no parkings avaliable **SOLVED**

[badger300100]

hello

please can somebody help me get this gsx pro working ,i have purchased this today downloaded the installer via the email installed the program, but the 2 planes i have tried and 2 airports i have chosen gsx pro says no parkings avaliable at this airport am i doing something wrong, i have tried the pmdg 737-700 and the Dreamliner included with MSFS from Heathrow EGGL and Ankara LTAC but still the same problem,the gsx menu Justs spins round and round saying loading but nothing. My simulator is installed on a separate drive to j:

regards

richard sankey

[virtuali]

Your log is not complete, as if you exited the sim too quickly before it could be saved. Run the FSDT Update again, which will clear the airport cache, and post another log after the first startup, which will hopefully show if the cache rebuild has completed successfully.

[ronprice46]

Im also having the same issue and the log shows the rebuild of my log but at every airport it states no parking spot available.

[badger300100]

I have updated FSDT again as requested but I am still unable to create any more information in my log file, it just keeps compiling what I have sent to you already my antivirus has been shut down whilst trying this but still no information, I think I will uninstall my gsx and gsx level 2 from prepar3d as well as gsx pro for MSFS in case there is a conflicting issue , I have downloaded the offline installer which you have posted, do I run this before or after the universal installer and I have noticed in the log file it says current sim directory is c:/program files (86)/addon manager/couatl64 but MSFS is installed on another drive my J:drive or is it just referring to GSX Pro Directory

[ronprice46]

So unsure what to do as ive  done everything i have seen in other issues similar and still have the error. Log file is attached.

[badger300100]

should i delete the addon folder in program files(x86) as well

[youjamil]

Same problem no Solution

[virtuali]

We have some users with this problem, which we can't reproduce, but are trying to understand what's causing it.

[Crumpet]

Everything was working fine until a reinstall of MSFS but now having the same issue of "no parkings available" and a constantly spinning gsx menu.  I have tried uninstalling and reinstalling using both the live updater and manually.  Both ways result in the above.  Please see log attached.

Best Regards
Mark

[virtuali]

We have some users with this problem, which we can't reproduce, but are trying to understand what's causing it.

[flyboitee777]

I have the same issues. After buying GSX Pro just over 24 hours ago i've tried around over 10 re-installs. Antivirus and firewalls off. It's very frustrating to say the least.
The closest I got was after the usual 'no parkings available' was to run the live updater with the sim running. Then after restarting couatl i try GSX again where it says generating airport cache, it flickers at 1% and then disappears. Back to the No Parkings Available and the spinning Loading wheel of death.

[virtuali]

We have some users with this problem, which we can't reproduce, but are trying to understand what's causing it.

[badger300100]

i have just opened this folder up and it is empty C:\Users\badge\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\Community

[flyboitee777]

I don't even have this folder ^

[paul123]

Hi
I purchased this product yesterday. Have followed the install instructions as per the manual. Just done a 3rd reinstall. Antivirus and defender turned off. Updated just again with the FSDT Live Update. I am still getting the spinning loading GSX menu. I have waited 30 mins to see if it loads. I cannot see Couatl engine working under task manager even when I activate it from taskbar. I have created your download file Umberto to download but nothing is created in it. All I can see is an Couatl.err file which program creates. Please find attached.