Hi there, hi Umberto,
normaly GSX is working fine for me. But recently I had the same behaviour of automatic DEboarding at DEPARTURE airport. It's reproducable on my side. So I tried different approaches to find out what the cause is.
I came to the conclusion that it is about the order you do things.
I'll explain exactly what I have done so you may be able to reproduce it:
Airport: LGTS (Thessaloniki by MXI Designs); used the (only) available GSX profile for that airport at flightsim.to
All this doesn't matter, since I can reproduce it on any airport, but I mention it just for the sake of completeness.
Aircraft: PMDG 737-800
Stand: 05; this is a stairs only position where passengers walk away - no busses
I think this is important, as it is more likely to happen with stairs than with a gateway.
- Spawned at the position, fired up my plane (external power etc.) and programmed my stuff.
- opened GSX menu and operated the stairs
This may be important too. I got the impression, that GSX doesn't 'like' the stairs or the gate called first / before the refueling. But in my logic, the first thing you need is some stairs to get inside the plane. Maybe you can lighten things up here, Umberto?
- after that, requested refueling and short after that the catering (so this happened together)
This is also an open question for me. Is it ok for GSX to have catering and fueling happening at the same time? It seems, that especially with the PMDG 737 there could be some issues doing it that way. Cause GSX is fiddling with the right hand side FMC and sometimes, I get the impression that two 'fiddles' get in each other's way. First sign to me, that something starts to go wrong is, when catering doesn't close the doors after leaving.
- after refueling and catering was done (vehicles gone), I hit my hotkey to open GSX menu again
- then suddenly, the DEboarding procedure began (I just hit the hotkey to open the menu, nothing else)
- the GSX menu opened and did get stuck in the infinite loading screen
- baggage unloading and passengers leaving my plane
- even after that was finished the GSX menu never loaded fully again
Tried some things:
- restarted Couatl engine
- did NOT request refueling and catering again (since I did that already)
- operated stairs again
- after stairs were connected, everything's good so far
- hitting my hotkey again to bring up the GSX menu (to start boarding)
- same again: DEboarding procedure starts with GSX menu staying in 'loading' screen
Also tried ending Couatl completely and starting it again. Trying the above procedure with the same results. Immediate DEboarding when hitting the hotkey.
Hope you can reproduce this behaviour.
PS: also for completeness. In general: If refueling is the first thing I do (before stairs or gate, before catering). Everything works fine.
Best wishes