been on flight simulator for 5hrs today and the menu still dose not load up I have tried with su10 enabled and it still dose not load so can you tell me what i need to do to get it to work as at the moment for me its unsable.

[virtuali]

I have tried with su10 enabled and it still dose not load

Then you should post your log with the SU10 Navdata enabled.