Author Topic: GSX Pro Installer "MSFS2020 Products are hidden"  (Read 1870 times)

StephanAitch

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GSX Pro Installer "MSFS2020 Products are hidden"
« on: November 18, 2022, 04:51:01 am »
Hi there, for some days I am not able to update GSX Pro for MSFS2020 because the "Microsoft Flight Simulator Products are hidden" and "MSFS is not installed"  ::) I tried a new Install by deleting all FSDT Files and download the latest Version of the Installer ... now everything is gone   :( ... (MSFS40th Aniversery update 1.29.28.0)
« Last Edit: November 18, 2022, 08:53:59 am by StephanAitch »

virtuali

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Re: GSX Pro Installer "MSFS2020 Products are hidden"
« Reply #1 on: November 18, 2022, 09:20:50 am »
The problem is not the products hidden, but the fact MSFS hasn't been detected, which is not normal if it worked before. What changed in your configuration, for example your user account ? Have you tried to move the MSFS installation maybe ?

StephanAitch

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Re: GSX Pro Installer "MSFS2020 Products are hidden"
« Reply #2 on: November 18, 2022, 09:23:58 am »
Nothing is changed, MSFS is running. I guess it started after the last simupdate(?) ... The other Simulators are showing. Only MSFS2020 is gone.
PS I am located in Turkey, but language for Windows is set to English.
« Last Edit: November 18, 2022, 09:31:07 am by StephanAitch »

virtuali

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Re: GSX Pro Installer "MSFS2020 Products are hidden"
« Reply #3 on: November 18, 2022, 09:25:20 am »
PS I am located in Turkey, but language for Windows is set to English.

That explains it. You must have set English in the wrong place. I confirm each and every user in Turkey would see the same screen without the regional settings set to English, and each and every user in Turkey fixed it by setting it to English.

StephanAitch

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Re: GSX Pro Installer "MSFS2020 Products are hidden"
« Reply #4 on: November 18, 2022, 09:34:09 am »
Is it Region or Language or both to set to English?

virtuali

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Re: GSX Pro Installer "MSFS2020 Products are hidden"
« Reply #5 on: November 18, 2022, 09:36:01 am »
Is it Region or Language or both to set to English?

I think it should be regional settings, but I cannot say for sure, I can only say when I explain to "change the regional settings to English" to users from Turkey asking for support, they always later confirm it worked.

StephanAitch

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Re: GSX Pro Installer "MSFS2020 Products are hidden"
« Reply #6 on: November 18, 2022, 09:42:07 am »
It looks like it is just the <Region> you have to set to UK. I have set Region to English (UK) and language to Turkish and it is working now. Sorry guys and THX!

StephanAitch

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Re: GSX Pro Installer "MSFS2020 Products are hidden"
« Reply #7 on: November 18, 2022, 10:05:17 am »
I herewith confirm, it is Only the <Regional Format> you have to set other than Turkey.