refueling problem with fenix

[motishow]

Usinf fenix i start requesting catering , after refueling and by the end i request the boarding, the problem is that when i finish boarding proces  GSX is sending the feuel truck again automatically and i have charged the fual cuantity before boarding process

[AthenaG]

Turn off the "Assistance Services “Auto” mode" in the GSX Settings menu. Page 25 of the GSX Manual.

[motishow]

i had it turned off, and have the same problem with B737
what is causing that? and how to fix that?

[virtuali]

Have you possibly enabled the "Detect custom refueling system" option ? It's off by default, and should stay off in most of the cases.

[motishow]

Have you possibly enabled the "Detect custom refueling system" option ? It's off by default, and should stay off in most of the cases.

tested with dissabled "detect custom aircraft refueling" and with "assitance automode" dissabled too and still have the problem , when i finish the boarding  GSX calls again the fuel truck automatically and i have to wait the trucks arrives again for nothing because i have refueled the airplane before starting the boarding processs

[motishow]

can't fix  that  i have to refuel two times